Manager Management

Umair Awan

CONTACT DETAILS E-mail: ***********@*****.***

Mail : Laupenstrasse 20, 3008 Bern

Mobile: 076-***-****

Work Preferences Desired Salary Negotiable per year

Notice Period 2 Months

Highest Education Master Degree x 2

Residency / Visa I have a Permit B Swiss ID Card,

Married to Swiss.

Residence/Nationality Australia and Pakistan

Age 28 Years

Skills Profile Trading Application/IT Support

IT Telecomme Network Administration (Experience: 3 year(s), Last used: 2013)

Network Engineer (Experience: 0.5 year(s), Last used: 2013)

System Administration (Experience: 4 year(s), Last used: 2013)

ICT Support Officer Level 1,2,3 (Experience: 4 year(s), Last

used: 2013)

Education Cisco Certified Network Associate ( Cisco ID: CSCO12182639

Outline 890/1000)

MCSE Server infrastructure training 2013

Advanced Master in Information Technology from QUT Australia

(2010)

Master in Computer Science (2007)

Language English Excellent (IELTS 7.5/9) (TOEFL (115/120)

German (Basic), taking classes

WORK HISTORY Mercuria Trading Head Office Geneva

06/2013-Current IT Support Specialist, Trading Applications

[pic] Coordinating and Managing Lync, Vantage, AD, Exchange Servers.

Responsibilities Technical Support for all Trading Application technical Issues

: including

ICE Exchange

Web ICE

Trade Capture

Reuters

MIMIC

LIM

TradeSignal

Achievements: IPC

EEX

Tap and Trade

Managing Excel Add-ins and Citrix publishing for Trading

Softwares.

Perform data automatic with Scripting

Writing Policies and Procedures to Standardize IT

infrastructure.

Performing a Sharepoint Audit and lead sharepoint 2013 migration

project.

Architect Sharepoint 2013 and lead migration project to new

Sharepoint KB.

Managing Black Berry Server, Good Mobile, AD, System Center and

SCSM.

Application rollout using MSI and Group Policies.

Providing Level 1 and Level 2 support.

Automate Support Processes using powershell, bat scripting.

Managing outsourced IT support team to ensure maximum

productivity.

Processed Companywide new Image rollout 200+ users.

Architected SCCM workflow.

Automate reporting from SCCM with SQL queries.

Managing Mac IOS installation and network connectivity.

Lync2010 to Lync2013 Migration.

Microsoft Front end and Symantec Antivirus rollout project.

03/2013 - Sourced to VIRGIN Management Group Geneva

06/2013 Designated IT Infrastructure Technicien

[pic] Single contact for all technical issues in Virgin Swiss office.

Responsibilities Configure and Manage Microsoft Servers 2003,2008 and 2012.

: Configure and Manage Microsoft Lync, Citrix, Application

Servers.

Provide Level 1, Level 2 and Level 3 Support.

Administrating Black Berry server.

Reduce down time for a mobile Virgin Management Team.

Ensure off-site connectivity by managing three layers of IT

infrastructure spread around the world.

Achievements: Helped in Network upgrade by configuring Citrix Servers with PVS

images.

Upgrated IT Infrastructure including Virtual Servers and

clients.

Managing File server connectivity with Apple Devices.

Remotely Managed AD, DC and XA servers.

11/2010 - ETS Group Australia Full Time

02/2013 IT System Administrator / Team Leader

[pic]

Responsibilities Served as project leader responsible for developing, assigning,

: and coordinating duties and projects for systems administrators.

Provide Level 1, Level 2 and Level 3 Support.

Configure and Manage Microsoft Servers 2003,2008.

Configure and Manage Microsoft Application and printing Servers.

Served as the technical expert and focal point for installation,

configuration and testing of hardware and software.

Served as the senior systems administrator responsible for

planning, coordinating, modifying, implementing, and

troubleshooting to support customer needs.

Performs security management in accordance with regulations and

state policies.

Served as the organization authoritative expert at meetings and

seminars.

Analysed, evaluated, and recommended hardware/software changes

to various computer systems

Providing Support for Mac VIP users.

Achievements Configured and managed in Microsoft Servers.

Developed and implemented design of complicated Network.

Programmed and implemented scripts to automate operational

tasks.

Configured and managed backup and recovery strategies for all

systems.

Implemented operating system releases and maintains the

operational status of systems.

Developed guidelines, standard operating procedures (SOPs).

Planed and scheduled the installation of new hardware and

software on the network.

Developed system disaster recovery plan.

Developed policies for systems storage and configured Storage

Area Networks (SAN).

Developed and Managed company websites and CRM system in PHP,

MYSQL.

11/2008-02/2010 Sun Microsystems Employee - Brisbane Part Time

[pic] Sun Microsystems Campus Ambassador

Responsibilities Training from Sun for Java technical seminars.

Training for Open Source Technology technical seminars

Achieved first position in Open Source technology club at QUT.

Achievements: Arranging Technical talks at QUT and help students in

programming and other IT fields.

2006-2008 IT Manager in Bank Alfalah Ltd Full Time

www.bankalfalah.com

[pic] Provide Level 1 and Level 2 Support.

Responsibilities Configure and Manage Microsoft Servers 2003

Configure and Manage SQL Server,

Debugging Bank Software in .NET Platform.

Maintaining ISDN Line

Routing the connection for Bank Transactions

Managing and updating Bank software in VB.Net

Printing Bank Statements

Developed LAN Network for Bank Branches.

Configured and Managed Bank Security Firewalls.

Achievements

Technical Skills Microsoft Server 2003,2008,2012

PRINCE2

Matrix

VMware

Backup Solutions

Server Remote Administration Tools

Sharepoint

Linux

Solaris

Active Direcotory, LDAP

Microsoft System Center

Distributed file System (DFS)

Basic Deployment (IIS, Apache)

PXE Auto installation Scripting

Web Hosting Cpanel Management

Power Shell Scripting

Database Management

SQL Server

File and Print Server Management

Exchange Management

Archive Management

Enterprise Vault

Outlook Archive Solutions

Citrix Server, XenApp, Lync Server

Network Security System

Router and Switches Management

Telecom

Group Policies (GPO)

VOIP Management

Cisco Switches, Cisco IP phones.

Application Management (Scripting)

Cisco VPN Client, Cisco click to call

Network Compliance and Audit

Help Desk System

Application Server Configuration

Microsoft Office

Basic Application Programming

BlackBerry 9900, Q10, Z10

Good Mobile

Front Point, Symantec antivirus.

Recovery and Password Manager

REFEREES Christa Ferreira

[pic] Finance & Office Manager

Virgin Management SA, Geneva Switzerland

*******.********@******.**.**

Mobile: +41-78-813-**-**

Land Line: +41-22-819-**-**

[pic]

Terry Tran

General Manager at ETSGROUP Australia

*****@********.***.**

[pic] Phone: +617********

Written Reference Attached

DR Jinglan Zhang

http://iwater.sci.qut.edu.au/staff/jinglan-zhang.html

(Software Programming Senior Lecturer at Queensland University

of Technology)

Contact +617****-**** *******.*****@***.***.** )

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