Professional Résumé

of

Ted Jong

September **, 2013

CONTACT INFORMATION:

Ted Jong

**** *** ****.

Edmonton, Alberta, Canada

T5B 4E1

Res: 780-***-****

Email: acagzc@r.postjobfree.com

Ted Jong

6820 Ada Blvd.

Edmonton, Alberta, Canada

T5B 4E1

780-***-****

Monday, September 16, 2013

Dear Sir or Madam;

I’m writing in regards to opportunities currently available with your organization. I’ve included a detailed version of my professional resume. Within my enclosed resume you’ll discover that I’m adequately qualified for a variety of project/program management, strategic planning, and technology related opportunities.

The diversity in my skills and career choices have included the private sector, health care and other 24/7 environments, educational institutions and various government departments. My background as an EDS/SHL team member provided a solid foundation of customer service principles and exposure to providing quality services to organizations, affording me the opportunity to move forward. Subsequently, I was able to successfully work with external consulting companies and assist these consulting companies throughout Canada by developing best practices, based on ITIL standards combined with the Microsoft Operation and Solutions Frameworks. In this position, I was also mandated to investigate new and emerging technologies and share the knowledge acquired with eighty consulting companies throughout Canada, both at the technical, and at the sales / management levels.

Over the course of my career, I have gained valuable experience in sharing information and educating various professionals on a variety of topics, including mentoring technical professionals and project managers, working with senior management and business owners as well as sales staff both within, and external to the organization that I was working for.

Throughout my career, I have worked in ever-changing environments, requiring flexible, innovative and multi-tasked responses. These environments also involved an accelerated learning period, matched with the requirement for urgent solutions. I have been fortunate in meeting many opportunities and challenges with success. Learning, progressing, and working as an effective team member are values I uphold. I am always interested in advancing within the Information Technology profession. I have a proven history of being dedicated, organized and diplomatic in my endeavors. I believe that my values as a professional, in combination with a wide, varied and strong background, would contribute positively to the efficient operations of your organization.

Within my professional resume, you’ll discover numerous additional qualifications. I look forward to further discussions surrounding potential opportunities, and can be reached either by email at acagzc@r.postjobfree.com or by phone at 780-***-****. I would like to take this opportunity to thank those concerned for reviewing my qualifications and professional resume.

Sincerely,

Ted Jong

Ted Jong

OBJECTIVE

To obtain a position that allows me to utilize my current abilities, which I’ve developed throughout my career, while providing me new opportunities & challenges to cultivate additional skills, attributes, and abilities.

PROFESSIONAL EXPERIENCE

1. SMS Equipment Inc.

Project: N/A

Role: Administrator - Corporate Networks

53113, RR263A, Zone 1

Acheson, Alberta, Canada

T7X 5A5

Jun/2005 to

Aug/2012

Project/Assignment Details:

SMS Equipment Inc. is a supplier of off-highway trucks, hydraulic shovels, rotary blast hole drills and parts and service to open pit mines in Canada. SMS Equipment Inc. also supplies equipment to the construction and forestry industries.

1.1 Technical responsibilities included:

1.1.1 Windows 2003 and 2008 operating system and active directory support and management.

1.1.2 Exchange Server 2007 support and management.

1.1.3 Converted all existing physical servers over to virtual servers and implemented VMware products extensively throughout the organization in several data centers.

1.1.4 Architected and implemented a complete Cisco VOIP unified communications system to replace disparate phones systems in all of the branch offices. Managed and maintained the Cisco Unified Communications, Cisco Unity Connection and IPcelerate paging server UC on UCS clusters.

1.1.5 Redesigned the WAN to take advantage of more modern MPLS networks.

1.1.6 Re-architected all LAN networks from using primarily old 3COM hubs to using Cisco products, setup the new network to take advantage of CDP, VLANs. Quality of Service and other layer 2 and layer 3 technologies.

1.1.7 Installed and configured line of sight Cisco wireless for our remote warehouse in Elkford. Subsequently designed line of sight wireless solutions for our Chetwynd and Port Coquitlam branches.

1.1.8 Installed Wireless LAN access in all branches utilizing Cisco Aironet APs connected to a Cisco controllers and Cisco WCS server.

