Customer Service Sales
Resume:
Ana M. Garcia N. Las Vegas, NV 89031
(H) 702-***-**** / (M) 702-***-****
*.**********@*****.***
Customer Service Representative
Summary
I have a strong sense of responsibility and self-motivation, success oriented and outgoing with a positive attitude and
also willing to learn new skills as I grow within a company. I also have great customer serviceskills and a good
communicator.
Professional Experience
Competitive Edge Research & Communication 08/2010 to 09/2013
Interviewer/Call Center
San Diego, CA
Polling - communicates effectively and professionally with voters as well as lobbying for campaigns
and organizations.
Honeysuckle Lane Inc. 03/2010 to present
Resident Manager
San Diego, CA
Managing and keeping up with residential property, qualifying prospective tenants and money
management.
Ajilon Staffing Agency 10/2007 to 12/2008
Receptionist
San Francisco, CA
Answering incoming calls, record keeping, establishes and maintains files necessary to each department
and directs inquires and visitors to proper staff individuals.
Peninsula Medical Center 04/2000 to 08/2003
Staffing Coordinator
Burlingame, CA
Responsible for day-to-day staffing operations, entering alphabetic and numeric data from source
documents into database, reviewed hours and attendance for hospital staff nurses and corrected
errors to ensure accuracy of payroll. Coordinated and scheduled hospital staff nurses and performed
administrative functions as needed.
Nurse Providers Inc. 04/1997 to 04/2000
Staffing Supervisor
Daly City, CA
Responsible for overseeing all day-to-day staffing operations, duties included conducting interviews with
Certified Nursing Assistants (CNA), Licensed Vocational Nurses (LVN) as well as Registered Nurses (RN)
prior to submittal or placement for various nursing positions throughout the Bay Area. Supervised and
mentored fellow recruiters regarding job requisitions, specifications, and collaboration of various recruitment
strategies.
Skills
• Data Ent ry & Filing
• Beginning Accounting
• Multilevel-keyboarding, can type 38wpm, 10-key
• Beginning Microsoft Word & Excel
• Customer Service
• Retail Sales
• Switchboard with multiple lines
• Food & Beverage/Cashier/Server
• Caregiver
Education & Certificates
San Diego Community College/Administrative/Front Desk
Business Communications 1&2, Business Math 1
Certificates
San Diego Community College/Real Estate
Property Management
Class Grade
Fred Pryor Seminars
Coaching Skills for Managers & Supervisors
Certificate
New Horizons Adult Care Alternatives
Adult Foster Home Licensing Program
Certificate
Kids Mart/Little Folks Stores
Jr. Asst. Mngr/Sales Recognition
Certificate
Westmoor High School
General Courses
Diploma
Reference
Available upon request
Contact this candidate