Customer Service Sales

Baji Moss

**** ******** **** *****

Glen Allen, Virginia

804-***-****

****.****@*****.***

EXECUTIVE SUMMARY

Vast amount of experience in: Banking and Loan Processing. Passionate about quality

and having outstanding interpersonal, presentational and analytical skills.

Hard-working, dedicated, dependable, self motivated and articulate.

PROFESSIONAL EXPERIENCE

SunTrust Mortgage

Mortgage Default Specialist

Responsible for collecting on outstanding mortgage accounts.

Assist with information on SunTrust assistance programs and possible revenues to

customers in order to retain property.

Negotiated payment of past due balances, including coordinating and maintaining

payment plans

CSI Companies,SunTrust Mortgage

Mortgage Default Specialist

Provide payoffs, reinstatements and judgment figures to attorneys through email

and clarifire.

Prepare escrow and corporate advance breakdowns to attorneys.

Verify figures that have been sent to attorneys for quality control.

Anderson Financial Services, LLC, LoanMax Title Loans

Customer Service Representative

Collections, performed daily collection calls and mailings to ensure continued

compliance with company goals.

Assist customers with loan applications and counseled customers on loan terms

Process payments for loans, courtesy calls and other various office duties

Prepare daily night deposit, and perform administrative duties.

Responsible for making assessments of the car value and negotiating interest and

repayment schedule with clients.

Stride Rite

Sales Associate

Responsible for the daily sales and inventory of the shoe department.

Knowledgeable about shoe fittings, styles and brands

Maintaining the daily sales goals, merchandising the department, and completing

all promotional floor plans.

Contact this candidate