1.1.9 Assisted desktop support resources when they had more complex problems.

1.1.10 Re-architected the way backups were performed and implemented Microsoft’s Shadow Copy Service, Distributed File System and several other technologies to ensure both normal file level backups and disaster recovery was quick and easy for entire production systems with as little visible impact to the users as possible.

1.1.11 Responsible for migration of a complex data center from Mississauga Ontario to Acheson Alberta, redesigned existing data center to compensate.

1.1.12 Tied together a disparate network of twenty eight site to site VPN locations (Cisco ASAs), twenty two ATM network based locations into a network of five MPLS based locations. While also not breaking links to closely tied business partners and sister companies that are closely tied into the environment.

1.1.13 Designed and coordinated the installation of three large branch offices in Mongolia, subsequently provided support for these offices (LAN/WAN/VoIP/Wireless).

1.2 Business/corporate responsibilities included:

1.2.1 Acted as a project manager several initiatives. Often mentoring colleagues with less experience to ensure projects occurred on time and within budget.

1.2.2 Represented the company and acted as liaison with all of our business partners such as Cisco, VMWare, Telus and Metafore.

1.2.3 Researched and recommended various technologies that would help further business objectives, assist in streamlining operations or decreasing costs.

1.2.4 Maintenance of network security to protect the company from internal and external security risks, including viruses, hackers, malicious employees, etc.: monitoring of access levels and user accounts; administration of Company firewalls; monitoring of security and access relating to remote or dial-in users; administration of anti-virus and anti-spyware applications; maintenance of wireless equipment, including operation and security; quarterly review of user accounts to eliminate any discrepancies.

1.2.5 Regularly provided cost summaries and resource budgetary estimates for new locations or additional infrastructure to existing operations. Worked closely with the operations executives in providing total network solutions that aligned with the business needs.

1. Logicorp Data Systems

Project: N/A

Role: Network Support Analyst

1400 College Plaza

8215 – 112St

Edmonton, Alberta, Canada

T6G 2C8

Nov/2004 to

Apr/2005

Project/Assignment Details:

LOGICORP was an IT services provider with offices in Calgary, Edmonton, Toronto, and Vancouver. Established in 1988, LOGICORP serves small, medium, and large organizations in the corporate, government, and educational sectors with competitive and innovative IT business solutions.

2.1 Technical responsibilities included:

2.1.1 Windows 2003 operating system and active directory support and management for companies such as the National Home Warranty program.

2.1.2 Exchange Server 2003 support and management for companies such as the National Home Warranty program.

2.1.3 Utilized WMI, WBEM and SNMP in creating network management platforms for customer environments allowing more knowledge of their Windows 2000, Windows XP and SNMP manageable devices.

2.1.4 Windows 2000 operating system support and management including active directory support for several organizations.

2.1.5 Windows 2003 and Windows 2000 Server support internal to Logicorp.

2.1.6 Cisco PIX firewall, Cisco switch and router support for Logicorp and several external clients.

2.1.7 3COM Layer 2 and layer 3 switch and router support both internally and for several client organizations.

2.1.8 Break fix work as required.

2.2 Business/corporate responsibilities included:

2.2.1 Hired on to cover off the roles of 10 technical staff and pick up the contracts they were responsible for.

2.2.2 Assisted in closing the Edmonton operations and moving all resources to the Calgary offices.

2.2.3 Assisted in dealing with customers affected by the closure and mass layoff of Edmonton office staff.

2.2.4 Responsible for all weekend and weeknight after hours support calls.

3. Hartco Corporation

Project: N/A

Role: National Manager of Technical Development

(the Microage Network National Team)

9393 Louis H. Lafontaine

Ville d’Anjou, Quebec, Canada

H1J 1Y8

Jun/2001 to

Apr/2004

Project/Assignment Details:

Hartco Corporation is Canada’s largest franchisor of system integrators and technology resellers. The Microage Network is the largest network of system integrators and value added resellers in Canada with 69 locations, including Metafore, Microage, Microserv, Northwest Digital and ZingPC. This network represented 64% of Hartco’s Computer Division revenues in fiscal 2004.

3.1 Technical responsibilities included:

3.1.1 Project management and technical architecture support for customer locations that did not have in-house expertise on the related projects.

3.1.2 Provide high level technical support when internal escalation procedures have been followed yet an issue is still not resolved. Support usually involved providing technical architecture, project management and support of Windows 2000 or Windows 2003 operating system and active directory support.

