Customer Service Quality Control

Luther F. Butts, Jr

One East Main Street, Apt. #*

Westminster, Maryland 21157

C - 352-***-****

Summary:

Returned to Baltimore from Florida in April of 2009. I have over 25 years of hard work and experiences in operating various types of heavy equipment, including mechanical maintenance and inspection of equipment on a daily bases to meet safety regulations. Ability to meet deadlines and delegate work where needed and still be a team player. I have work experience in various levels of management with different types of companies, which has only sharpened my skills, knowledge and flexibility to be ready for any new challenges.

Experiences:

2010-2013 Severnview Dr. LP 500 E. Pratt St. Suite 200, Balto. MD 21202 (Work Completed)

Building Manager at Albion Apartments – One E. Main St. Westminster, MD 21157

Responsible for building Managing, Security, and Maintenance. (24/7) some knowledge with computers

Review applications, setting up appointments, rent collections, tenant problem solving etc.

Supervised and engaged in a complete remodeling of 14 Apts.. Handle plumbing, electrical, carpentry, painting, construction, concrete work and various landscaping projects.

Work with and schedule subcontractors when needed.

Maintained company vehicle repairs and services.

Certified for Lead Paint Accreditation Requirements- Supervisor, Maintenance and Repainting. (4/18/2012 – 4/19/2013)

2009 – 2010 Advanced Fire Protection Systems - Glen Burnie, MD (Temporary Position)

CDL Driver / Equipment Operator:

Responsible for pick-up and delivery of various materials as required for installation of fire protection systems in the Underground Division. Consisting of stone, underground pipe, fire hydrants, etc.

Transport heavy equipment to site location. Including backhoe, skid steers, compressors, etc.

Assisted ground crew whenever necessary.

2009 – 2009 Penn Line – Scottsdale, Pa. (Temporary Position)

CDL Driver:

Responsible for transporting oversized equipment to various site locations

Oversee and assist ground crew consisting of 4 men.

Maintained safety management and ground control.

2009 – 2009 Giant Food – Baltimore County, Md. (Temporary Position)

Quality Control and Stock Clerk:

Performed Quality Control evaluation and removal of old/outdated stock.

Daily rotation of available stock to promote continuous freshness for customer consumption.

Provide high standard of customer service at point of purchase.

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