DAVID F. BURKE
*** ****** **** **, *** Vista, TX 76093
*****.********@*****.***
SUMMARY OF QUALIFICATIONS
More than 9 years of Insurance sales and service experience. Highly
motivated, organized, decision making skills, responsible individual,
skilled in leading and working within a team to obtain optimal results.
Focused on high standards and teamwork.
PROFESSIONAL EXPERIENCE
Oct, 2011 - Mar, 2013- Health Plan Advisor
Bloom Health, Minneapolis, MN
Responsible for resolving all member-affecting Health insurance issues via
the phone and or email. Assist helping members understand their health
insurance coverage options; Consult members with comparing all available
plan options through various carriers and networks, guiding them through
the selection process in choosing a plan. Resolve and document complex
member claims, HRA, and HSA account issues. Communicate timely resolutions
to positively influence member experience. Broker support, working group
plan, individual and retiree enrollments. File management. Research.
Managed assigned projects, Assist in training projects and special cases.
Feb. 2007 - Aug. 2011 - Inside Sales Executive
Horizon Blue Cross Blue Shield of New Jersey, Newark, NJ
Responsible for selling health insurance products to the individual and
senior market. Consult and educate customers on health insurance products,
such as Medicare supplement, Medicare Part D prescription drug plans,
Medicare Advantage plans, and various non-Medicare under age 65 individual
health insurance plans. Market insurance products over the phone
interviewing prospective clients using field-underwriting skills to ensure
clients meet requirements. Explain advantages and disadvantages of various
health insurance products to promote sale of insurance plans. Provide
account management skills in retention of existing members and assist in
problem solving resolutions while working with support personnel.
Oct. 2005 - Nov. 2006 - Sales Agent
Answer Financial, Encino, CA
Responsible for selling Property and Casualty insurance products in various
states through capable use of the telephone and/or Internet. Educated
customers on explanation of auto and home insurance quotes. Advise
customers on specific carrier guidelines that comply with state; carrier
and sales center regulatory issues. Maintain existing accounts and
retention.
Oct. 2004 - Oct. 2005 - Sales Marketing Specialist/Agent Staff
State Farm Insurance, South Pasadena, CA
Assisted in marketing and selling State Farm products and services. Sold
auto, home, life and specialty insurance products. Cold calling, mail
campaign, and appointment scheduling. Applied a new marketing program to
increase sales. Provided quality service to the customers. Conducted needs-
based sales interviews. Worked assigned projects from the State Farm agent
to help retain existing book of business.
Mar. 2004 - Aug 2004 Sales Agent
American Family Life Assurance Company (AFLAC), Southern California.
Attracted new clients by advertising product by phone calling or in-person
meetings. Serviced new and existing accounts. Cold calling and appointment
scheduling to attract new business.
1996- 2004 various unrelated non- insurance jobs while attending school.
MILITARY
1992-1996 United States Marine Corps, Camp Pendleton, CA
Honorable discharge and various awards for conduct. Management and problem
solving skills.
EDUCATION
Current TX Insurance producer license # 1362605 Life, Health, Property,
Casualty
Licensed in all 50 states for life and Health non-resident license.
2002-2004 Santa Monica College, Santa Monica, CA
1997-1999 University of Texas at El Paso, El Paso, TX
1989-1992 East Brunswick High, East Brunswick, NJ