3.1.3 Investigated new products from new and existing vendor partners. Such as network management tools that utilize WMI, WBEM and SNMP monitoring. Products such as Altiris Express, PXE technologies, Microsoft Systems Management Server 2000 and others. Working knowledge of Microsoft SQL Server 2000 and SQL databases.

3.1.4 Wrote technical best practice guides on many diverse areas of IT such as scripting installs using Microsoft SMS Installer, WinInstall, Install Shield and various batch methods. Recent experience in training and supervising certification / packaging analysts and distribution analysts.

3.1.5 Technical, security, and business related leadership and expertise.

3.2 Business/corporate responsibilities included:

3.2.1 Researched new and existing technologies then created best practices and deployment methodologies documentation around these technologies.

3.2.2 Worked with business owners and company presidents on identifying their strengths and core competencies then assisted them in improving on these strengths to maximize revenue while also cutting costs by increasing efficiencies.

3.2.3 Developed ready to market documentation to assist seventy consulting services franchises across Canada to rapidly market, sell and deliver complete solution offerings to their clients closely tied to products of our vendor partners.

3.2.4 Development of strategic partnerships and alliances.

3.2.5 Assist strategic positioning within the market place.

3.2.6 Created documentation which followed a blend of ITIL best practices, Gartner Group best practices and the Microsoft Solutions and Operations Frameworks which was customized to fit the unique requirements of our franchise organizations and the diverse client base they assisted. These best practices areas covered asset management, virus protection, problem management, remote management, business continuance planning, security management and planning management.

3.2.7 Worked closely with several customers on projects they had won in their development and implementation. Examples include working closely with the Ottawa office on several contracts they had won, helping them to achieve better results and ensure they were enabled to replicate the results.

4. Videon CableSystems

Project: N/A

Role: Server and Telecom Administrator

10450 178 Street

Edmonton, Alberta, Canada

T5S 1S2

Jun/2000 to

Jun/2001

Project/Assignment Details:

Provided strategic direction and managed the computing needs for the Videon Edmonton offices. This included a two call centres, executive offices, mobile sale forces, advertising and production departments, engineering departments and a considerable range of other personnel each with their own unique requirements and business challenges.

4.1 Technical Responsibilities included:

4.1.1 Administrator of Videon’s Rockwell ACD, Syntellect IVR, Meridian Mail systems and responsible for the integration of a Telus controlled Meridian M1 system.

4.1.2 Responsible for the implementation and administration of Microsoft Systems Management Server 2.0, Microsoft Exchange, Right Fax and all other servers in the corporate computing environment. Working knowledge of Microsoft SQL Server 2000 and SQL databases.

4.1.3 Managed to properly plan for extensive growth while maintaining a budgetary surplus on a constrained budget of a half million dollars.

4.1.4 Provided desktop support for approximately 200 Windows NT 4 computers, 130 Windows 2000 desktops, 80 AS400 terminals and 10 Windows NT 4 and Windows 2000 servers. Was also required to support several critical OS/2 systems.

4.1.5 Responsible for the design and implementation then support and maintenance of the Cisco based LAN on the corporate network.

1. Initiatives brought in under my direction:

4.2.1 Implemented PXE server services for efficient imaging of new and existing computers in two separate call centres containing 130 desktops. Implementing PXE services and Microsoft Systems Management Server 2.0 reduced the need for having three desktop support staff down to one; the time to fix or redeploy PCs was also reduced substantially which further reduced costs and increased ROI. Working knowledge of Microsoft SQL Server 2000 and SQL databases.

4.2.2 Created scripted application packages for deployment to new and re-imaged PCs. Recent experience with creating and supporting Visual Basic and WinBatch scripts. Hands on experience with Install Shield and WinInstall packaging tools. Recent experience in training and supervising certification / packaging analysts and distribution analysts. Experience in the use of package creation tools, such as the SMS Installer and Microsoft Installer Service.

4.2.3 Reduced hardware and support costs by replacing the numerous single function printing devices, fax machines and photocopiers down to a handful of multifunction devices strategically placed throughout the site.

4.2.4 Standardized all call centre PCs on small form factor devices greatly reducing acquisition and support costs.

4.2.5 Assisted in developing Videon to Shaw staff conversion plans utilizing Microsoft Project 2000, provided project management during conversion.

