Customer Service Sales Representative

Demetria Wilcoxon

**** ****** ** #*

Columbus, Ohio 43229

614-***-****

*********@*****.***

summary

I have 20 plus years customer service experience, I am detail oriented and

very organized. I am a team player and can adapt to all changes. I am

seeking an entry-level position with the opportunity to advance.

skills

. Data Entry

. Balance Cash and Credit Card

. Windows XP, Microsoft Word, Excel, Type 30WPM

Professional Experience

Infocision

Customer Service/Sales Representative

Received calls and made calls to customers to get the

July,2010-November,2012

signed up with time warner cable services

Handled customer complaints

Took credit card information and ISSN

VXI Global Solutions August,2008-May,2010

Customer Service/Sales Representative

. Received calls from customers wanting to sign up for Direct Tv

. Handled customer complaints

. Took credit card information and ISSN

G.E. Consumer Finance

Customer Service Representative

May,2004-December,2007

Education/training

Stark County Community Action Agency

2001

. GED

. Computer and Business Certificate

Reference: available upon request

Contact this candidate