Administrative Assistant Management

Paige E. Whittington

**** *** ***** 469-***-****

Little Elm, Texas 75068 *****.*.***********@*****.***

ADMINISTRATIVE ASSISTANT

Very organized, energetic, highly dedicated professional administrative

assistant with demonstrated success in working in a fast-paced environment

with little to no guidance. Results oriented with vast experience in

providing superb administrative assistance. Areas of expertise include:

Outlook 2010 Proprietary Internal Computer Telephone and Customer

Excel Systems Service Skills

Word Management and Supervisory 10 Key

PowerPoint Expertise Data Entry

Adobe Finance, Accounting and Billing

Procedures

SKILLS

. Ability to work in a fast-paced environment

. Proven communication and organizational skills

. Excellent computer applications and clerical equipment expertise

. Maintain excellent customer relations

. Diplomatically resolve customer issues

. Ability to follow instructions well and make decisions with little to no

supervision

PROFESSIONAL EXPERIENCE

SBB MANAGEMENT COMPANY (Dallas, Texas)

August 2010 - September 2013 Administrative Assistant to HOA On-Site

Community Manager

. Managed homeowner communications for 2300 single-family residences

. Assisted homeowners with account management and accounting requests

. Developed and implemented filing process

. Developed and produced procedure manual

. Processed up to twenty (20) Architectural Review Committee requests

and approval workflow per month

. Processed community HOA invoices; Vendor management

. Project coordination

. Completed CAI Management Training Class

OFFICE TEAM (Dallas, Texas) October

2009 - August 2010

Administrative Support Assignments

. Freeman Company

- Administrative support including multi-line (20+) phone system,

calendar management and reception

. SBB Management Company

- On-site administrative support for community manager

* Assignment resulted in full time employment with SBB Management

Company (August 2010)

ESSENTIA HEALTH, LLC (Fargo, ND) June

2007 - October 2009

Patient Account Representative

. Managed 500 patient accounts

. Processed patient medical billing

- Consistently processed on average 100 claims daily

. Managed insurance claim follow up and process completion

. Managed patient relations, including account inquiries, and issue

research and resolution

. Facilitated department new hire orientation, hands on training and

knowledge transfer

PREFERRENCE PERSONNEL STAFFING AGENCY (Fargo, ND)

January 2007 - June 2007

Administrative Support Assignment

. Essentia Health, LLC

- Patient Account Representative

* Assignment resulted in full time employment with Essentia

Health, LLC (June 2007)

STARBUCKS COFFEE (Fargo, ND)

August 2006 - January 2007

Barista

. Customer service and sales

. Volunteered for several community service events

* Location closed in January 2007

MIDASCO, INC. (Elkridge, MD)

July 2005 - July 2006

Administrative Assistant

. Office management, including but not limited to, equipment,

facilities, mail services, and supplies

. Sourced suppliers and managed supplier contracts

. Maintained company phone lists

. Assisted with producing EEO reports

. Assisted Accounts Payable with invoice coding, routine check runs, and

account maintenance

. Restructured Accounts Payable filing system

. Developed document storage process; organized document storage

facility

. Project coordination

UNIVERSITY OF DALLAS - Drama Department (Irving, TX)

September 2000 - July 2005

Office Manager

. Office management, including but not limited to, equipment,

facilities, mail services, and supplies

. Administrative support to five (5) University of Dallas professors,

including but not limited to:

- Calendar management, correspondence, budget management, transcribed

dictation and video projects

. Developed PowerPoint presentations

. Public Relations

. Managed department mailing lists and publications

. Supervised four (4) student workers

. Managed Drama department performance box office operation

EDUCATION

UNIVERSITY OF DALLAS (Irving, TX)

August 2000 - May 2004

Liberal Arts Degree in Drama; Minor in Classics (Greek & Latin)

AFFILIATIONS

FRISCO RANCH HOA Board of Directors Member

July 2013 - Present

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