4.2.6 Designed, upgraded, implemented and administered Videon’s corporate Cisco network.

4.2.7 Added in end to end network monitoring utilizing WMI, SNMP and WBEM monitors such as Compaq Insight Manager, MRTG and SMS. Hands on Windows Management Instrumentation (WMI) and WBEM experience for Windows 2000 and Windows XP.

5. SHL Systemhouse / Electronic Data Systems Corp.

Project: N/A

Role: Network Integration Services Consultant

10155 – 102St Suite 2050

Edmonton, Alberta, Canada

T5J 4G8

Aug/1997 to

Mar/2000

Project/Assignment Details:

SHL Systemhouse was one of Canada’s leading IT service providers that underwent many name changes while I was working for them, some of the names included: SHL Systemhouse; SHL Systemhouse an MCI Company; SHL Systemhouse an MCI/Worldcom Company; EDS; EDS Innovations and finally NexInnovations. Works as a systems engineer / consultant throughout all of these corporate changes.

1. Provided guidance to numerous clients regarding emerging technologies and future directions within the industry and how they can best position themselves to take advantage of these new developments within their organizations.

2. Often brought into complex networks on a mercurial basis to fix complex problems and provide strategic direction to assist in achieving business goals.

3. Executed efficient delivery of many multi-million dollar projects for public sector departments to smaller technology deployments for private companies and school divisions.

4. Consistently managed projects to come in ahead of schedule and below budget.

5. Design, implementation and support of all Novell (Novell NetWare, NDS, Border Manager, Z.E.N Works, GroupWise) and Microsoft Back Office products (Windows X, SQL Server, Exchange Server, Microsoft Systems Management Server, Active Directory, Internet Information Server). Working knowledge of Microsoft SQL Server 2000 and SQL databases.

6. Worked with several northern Alberta school divisions on migrating from their existing Novell NetWare networks to using Microsoft Windows servers and products (often using Microsoft’s File and Print Services for NetWare). These school divisions included the Northern Gateway school division based in Whitecourt Alberta, the Buffalo Trail Regional Division based in Wainwright, the Battle River School Division in Camrose and the Northern Lights School Division out of Bonnyville.

7. Provided Novell Netware support and guidance to several of these school divisions prior to migrating them to Microsoft Windows NT.

8. Utilized many network analysis tools such as Network General Sniffers, SNMP tools such as MRTG, WMI and WBEM based tools such as Compaq Insight Manager and IBM Director.

9. Regularly used application installation and scripting utilities for many engagements, often passed on these scripts and trained our outsourcing centres on how to modify, test and distribute these packages to client machines. Ability to create/support SMS packages and their distribution within an SMS 2.0 or SMS 2003 environment. Hands on experience with Install Shield and WinInstall packaging tools. Recent experience in training and supervising certification / packaging analysts and distribution analysts. Experience in the use of package creation tools, such as the SMS Installer and Microsoft Installer Service. Recent experience with creating and supporting Visual Basic and WinBatch scripts.

6. Capital Health Authority (CHA)

Project: Microsoft SMS 2.0 Pilot Project (SHL/EDS)

Role: Senior Systems Engineer

10240 Kingsway Avenue

Edmonton, Alberta, Canada

T5H 3V9

Jul/1999 to

Feb/2000

Project/Assignment Details:

Design, development, and delivery of Microsoft’s SMS 2.0 product into CHA’s 4000 node network while working extensively with Microsoft as the product was still in its beta phases.

Project tasks included:

1. Integrated, supported and performed knowledge transfer to onsite support personnel of Microsoft’s System’s Management Server 2.0 into the Alberta Capital Health Authority’s 4000 node network. Recent experience in training and supervising certification / packaging analysts and distribution analysts.

2. Daily use of in depth knowledge of SMS’ application package creation utilities. Including the SMS Installer, Install Shield, batch files and some VB Scripting. Experience in the use of package creation tools, such as the SMS Installer and Microsoft Installer Service.

3. Extensively utilized imaging technology throughout this engagement.

4. Assisted local EDS resources with any problems they identified when trying to upgrade the majority of this clients computers for a separate Y2K initiative.

5. Required to find work around for a mouse / keyboard issue that neither Microsoft, IBM or Logitech would take ownership of.

6. Worked in depth with the SMS developers in Redmond and Bellevue Washington on various components of their SMS product which were not working as anticipated.

