Quality Assurance Engineer

DANNY J. CHAPPELL

**** ***** ******

Titusville, Florida 32780

Home # 321-***-****

OBJECTIVE:

To acquire a position utilizing my unique and extensive experience in engineering, quality, and management.

OVERVIEW:

I have over 50 years of Mechanical, Electrical and Quality experience of which 21 years was for a DOD contractor and 25 years performed at KSC.

EMPLOYMENT HISTORY:

URS Corporation

System Maintenance Engineer (company title: SME) for Life Support organization January, 2010 to February 2013 (laid off). I performed the same job duties as described under WYLE LABS below.

WYLE Labs

Joint Base Operations Support Contractor Partner (JBOSC)

Kennedy Space Center (KSC), Cape Canaveral Air Force Station (CCAFS) and Patrick Air Force Base (PAFB)

System Maintenance Engineer (company title: SME) for Life Support organization February, 2007 to 2010 and held the same position with URS from 2010 to February 1, 2013.

Performed routine and non-routine engineering assignments of variable scope and complexity related to Life Support fixed and mobile equipment/systems using engineering and operational precedents as applicable.

Perform and/or review detailed technical analyses which may include chemical process development and modification, cost and option analyses, fluid flow analyses, structural analyses, operational assessment and compliance analyses, functional and material testing and compatibility analysis, etc

Systems assigned specifically to me;

All Propellant Handlers Ensemble (environmental suit)

SCAPE operations

Protective Clothing Equipment Testing & Support Equipment

Cryogenic liquid air vessel (HL-500 Dewar)

Equipment Calibration Processes

Soap & Water Shower for cleaning suits

Sewing Machines for Suit fabrication

CAT VI SCAPE Suits

Arrowhead Environmental Control Units (dewars)

Portable Air Ventilators (PAV) for Astronaut suits

SCAPE Ventilators (compressed air)

ARO Environmental Control Units (dewars)

Environmental Control UnitsTest & Support Equipment

Liquid Air Carts/Storage Systems

Oxygen Systems

Monitor equipment performance to provide input for long range planning and equipment replacement cycles.

Alternate responsible Engineer for the PHE Defect Tracking System and SurvivAir Air Pack, EOS, Resuscitators, Miscellaneous Protective Clothing, EBE Testing & Support Equip., EBE Breathing Air Auto Fill Station, Divator, ISI Air Pack, Airline Equipment, 5, 7, & 10 Minute ELSAs, ELSA Boxes, Life Support SCAPE Trailers and any additional Life Support systems currently maintained by the Life Support SME staff.

Engineering functions and maintenance of these systems includes all applicable test panels and tools, facility related equipment, Operations and Maintenance Instructions (OMI) and review of pertinent regulatory requirements to ensure compliance.

Duties:

Provide technical directions to technicians, engineers, inspectors, contractors, etc in the maintenance, repair, remanufacture, fabrication, troubleshooting, and operation of assigned mobile/fixed Life Support systems.

Work with Design Engineering to provide equipment operability throughout the equipment life cycle.

Provide statusing and coordination function with NASA and other contractors/customers as needed.

Status, monitors, report and control the operational use of assigned mobile/fixed Life Support systems ensuring that applicable OSHA, EPA, DOT, and NASA regulations are followed.

Perform and coordinate other’s efforts in performing troubleshooting, failure analysis, corrective action (s), and report preparation for accidents or failures. Final summary and conclusions coordinated with NASA customer for concurrence.

