Customer Service Medical
Resume:
Cecilia A Brown
***************@*****.***
Objective To work in an environment where my medical skill and customer services
will be needed.
Phlebotomy Internship
Summary of
Qualifications 01/08 - 03/08 Quest Diagnostics Arvada, Colorado
• Perform venipuncture in a Patient Service Center
• Collected all my draws as requested for internship
• Learned all kind of technique to obtain blood draws
Phlebotomist
Experience
Professional 06/08 - 05/10 University of Colorado Hospital, Aurora, Colorado
• Managed a volume blood draws in a Hospital
• Liaison for the department when needed
• Maintained excellent customer service when entering patients
rooms
• Assess the patient prior to blood collection and after the
procedure was done
• Used a great technique to draw successfully from hard sticks
• Follow the order of draw according to protocol and rules of
facility
• Familiar with tube knowledge and needle gauge as well as wing
infusion set
• Properly documented and accurately labeled tubes for testing
• Enter data into their facility’s system
• Perform EKG when assigned pager or upon scheduled
• Maintained a safe environment by following OHSA, FDA, CDC,
CLIA and other governing agency protocols
Education Associate Degree of Occupational Studies of Medical Specialties
03/08 CollegeAmerica Denver, Colorado
Languages Speak and Read Spanish fluently
Accreditations Medical Specialties
• Medical Assisting
• Medical Coding
• Pharmacy Assisting
• Limited Scope X-ray ECG/Monitoring
• Rehabilitation Therapy Assisting
• Laboratory Assisting
• Phlebotomy
• Medical Billing
Certificates National Center for Compentency Testing 06/08
received Certificate of Appreciation from 9HealthFair 04/13
References Sherri Cooper, Instructor
College America
1385 South Colorado Blvd. 5th Floor
Denver, CO. 80222
Ron Quam, Director of Education Alliances
College America
1385 South Colorado Blvd. 5th Floor
Denver, CO. 80222
Stephanie Manley, Director of Volunteer Services
The Medical Center of Aurora Centennial Medical Plaza
1501 South Potomac Street
Aurora, CO. 80012
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