7. Working knowledge of Microsoft SQL Server and SQL databases.

7. Government of Alberta, Transportation and Utilities

Project: CC:Mail to Exchange email Migration (SHL/EDS)

Role: Senior Systems Engineer / Technical Architect / Project Manager / Team Lead

3rd floor, 4999 – 98 Avenue

Edmonton, Alberta, Canada

T6B 2X3

Apr/1999

to

Jul/1999

Project/Assignment Details:

Migrated approximately 1200 users from using Novell Netware 3.12 servers with CC:Mail to Microsoft Outlook 98 on Microsoft Exchange Server 5.5 on Windows NT servers for Alberta Transportation and Utilities.

Project tasks included:

1. Migrated approximately 1200 users from CC:Mail to Microsoft’s Outlook 98 and Exchange Server 5.5.

2. Utilized a combination of Microsoft’s Systems Management Server 1.2 and support teams throughout the province that performed manual custom pre-scripted installs. Hands on experience with Install Shield and WinInstall packaging tools. Experience in the use of package creation tools, such as the SMS Installer and Microsoft Installer Service. Working knowledge of Microsoft SQL Server and SQL databases.

3. Managed and coordinated a team of twenty remote individuals spread out around the province doing installs at remote sites.

4. Built and maintained the NT / Exchange servers until the project was completed then handed off the support process to the EDS outsourcing centre in Calgary.

5. Migrated twenty eight Novell Netware 3.12 servers over to Microsoft Windows NT 4.0, including all user accounts, mailboxes and user data.

8. Government of Alberta, Alberta Pension Administration (APA)

Project: Novell GroupWise to Exchange Migration (SHL/EDS)

Role: Senior Technical Architect

3rd floor, 10611 – 98 Ave

Edmonton, Alberta, Canada

T5K 2P7

Mar/1999 to

Apr/1999

Project/Assignment Details:

Move the Alberta Pension Administration from Novell’s GroupWise 4.1 to Microsoft Exchange Server 5.5.

Project tasks included:

1. Designed both the data migration and client cutover aspects.

2. Built an Exchange server cluster, and set up their new Microsoft Exchange environment.

3. Designed and implemented their public folder hierarchy.

4. Assisted in developing administrative procedures for this environment to be used by both the onsite staff and the EDS outsourcing centre in Calgary.

9. CEFranklin Industries LTD.

Project: New PC Deployment/Migration (SHL/EDS)

Role: Project Manager / Team Lead

1900, 300 5 Ave SW

Calgary, Alberta, Canada

T2P 3C4

Jan/1999 to

Mar/1999

Project/Assignment Details:

Rollout PC workstations running Windows NT 4.0 on IBM 300GL desktops to replace older existing computers and some AS400 terminals.

Tasks & responsibilities included:

1. Managed and coordinated a team of six technical resources during the deployment throughout northern Alberta.

2. Installation of Cisco 1600 routers at sites in approximately seventeen Alberta cities.

3. Design of base PC image and automated application installation scripts. Hands on experience with Install Shield and WinInstall packaging tools. Experience in the use of package creation tools, such as the SMS Installer and Microsoft Installer Service.

4. High level technical support for analysts having imaging, application installation or data migration issues (imaging, application installation and data migration was provided onsite).

5. Brought the teams under my control back two weeks in advance of the scheduled end date and well under budget.

10. East Central Regional Health Authority #7

Project: PC Rollout / SQL Server Implementation (SHL/EDS)

Role: Technical Architect

4703 - 53 Street

Camrose, Alberta, Canada

T4V 1Y8

Oct/1998

to

Dec/1998

Developed Windows 95 and Office 97 workstation rollout image template prototypes for East Central Regional Health Authority #7, integrated an NT Server Domain into their Novell NetWare 4.11 environment.

Project tasks included:

1. Development of a Windows 95 and Office 97 PC rollout image. Modified OS configuration and application settings to match the requirements of the client.

2. Created policies & standards; supporting processes & procedures; and documentation for use of the clients internal support staff.

3. Designed and created a Microsoft Windows NT 4 Server running Microsoft SQL to hold a new database application and created the new Windows NT domain structure for their environment (this organization relied on Novell’s NetWare products).

