************@*****.***
M s. J enitha Persiyal
* ***** ** ********** ** Telecom Domain Management ; on Mainframe Application.
* **** ** ********** ** release management handing production deployments.
Worked on role like enhancement of code, testing, Application support, DBA an d Release Manager.
Hands on Experience in Cobol, JCL, DB2 and VSAM including Mainframe Tools: File Aid, Expeditor,
Changeman, Control-D, SPUFI and QC
Working experience in Production Validation & handling production Job.
Performed unit, system and supported regression testing in Mainframe
Performed DBA Activities.
Commendable knowledge in support activities like raising Change request, incidents and Service request
through Clarify Bridge tool & managing within SLA period.
Strong in analyzing business requirements, specifications and development/enhancement of mainframe
code.
Experience in Preparing Test plan, preparing test cases, reviewing Test cases and test data and test
execution.
Worked as configuration Manager & Release Manager and knowledge in SVN
ACADEMICS
Degree Specialization University Year
Master of Science (MS) Software Engineering BITS, Pilani, Rajasthan 2012
Anna University,
Bachelor of Science (B Sc) Information Technology 2007
TamilNadu
TECHNICAL SUMMARY
TECHNICAL SUMMARY
SKILLS TOOLS EXPERIENCE LEVEL
Mainframe Cobol, JCL and VSAM > 4 Years
Database(s) DB2 > 4 Years
Tools File Aid, Expeditor, Changeman, SPUFI, >4 Years
QC and knowledge in control-D
DB2 <2 Years
Back End Systems/Data Base
Trained on : HP Quality Centre, Mainframe, SQL, PLSQL, Java, C, DBMS, UNIX, Informatica
(Powercentre), Risk Management & Testing.
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Jenitha Persiyal.S ************@*****.***
ACHIEVEMENTS
Received Cookies award for FY10-11-Q1.
Received ‘Performer of the Month’ award for FY10-11-Q4.
Received Long Service award.
Client appreciation for providing solving adhoc queries, providing support for system testing and
Performing code analysis.
Received appreciation from Delivery Manager for completing DB changes in production on time and
solving production Job failures.
WORK HISTORY
Duration Organization Designation Level
Jan 2012 - Present Tech Mahindra Ltd. Senior Technical Associate G2
Jun 2007 - Dec 11 Tech Mahindra Ltd. Junior Technical Associate G0
WORK EXPERIENCE
1) Assignment Name : B2B
Client : British Telecom, UK. (www.bt.com)
Duration : Mar ’13- Present
Role : Release Manager
B2B Gateway:
B2B Gateways are intended to link BT's Assurance & Fulfilment processes and systems with those of its
partners for a variety of products and services.
Responsiblities:
As a Release Manager, I am responsible for the following:
Analyzing various factors for release like Buisness scenarios, dependencies, release story and outage
details, Service impacts and highlighting risks and Discussing on the same with developers, and
Solution Designers for further clarifications.
Co-ordinating with dev, support and E2E team to make live deployment go in a smooth and sucessful
manner.
Preparing Release calendar for Q1/2/3/4 by interacting with Managers and E2E team.
Interacting with concerned Design/Dev Teams regarding the changes that will be implemented and
functionality is being delivered in the release.
Preparing deployment plan and review is conducted with dev/support and Client.
Conduct Dry run/dress rehearsal in test environment and highlight issues if any before going into
live. And also tracking time taken for every activity.
Uploading plan and other artifacts into Sharepoint.
Highlighting Risks observed from the Historical data of previous similar releases and check for the
possibilities of any new risks occurrence.
Ensure and inform priory if any external/other team support availability is required for Sanity or for
other activity.
Get all the required signoffs and approval in place before live deployment.
Chairing review and live deployment calls as well and keep stake holders informed about the
deployment status.
Preparing Backout plan.
Timely Escalations of pending issues for quicker resolution
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Jenitha Persiyal.S ************@*****.***
2) Assignment Name : Integrated Network System & Expres
Client : British Telecom, UK. (www.bt.com)
Duration : Jan‘08 – Mar’09
Role : Application support
Tools : Cobol, JCL, DB2, VSAM, File Aid, SVN and Clarify bridge.
INS is used to view the current utilisation of the network, in terms of circuits and routes, and also allows
planning of future use. INS is one of many systems employed by BT to manage its capacity assignment
processes. It is now the main system by which the Inner and Outer Core networks, plus the Digital Local
Access network are recorded and assigned.
Responsibilities
As a Support member, was involved in the following activities:
Preparation of daily,weekly and monthly report.
Performed role as Configuration manager by managing
Uploading source code in SVN tool and placing all project documents and sign offs for audit purpose.
Provided support of IVVT, by preparing test data and KT to new joinees.
Strong in Clarify Bridge tool, handling incidents, service request and provided resolution within SLA
period. Raising Chage request for live deployments.
Preparing and uploading incident reporting, RCA for P1/2 incidents.
Handling DBA activities.
Experience in developing new code/enhancement of code based on buisness requirements.
Preparing test data, test case execution and capturing test results.
Recorded Test results in Test log document.
Have handled production job failures & taken preventive measures to correct them in future.
As an Application owner of Express application, monitor all the Incidents, Service request and
Change Request that comes via Clarify Bridge.
Responsible for Migration activity for Expres Application. Migrated the application from one server
to another. Played a crucial role starting from requirement gathering till final live implementation.
: CCB-Usage Billing
3) Assignment Name
Client : Amdocs, AT&T
Duration : Jan‘08 – Mar’09
Role : Application support/developer and tester
Tools : Cobol, JCL, DB2, File Aid, Expeditor, Changeman, SPUFI. Trained on
Abend-Aid
ESP is a crucial application which process order request in batch from PBIS and sent online to CESAR/ESP to
SORD. ESP reports on account level changes and disconnects for PBIS, thir d-party billing customers
identified by BSG, and the MARS billing system. ESP is on the critical path for providing notifications to PBIS
for provisioning residence Voice Mail requests initiated in the business office.
Responsibilities
As a Support member, was involved in the following activities:
Preparation of daily,weekly and monthly report.
Performing Abend resolution, solving adhoc client queries and investigations.
Worked on Production DB table changes and providing fix to Live defects.
uploading all artifacts with proper naming convention for audit purpose.
Have automated daily jobs through REXX.
Involved in code analysis and documented the same.
As a developer, was involved in the following activites:
Preparing High level design document and doing review and peer reviews.
Freezing the High level design document and preparing RCA document by matching business
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Jenitha Persiyal.S ************@*****.***
requirement to technical to test case document.
Based on buisness requirement, developing code / enhancement of code and testing.
Preparing test cases, test data and execution.
Finalising code and handover to system and regression test environment.
Monitoring jobs in system and regression environment and solved defects.
Defect logging and tracking in HP-QC.
Solved production job failures, and production Validation after live implementation.
As a Tester, I was involved in the following:
Design and Development of Test Scenarios, Preparation of Test Cases, Test Reports and Reviewing
the Test Cases.
Test Case Execution, Unit testing, System Testing, and Regression testing.
Interface Testing between ESP and various downstream components using JCL and DB2.
Defect Logging, Tracking and Reporting on Quality Center
PERSONAL PROFILE
Name : Jenitha Persiyal
Father’s name : Selvin A.T
Date of Birth : 24/10/1986
Sex : Female
Languages Known : English, Tamil (R/W/S).
Marital Status : Married
Nationality : Indian
Declaration:
The above information’s provided by me are true to the best of my knowledge and belief.
Jenitha Persiyal.S
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