XML/HTML Executive

Curriculum Vitaé

Name (in Capital Letter) : RAJENDRA SINGH KAIRA

e-Mail address : ********@*****.***

Father’s Name : Late Shri Mahender Singh Kaira

September 23rd, 1972

Date of Birth :

Communication Address : Block – C, House Number – 138,

Dr. Ambedker Nagar Sector-II, Khanpur

Opposite Pharmacy College,

New Delhi – 110 062.

Mobile Number : 997******* / 880-***-****

Career Overview

A competent professional with 16+1 years of total experience in Data Conversion SGML/XML/HTML

Formatter/Finalizer, Team Leader, Process Planner and Development and Quality Controller.

Presently working with Gyan Global Technologies as a SGML/XML/HTML Finalizer as well as

Team-Leader.

Proficient at providing value added customer service by resolving customer issues & ensuring their

satisfaction with the product and the service norms.

An effective communicator with excellent relationship building & interpersonal skills.

Core Competencies

Handling multiple Projects from their initiation to final delivery. Proven track record of on time

completion of Projects with very strict deadline. Typical phases of Project Management like Initiating,

Planning, Executing, Monitoring and Controlling and Closing are being followed.

Working with cross-functional team with different level of expertise and playing a key role in mitigating

and resolving project related issues.

Work with management in Cost reduction and Avoidance. Due diligence is given to all Project Constraints

(Scope, Schedule, Quality, Budget, Resources and Risk) to ensure successful completion of Projects.

Work in tandem to avoid any sort of delay in ongoing Projects. Work closely with team for continuous

improvement in Quality of products.

Mentoring new joined Project Managers. Actively involved in evaluating the Performance of team.

Achievements:

Successfully Completed Six Sigma Project.

Brown and Yellow Belt Certified by BSI.

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Skills Process Planning and Implementation, Employees Performance

:

Reports, PowerPoint Presentation and Quality Controller.

Vision:

Career Objective To take up any sort of challenging job commensurate with my ability and knowledge to

perform it successfully. I would be more than eager to shoulder responsibilities, which would broaden my

knowledge and scope for future development. I am able to work own initiative or as a part of a team and deal

with administrative duties competently.

Keywords: I am honest and self confident that why I can gain my life.

Keywords: am

Working Experience : 11+6 Years

Technical Support:

Provide Comprehensive technical support to team members at each level of Production Process. Trouble

shooting issues face-to-face, be telephone and via e-mail. Analyses and isolate Client’s issues in production

environment and provide solutions and preventive actions. Arranging meetings with QA and programmers on

issue tracking and fixes.

Quality Assurance:

Working hand in hand with the programmers in providing solutions to the complicated issues. Outlining the

complete QA process and collaborating with the programmers to determine most appropriate solution and

process. Sent out proactive emails and memos to all parties involved in the QA and Production Process.

Training:

Training and mentoring new team members on the projects of the company. Keeping a smooth flow and an

open line of communication between production, Quality Assurance and delivery. Create customized DTD

and style sheets for this training purpose.

Development and Automation:

Develop tools to detect errors which are against the specification provided by the clients. Develop tools to

automate production process.

March 7th, 2012 to July8th, : Aptara (TechBooks International Pvt. Limited)

2013

Designation : Team Leader (Process Planning and Development)

Platform : SGML, XML, XHTML, HTML, CSS, XSL and XSLT

John Wiley USA, UK, Germany, Singapore

Client :

Team Strength : 25 Persons

Role/Responsibilities:

Handling emails via Outlook Express and Reply Customer Queries accordingly.

Preparation of Workflow and ISO Document for Audit

Weekly Quality Meeting with Production Team.

Corrective and Preventive Action as per Customer Feedback.

Online Support to Client in troubleshooting problems in Web files.

InHouse PowerQA Development as per Internal and External Feedback.

To prepare Quality Dashboard.

To provide Training for fresh Candidates

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Company and Job Induction for New Joiners

March 7th, 2000 to March 7th : Thomson Digital

2012

Designation : Group-Leader

Platform : SGML, XML, XHTML, HTML, CSS, XSL and XSLT

John Wiley US, UK, Singapore, Germany and Australia

Client :

Springer

AIP

Team Strength : 15 Persons

Role/Responsibilities:

Handling emails via Lotus Notes and Outlook Express.

Preparation for Deliverable Electronic Status Report, as per Customer requirement.

Customer Queries reply.

Preparation of Workflow and ISO Document for Audit

Weekly Quality Meeting

To provide Training for fresh Candidates

Development of Style sheet for visualization (.ssh) using SGML Panorama

Quality Assurance on client’s beta testing websites (Checking Web Content for Links, Figures,

tables etc.).

Online Support to Client in troubleshooting problems in Web files.

Quality Checking (New Projects as well as Running Projects) and feedbacks details forward to

concern Department

Company and Job Induction for New Joiners

July 1996 – March 2000 TechBooks Electronics Services (P) Ltd.

: New Delhi

Designation : Programmer

Platform : SGML, XML, XHTML, HTML and CSS

July 1994 – July 1995 : Competent Software (P) Ltd.

New Delhi

Designation : Computer Operator-cum-Proof Reader

Platform : Quality Checking

Tools Used : Epsilon Editor, JAWS (Linux Based Utility), Math-Type, MS-Office

(Word, Excel and PowerPoint), Adobe Acrobat, Adobe Distiller,

Photoshop, Internet Explorer,

Training : Attended Class of Six Sigma, ISO training, Kaizen and ISMS at

Thomson Digital.

Time Management and Fire Fighting Classes at Thomson

Digital.

Educational Qualification : Bachelor of Arts from Delhi University

Professional Qualifications:

: One Year Diploma in Web-Designing from Nice

Computer

Strengths : Creative, Self-Motivated, Result Oriented & Sincere.

Linguistic Skill : English, Hindi and Kumaoni

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Hobbies : Writing Articles on Social and Political Affairs

Nationality : Indian

Drawn Salary : 16,000/- pm + conveyance + incentives

Expectations:

A Good Working Environment.

Opportunity for Self Development

I hereby declare that the information furnished above is true to the best of my knowledge.

Rajendra Singh Kaira

New Delhi – 110 062

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