Constantly review work processes for better ways to establish consistent quality and enhanced product maintenance

Provide Launch Readiness status for assigned equipment

Working knowledge in the following documentation/data systems:

DRD 075 and those baselines applicable to assigned equipment and sub tier documentation

Subcontracts and Sole Source Vendor processes

Ordering parts and equipment currently using the current MAXIMO system

KSC Engineering Documentation System (KEDS)

JBOSC Launch Readiness Reporting System (JLRRS)

TechDoc; which contains several Life Support/Propellants technical procedures

IOMI, integrated operational and maintenance instructions shared with other NASA contractors usually during a mission launch flow/process

CPAS, corrective & preventive action system which is currently the URS ISO9000 web based system

PHE Access Database

Trained and have access to all 36 areas required for Life Support and additionally have a Secret Clearance

Thoroughly familiar with ISO9000 quality system and requirements of the ISO14000 environmental quality system

Serve as Branch Manager for the Life Support Services Department during the Manager’s absence.

SPACE GATEWAY SUPPORT (SGS)

Joint Base Operations Support Contractor (JBOSC)

Kennedy Space Center (KSC), Cape Canaveral Air Force Station (CCAFS) and Patrick Air Force Base (PAFB)

QUALITY SYSTEMS ADMINISTRATOR (OCTOBER 1998 TO JANUARY 2007)

Member of the “core” group (QMS BOARD) that successfully accomplished certification of the SGS ISO 9000-2000 Quality Management System (QMS) which was successfully completed in May 2002 and was a contractual DRD.

Participated in the retention of ISO 9000-2000 certification audits by Registrar (NQA) and no major findings occurred from all subsequent audits.

Provided continuous improvement inputs of all ISO business processes by serving as a key member of the continual improvement team (CIT) with NASA & Air Force

Developed SGS policies and related processes to govern and/or improve overall quality management within JBOSC

Established and maintained policies and related processes for quality assurance inspection

Enhanced/Directed correct use Quality Inspection based on inputs from reliability, contractual language, established OMRSD requirements and assessment of customer input/concerns.

Developed and released quality inspection guidance procedures as required.

Provided baseline quality requirements on subcontracts and Vendors.

Developed, maintained, and administered major components of the QMS

Served as JBOSC Technical Documentation Control (TECHDOC) administrator to NASA

Participated in Management Review of QMS on a monthly basis to senior management

Performed special, non-repetitive assignments required by the potential uniqueness of each individual corrective/preventive action

Worked closely with SGS senior management to address corrective actions for contract weaknesses, area of emphasis items, etc.

Provided discretion relative to the actions and follow-up of corrective/ preventive actions to enhance overall quality management

Interpreted national consensus standards and applied requirements to the SGS QMS

Developed, maintained, administered the Corrective/Preventive action system for JBOSC

Ensured that corrective/preventive actions were initiated for all applicable nonconformities and potential nonconformities to the SGS QMS and continually assessed the adequacy of the Corrective/Preventive action system to meet the intent of the applicable ISO standards.

Performed analysis/status of the CPAS for Senior/Mid management review

Advised Senior management on development of the CPAS plans and assisted in the resolution of planned deficiencies

Provided quality review of work authorizing documents

Participated in design reviews, Configuration Control Boards, vendor selection processes to apply quality assurance requirements as applicable.

Performed off-site surveillance, inspection and acceptance testing of procured equipment and material

Analyzed nonconformity reports and defect data to detect adverse trends and provide reports

Performed internal audits of the QMS.

Prepared scheduled and special request reports, trend charts, graphs, and metrics depicting QMS performance for monthly presentation to senior management.

Reviewed, investigated and completed corrective actions on “Close Calls” and Anomaly” reports

Participated in the “LEAN” initiative (especially the use of value stream mapping)

Served as an IPT member on the Quality board

EG&G FLORIDA, INC.

Base Operations Contractor (BOC)

Kennedy Space Center, Florida

QUALITY ENGINEER (QE) (1992 TO SEPTEMBER 1998)

Quality Engineer for Complex 39A&B, Life Support Operations, Propellants South Fuel Storage Area #1, Receiving & Inspection Functions, etc and various areas of Cape Canaveral Air Force Station

Provided OMRSD to OMI process mapping for the Life Support Branch

Maintained the structured and area surveillance programs through collection, charting, and trending of data (reported to NASA) and provided proper remedial action

Evaluated work processes and flows to assure nominal line performance, convene production meetings and/or provide remedial action if needed.