11. Government of Alberta, Alberta Environmental Protection

Project: PC Workstation Rollout (SHL/EDS)

Role: Project Manager & Team Lead

9915 – 108 Street

Edmonton, Alberta, Canada

T5K 2G8

Jan/1998

to

Sep/1998

Provide leadership, coordination, and support for a group of analysts rolling out computers for this end client.

Tasks & responsibilities included:

1. Managing a team of systems engineers deploying PCs throughout northern Alberta.

2. Managing the SHL / IBM relationship on this engagement while also managing the relationship between the end client and the SHL employees performing the rollout.

3. Creation of SMS Installer Packages to speed up deployment of some Oracle based applications.

12. Alberta Pacific Forest Industries Inc.

Project: Office 97 Deployment (SHL/EDS)

Role: Technical Architect

Box 8000

Boyle, Alberta, Canada

T0A 0M0

Oct/1997

to

Dec/1997

Project/Assignment Details:

Developed an Office 97 deployment strategy for Alberta Pacific Forest Industry’s three hundred and fifty workstations utilizing Novell’s Z.E.N Works.

Tasks & responsibilities included:

1. Assessed and determined the best way to leverage the capabilities of their Novell NetWare based environment to perform the required rollout instead of manually visiting each of their three hundred and fifty plus machines.

2. Developed a master application image including all company specific settings for consistent deployment, utilized custom automated script routines to complete post installation configuration changes.

3. Developed Novell Z.E.N Works packages that allowed this upgrade to be quickly targeted to various business locations and units to allow for a staged deployment while lessening the strain on their limited in house support resources.

13. Government of Alberta, Alberta Transportation and Utilities

Project: Enterprise Backup Strategy (SHL/EDS)

Role: Technical Architect / Senior Systems Engineer

3rd floor, 4999 – 98 Avenue

Edmonton, Alberta, Canada

T6B 2X3

May/1997

To

Oct/1997

Project/Assignment Details:

Provide leadership and coordination in the development of an enterprise backup strategy to consolidate backups that were occurring individually on twenty servers.

Tasks & responsibilities included:

1. Researched and implemented an Enterprise wide backup strategy.

2. Consolidated their backups onto one server that utilized DLT RAID technology.

3. Designed a separate backend backup network.

4. Provide leadership and development of comprehensive backup rotation scheme.

5. Drastically reduced their support and administration related costs.

6. Optimized performance and decreased backup times.

14. Daishowa-Marubeni International Inc. (DMI)

Project: Assorted Projects (SHL/EDS)

Role: Technical Architect / Senior Systems Engineer

Peace River, Alberta, Canada

1997

to

2000

Project/Assignment Details:

Responsible for many projects related to DMI’s firewall and brought in as a resource to assist on various technical architecture projects.

Tasks & responsibilities included:

1. Fixed communications issues between AltaVista Mail and AltaVista Firewall products.

2. Developed several documents that detailed how they could switch to Microsoft Exchange Server 5.5 for enhanced messaging services and played an integral role in developing their business case for such a move.

3. Flown to their location in northern Alberta on several occasions to provide security related consulting services.

15. Government of Alberta, Public Works Supply and Services (PWSS)

Project: N/A

Role: Network Support Analyst

2nd floor, 6950 – 113 Street

Edmonton, Alberta, Canada

T6H 5V7

Mar/1996

to

Apr/1997

Project/Assignment Details:

Supported a combination of Novell NetWare and Windows NT based servers in twenty-eight cities across Alberta for a variety of PWSS departments. These departments included finance, property management, property development, government records and the branches responsible for providing mainframe services and wide area network services to the rest of the government administrative branches.

1. Business tasks included:

15.1.1 Regularly involved in meetings on planning future service implementations to boost productivity, reduce costs or provide completely new services for our clients based on business objectives.

15.1.2 Created full documentation of all Novell and Microsoft servers for vendor support incidents, and reference as part of business recovery procedures.

15.1.3 Development of processes and procedures for supporting a variety of OS (Operating Systems) including, but not limited to; Windows 3.x – WFW; Windows 95; Windows NT 3.x; and Windows NT 4.0.

1. Technical tasks included:

15.2.1 Duty analyst responsibilities (printer support, assisting in desktop image creation, client assistance, identification and correction of network problems).

15.2.2 Was also very involved in PWSS’ SMS and Exchange infrastructures (administrator for both SMS 1.1 and 1.2. Created application packages using the SMS Installer and WinInstall. Working knowledge of Microsoft SQL Server ...

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