Maxine D. Grossman

*** ******* **.

Red Bluff, CA, 96080

530-***-****

acahbp@r.postjobfree.com

Experience: Motel 6 Red Bluff, CA

GSR 04/2010 to 05/2011

• Assigned rooms for guests

• Made reservations over the phone

• Preformed light housekeeping services when needed

• Handled cash, check and credit card transactions

• Resolved any issues a guest may have encountered to the best of my knowledge

McMahan's Furniture Red Bluff, CA

Office Manager 05/08 to 01/09

• Resolved problems arising from customers complaints, requests and inquiries.

• Identified problems, diagnosed causes and determined corrective actions.

• Answered telephones and gave information to callers

• Prepared payroll, schedules and bills for store as well as the employees

Burger King Red Bluff, CA

Cashier 07/05 to 12/05

• Took customers' orders and expedited when necessary

• Served cold drinks, using drink-dispensing machine, and frozen milk drinks and

desserts, using milkshake machine.

• Received payments and made change.

• Maintained an orderly eating and serving area.

AAA Answering Service Sacramento, CA

Phone Operator 01/04 to 05/04

• Answered 13 phone lines and recorded name, time of call, nature of business and

person called upon.

• Collected and distributed mail and messages.

• Monitored silent alarm systems to detect illegal entry into business

establishments.

Riebe's Auto Parts Citrus Heights, CA

Cashier 08/03 to 11/03

• Maintained a clean, safe environment for our guests

• Received cash, checks & completed credit-card transactions from guests

• Stocked and faced shelves with merchandise

• Balanced drawer at closing

Ciro's Pizza Citrus Heights, CA

Cashier/ Food Prep 04/00 to 08/00

• Reviewed order for accuracy and tabulated check.

• Notified serving personnel when order was ready.

• Operated cash register and greeted our guests

Education: Shasta College Red Bluff, CA

I am currently working on obtaining my Current

Healthcare Office Management Degree

Red Bluff High Red Bluff, CA

H.S. Diploma 2002

References: Available upon request

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