Performed Quality Paper Review (QPR) on all Work Authorization Packages (WAP), Standing Work Orders (SWO), Problem Reporting and Corrective Action (PRACA), Operations Maintenance Instructions (OMI) and Preventive Maintenance Instruction (PMI) to assist production/operations and maintain compliance to the Quality Planning and Requirement Document (QPRD)

Interfaced with all System Maintenance Engineers on quality issues to provide resolution

Developed and revised procedures for Quality Assurance Inspectors

Interfaced daily with NASA counterparts

Traveled to and provided on-site quality acceptance of subcontractor products (i.e. – new or refurbished propellant handler suits)

Convened and chaired Material Review Board (MRB) actions relating to BOC activities at CCAFS

Performed quality auditing on various EG&G operational areas

QUALITY SUPERVISOR (1988 TO 1992)

Supervised up to 30 Quality Inspectors and work schedulers

Areas of responsibility included all NASA facilities where Quality Inspection was required (i.e.: Central Supply & Receiving, M&O, Fire Alarms, Electrical, Propellant North, CCF, K-Bottle Facility, Propellant Maintenance Facility, CX39A & B) and Complex 40 (CCAFS)

Provided specific training for Quality Inspectors as well as extensive cross training to continue enhancement of timely support of all NASA/Contractor functions as required.

Developed and revised procedures for Quality Assurance Inspectors based on the understanding & application of Quality Planning & Requirements Document (QPRD), System Assurance Analysis (SAA) and Operation Maintenance Requirements Documents (OMRSD)

Interfaced daily with NASA counterparts and addressed/corrected problem with their concurrence

Developed a Quality Assurance support plan for the Shuttle Launch Milestones

ROCKWELL INTERNATIONAL (COLLINS RADIO GROUP)

1300 Renner Road, Richardson, Texas 7504

VARIOUS QUALITY POSITIONS (1967 through 1988)

During the twenty-one years of employment with Rockwell, I held the following positions:

Senior Quality Supervisor (4-1/2 years)

Quality Control & Manufacturing Support Engineer (1-1/2 years)

Quality Control Staff Specialist (reported to Division Director) (1 year)

Senior Quality Test and Inspection Supervisor (8 years)

Electronic Lead Technician (2 years)

Electronic Technician (4 years)

OTHER NOTABLE ASSIGNMENTS: (Cross Utilization Training)

Industrial Engineering

Manufacturing Support Engineering

Production Control Analyst

Human Resource Representative

COMPUTER PROFICIENCY:

Windows (all versions through 7)

Microsoft Word (all versions through current revision)

Excel

PowerPoint

Access Database

Visio Flow Charting

Internet Usage/Familiarization

EDUCATION:

Technical two year Electrical/Electronic Technology,

1967: United Electronics Laboratories, Birmingham, Alabama

SIGNIFICANT ADDITIONAL EDUCATION COMPLETED:

ISO 9000-2000 Standard

RAB Certified QMS Lead Auditor

American Management Association (several courses)

Military Workmanship Standards (MIL-Q-9858, 454D, etc.)

National Management Association Member & Instructor

New Age Thinking – Louie Tice (Student and then Facilitator)

Production Operations/Supervisory Development Programs

Quality Control Circles (Team Member/Leader, Group Facilitator, Program Instructor)

SURVIVAIR Repair Course

* Diplomas and/or Certificates of Completion available upon request

ACHIEVEMENTS/AWARDS

Golden Achiever Award (SGS)

Awesome Achiever Award (SGS)

NASA Group Achievement Award (EG&G)

NASA Manned Flight Awareness Honoree Award (EG&G)

NASA Group Achievement Award (EG&G)

EG&G Two Productivity Awards

Excellent References available upon request

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