Human Resources Manager
Resume:
R o b e r t J. G i l l o n
York, PA 17403 *************@*****.***
Summary
Regional Human Resource Manager with 24 years of progressive human
resources experience managing all facets of human resources. Successful
management experience with a record of facilitating cultural change at
various levels of the organization. Focused on balancing the requirements
and goals of the organization with the needs of the employees while
maintaining compliance with all applicable laws and regulations.
Successful career leading daily safety initiatives throughout manufacturing
facility. Recognized for leadership, organization, communication, ability
to work well under pressure and manage multiple deadlines.
Professional Experience
Harte Hanks Baltimore, MD
2011 - Present
Production Human Resource Manager
. Lean manufacturing
. 6S
. Training, education, and evaluation
. Recruiting and hiring
Vertis Communications (formerly American Color) York, PA Belcamp, MD
1993 - 2010
Regional Human Resource Manager
1998 - 2010
Managed all facets of human resources in support of manufacturing
facilities in Hanover, PA, Belcamp, MD and York, PA for 500 fulltime
employees. Promoted organizational culture to expand manufacturing
capabilities while reporting to the Sr. Vice President, Operations, Vice
President, Human Resources and three Plant Managers. Responsible for over
1MM Human Resources budget and 3 Human Resources Assistants.
. Effectively led change management efforts with the merger of two
companies, cultures in 2008.
New culture, systems, practices including benefits,
vacation/personal time and salary reductions accepted by
employees with a minimal disruption to productivity and no union
activity. Open, honest, proactive communication, visible
presence on shop floors, listening to employees regarding their
needs, concerns as well as management training.
. Championed union avoidance efforts in a highly unionized area and
industry.
Promoted positive employee relations practices, open
communication and
management training.
. Reduced turnover rate of entry level positions in light of rotating
day/night 12-hour schedule.
Reduced turnover rate in Belcamp from 21% to 8% during fiscal
year 2008.
Developed effective new hire orientation program to embrace and
mentor new hires and trained supervisors to be involved in
the hiring process.
Increased retention rate in York from 33% to 76% during fiscal
year 2008.
Trained supervisors and lead operators to be involved in the
interview/selection process.
. Reduced the average number of Workers Compensation claims from and
average 25/year to 13/year within a five year period 2005 to 2010.
. Reduced attendance issues in York from 10% absentee rate to 4.3% in
2009.
Conducted supervisory training regarding consistent application
of the attendance policy, more timely reporting of absences
and reduced the point system from 9 to 6.
. Responsible for reviewing and auditing the performance evaluation
process.
. Manage department budget, outside sourcing from agencies, employee
recognition, service awards, and employee outings.
. Key point of contact for outside counsel on all employee related
litigation.
. Responsible for all Safety and OSHA compliance.
. Implemented DuPont STOP program.
. Environmental training.
R o b e r t J. G i l l o n
Page Two
Human Resource Manager
1993 - 1998
Managed human resources for manufacturing facility in Belcamp, MD reporting
to the Plant Manager promoting organizational culture to expand
manufacturing capabilities while managing a 250M human resources budget and
one human resources assistant.
. Implemented a continuous work schedule (24/7) for the entire operation
reducing absenteeism and turnover.
. Initiated effective employee relations process, including counseling,
corrective action and conflict resolution.
. Maintain positive employee relations in a non-union environment by
instituting problem solving procedures at all levels of the facility.
. Provide counsel and guidance to all levels of management.
. Responsible for wage and salary development and administration.
. Responsible for legal interaction/compliance/training.
. Trained all employees in TQM and established a continuous improvement
process through employee involvement and process improvement teams and
empowerment.
. Administer all benefit programs.
. Responsible for all Safety and OSHA compliance.
Scott Paper - Landisville, NJ
1992 - 1993
Division Manager, Human Resources
Managed the entire human resources function of the nonwovens division which
consisted of three plants. Key participant in the sale of the nonwovens
division to the Intertech Group in late 1992.
Olin Corporation - Red Lion, PA
1986 - 1992
Supervisor, Human Resources
1987 - 1992
RCA - Scranton, PA
1979 - 1986
Supervisor, Shift Operations
Technical Skills
Proficient use of computer software, including: PeopleSoft, Kronos, Oracle,
Microsoft Excel, Word, and PowerPoint.
Education and Professional development
Bachelor of Science, Sociology -University of Scranton
Total Quality Management
Zenger Miller Frontline Leadership Trainer Certification
Sullivan Graphics Quality Awareness (TQM) Trainer
DDI Trainer Certification
PROFESSIONAL AFFILIATIONS
Society Human Resources Management since 1990
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