Quality Assurance Manager

Michael L Bazan

616-***-****

********@***.***

PROFESSIONAL PROFILE

Operations management professional, experienced in warehouse, logistics, inventory and quality management. Unique insight and

understanding of operations and supply chain management gained through experience in daily operations, purchasing, inventory

control, operations management and logistics.

. Team Building

. Leadership

. Supply Chain Management

. Operations

. Vendor and 3PL Partnerships

. Strategy

. Inventory Management

. Logistics

. Problem Solving

. Process Improvement

PROFESSIONAL EXPERIENCE

Herman Miller/Adecco, Zeeland, Michigan,

Conveyance, August, 2012 – January, 2013

Achievements:

. Increased Production Efficiency by 18%

Responsibilities:

. Analyze daily product needs

. Insure adequate inventory levels for production

. Insure department had tools necessary to perform daily tasks

Jim White Millwork, LLC, Wyoming, Michigan

Operations Manager, Specialized Product Distribution Center, February, 2009 – June, 2010

Achievements:

. Reduced labor costs by 25%

. Improved accuracy of shipments by 80%

. Ensured 100% fill rates

. Reduced shipping costs by 15%

. Developed quality assurance program

Responsibilities:

. Coordinate and manage warehouse personnel

. Maintain quality of product

. Ensure product delivered to customer specifications

. Inventory Control

. Track outbound orders to insure timely delivery

Purchasing, Non-commodity Products, August, 2005 – February, 2009

Achievements:

. Developed new suppliers to ensure continuous supply of material

. Developed packaging protocols increasing shipping capacity by 30%

. Reduced inland freight cost by 15%

Responsibilities:

. Manage 3PL warehouse throughout the Eastern United States

. Ensure product quality

. Maintain inventory levels

. Integrate inventory control with customers utilizing SAP

Jim White Millwork, LLC, Wyoming, Michigan, cont’d

Operations Manager, New Warehouse, March, 1996 – February, 2009

Achievements:

. Set up physical warehouse during expansion

. Designed warehouse layout and product movement

. Established order processing protocol

. Developed packaging requirements

Responsibilities:

. Train and manage all personnel

. Inventory control

. Monitor inbound shipments to insure product quality

. Manage off-site overflow warehouses to insure proper inventory levels

. Coordinate with sales and purchasing to ensure accurate, on time delivery to customers

The Empire Company, Zeeland, Michigan

Operations Manager, June, 1995 – March, 1996

Achievements:

. Developed cross training program to ensure all warehouse functions were properly staffed, increasing productivity by

35%

. Developed communication protocols between departments increasing efficiency by 10%

. Established production line to manage inventory labeling for individual customer specification, increasing efficiency by

80%

. Maximized existing corporate software capabilities to improve order processing, increasing order pull time by 65%

Responsibilities:

. Hire and train staff

. Manage all warehouse employees

. Work with transportation department to ensure on time deliveries

. Supervise and manage receiving department

. Develop all areas of warehouse shipping and receiving

. Manage $20 million dollars of inventory consisting of more than 3000 skus

Purchasing, Non-Commodity Inventory, March, 1993 – March, 1996

Achievements:

. Grew sales in specialty product categories by 120% though vendor negotiations

. Developed new product categories to complement existing product lines, increasing overall corporate sales by 10%

without increasing operational expense

. Developed Quality Assurance Program

. Developed program for cycle counts to insure accurate inventory levels

Responsibilities:

. Monitor inventory levels

. Purchase all non-commodity and specialty products

. Assure quality

. Analyze sales and project inventory requirements

Westwood Ranch

Owner, March 2006 – Present

Achievements:

. Created home delivery grocery service

. Partnered with local meat producers

. Developed packaging materials to insure quality and safety

Responsibilities:

. Purchase and market all products

. Source high quality food items for individual needs

EDUCATION

Grand Rapids Community College, Grand Rapids, Michigan

Associate of Arts

Contact this candidate