Virtual Administrative Assistant Executive/Meeting Planner
Resume:
KIMBERLY A. GUYTON
**** **** **** • Lithonia, GA 30058
Home: 678-***-**** • Cell: 404-***-**** • ***************@***.***
ADMINISTRATIVE / EXECUTIVE ASSISTANT ~ MEETING PLANNER
Strong Organizational & Time Management Skills ~ Meticulous Attention to Detail ~ Solid Work Ethic
Multidisciplined administrative professional with 16 years of experience in government and medical settings.
Demonstrated results coordinating travel/meeting logistics for domestic/international flights and conference registrations.
Master multitasker with repeated success establishing priorities, streamlining operations, introducing new processes, and
serving customers while facilitating productive, efficient work environments in deadline-driven settings. Maintain a
professional demeanor; exhibit a calming influence that keeps operational flow on track and preserves confidentiality.
Core competencies include:
• • •
Administrative Management Meeting Planning Global / Domestic Travel Coordination
• • •
Problem Solving / Issue Resolution Process Improvement Report Development / Administration
• • •
Scheduling & Project Coordination Front Desk Reception Medical Transcription / Recordkeeping
• • •
Communication & Interpersonal Skills Customer Service Quality & Regulatory Compliance
PROFESSIONAL EXPERIENCE
CENTERS FOR DISEASE CONTROL AND PREVENTION – Atlanta, GA, 2006-2008, 2010-Present
Global leader in public health dedicated to the prevention of disease through the development and implementation of
control procedures, with 11 centers across the U.S. and Puerto Rico employing 8,500 personnel.
Program Analyst, Epidemiology & Prevention Branch/Influenza Division, NCIRD (7/2011-8/2013)
Elevated to role charged with expediting domestic/international travel and registration to external health conferences for 100
CDC employees due to previous success handling travel-related assignments. Prepare and submit Domestic Travel Requests
and Attendance Lists, compose Budgetary Domestic Travel Projection Reports, tender reimbursement vouchers, and book
conference rooms for meetings. Update flu call calendar and personally answer flu call line during outbreaks.
• Orchestrated 20 routine flights per week and up to 20 flights daily during health crisis emergencies.
• Scheduled attendance and provided administrative support for 10 to 15 international and domestic conferences per day.
• Refined and condensed conference registration template, improving ease of use and increasing productivity.
• Arranged monthly internal CDC Branch Orientations for Equipment Officers, Awards Processing, Safety
Representatives, Time Clerk Training Classes and updates, USPHS Special Pay, International Travel Requests,
Blackberry Statements, and the Visitor Management System.
Administrative Contractor / Program Operations Assistant (7/2010-7/2011)
Delivered administrative support to the Global AIDS Program’s Country Operations Branch and Global Workforce
Development Team. Performed a wide range of clerical functions spanning reception, travel preparation, expense
reimbursement / reporting, scheduling, procurement, records management, and office operations support.
• Ensured timely completion and processing of travel-related paperwork, approvals, and expense vouchers /
reimbursements / reports for leadership team with extensive domestic and international travel activity.
• Delivered meeting planning support, (including reserving meeting venues, coordinating catering and audio visual
needs, and preparing meeting materials) for events with as many as 500 attendees.
• Maintained accurate staff records with up-to-date contact information and training activities.
• Provided exceptional customer service in greeting / directing site visitors and answering incoming calls to headquarters.
• Sustained smooth office functioning by maintaining Outlook calendars, coordinating conference / overseas calls,
procuring office supplies, accurately inputting data into spreadsheets / databases, and performing other clerical tasks.
• Facilitated efficient staff hiring, orientation, and training by accurately documenting activities, processing training
requests, and coordinating logistics for quarterly employee orientation events.
Continued…
KIMBERLY A. GUYTON PAGE 2
Administrative Assistant – Office of the Director/STD Prevention (1/2008-9/2008)
Provided a wide range of administrative support services for the Associate Director of Science and staff members in this
contract position. Maintained executive calendar, prepared correspondence, fielded telephone inquiries, and scheduled
appointments. Coordinated domestic and international travel arrangements and related documentation such as travel
vouchers. Reserved meeting rooms, ordered office supplies and equipment, and distributed mail.
• Earned recognition among staff for providing superior service and promoting a positive, productive environment.
• Liaised among multiple levels of personnel to efficiently address daily operational matters and resolve issues of concern.
Travel Preparer – Strategic Business Unit (7/2007-10/2007)
Transitioned to this short-term contract role supporting domestic / global travel processing for employees, commissioned
corps, and agency guests. Provided general administrative support and utilized travel applications.
• Drew on strong multitasking skills to efficiently process a high volume of travel requests for staff and invited guests.
Administrative Assistant II – Bacterial Diseases Division / Office of the Director (10/2006-7/2007)
Performed administrative duties for the division responsible for bacterial respiratory and vaccine-preventable disease
issues. Processed domestic travel arrangements and relocation / change requests. Set up new hire / contractor files.
Maintained personnel / inventory files, spreadsheets, and timesheet reporting. Distributed electronic equipment and
submitted equipment maintenance requests. Coordinated staff security access / status with site security teams.
• Rapidly gained proficiency in internal travel applications, including GovTrip and Global Travel.
• Streamlined processes to improve efficiencies by developing tracking systems to easily access critical data.
• Leveraged research skills to recoup the cost of a new computer charged to the division and “missing” for six months;
determined the desktop had not been delivered by the vendor and coordinated reimbursement.
Earlier Experience: Provided administrative support for two departments as a Unit Secretary at HUGHES SPALDING
CHILDREN’S HOSPITAL (GRADY HEALTH SYSTEM), Atlanta, GA (2004-2006); Performed administrative and
customer service functions supporting the federally funded Vaccines for Children (VFC) program at the GEORGIA
DEPARTMENT OF HUMAN RESOURCES, Atlanta, GA (2000-2004); Developed strengths in customer service,
appointment scheduling, records management, and other administrative support functions as a Receptionist for BEN
MASSELL DENTAL CLINIC (JEWISH FAMILY & CAREER SERVICES), Atlanta, GA (1994-2000).
EDUCATION / CREDENTIALS
AAS in Hospitality – Travel & Tourism; Hospitality, Event and Meeting Planning Management
(Degree anticipated in May 2014)
HERKIMER COUNTY COMMUNITY COLLEGE, Herkimer, NY
Dean’s List student with a 3.73 GPA
Professional Development
Plan Your Meetings, Seminar, 2013
Meetings Quest, Seminar & Workshop, 2013
Professional Affiliation
Member, Society of Government Meeting Professionals (SGMP), 2007-Present
Member, Meeting Professionals International (MPI), 2010-Present
Volunteerism / Community Service
Empty Stocking Fund • Young Adult Guidance Center • Georgia Public Broadcasting
Voices of Reason Community Choir • Atlanta Food Bank • March of Dimes • Special Olympics
Technical Proficiencies
Microsoft Office Suite (Word, Excel, Access, Outlook, PowerPoint) • PeopleSoft • FoxPro • GovTrip • Travel Express
Global Travel (CDC) • Medipac, OAS/GOLD (Grady Health System) • Gavac, Vacman (DHR)
V.S.T.S Database; Visitor Supplied Training Systems (CDC), Sabre Virtually There, Tasnet (CDC)
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