DAVID F. BURKE

*** ****** **** **, *** Vista, TX 76093

732-***-****/817-***-****

acafql@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

More than 9 years of Insurance sales and service experience. Highly

motivated, organized, decision making skills, responsible individual,

skilled in leading and working within a team to obtain optimal results.

Focused on high standards and teamwork.

PROFESSIONAL EXPERIENCE

Oct, 2011 - Mar, 2013- Health Plan Advisor

Bloom Health, Minneapolis, MN

Responsible for resolving all member-affecting Health insurance issues via

the phone and or email. Assist helping members understand their health

insurance coverage options; Consult members with comparing all available

plan options through various carriers and networks, guiding them through

the selection process in choosing a plan. Resolve and document complex

member claims, HRA, and HSA account issues. Communicate timely resolutions

to positively influence member experience. Broker support, working group

plan, individual and retiree enrollments. File management. Research.

Managed assigned projects, Assist in training projects and special cases.

Feb. 2007 - Aug. 2011 - Inside Sales Executive

Horizon Blue Cross Blue Shield of New Jersey, Newark, NJ

Responsible for selling health insurance products to the individual and

senior market. Consult and educate customers on health insurance products,

such as Medicare supplement, Medicare Part D prescription drug plans,

Medicare Advantage plans, and various non-Medicare under age 65 individual

health insurance plans. Market insurance products over the phone

interviewing prospective clients using field-underwriting skills to ensure

clients meet requirements. Explain advantages and disadvantages of various

health insurance products to promote sale of insurance plans. Provide

account management skills in retention of existing members and assist in

problem solving resolutions while working with support personnel.

Oct. 2005 - Nov. 2006 - Sales Agent

Answer Financial, Encino, CA

Responsible for selling Property and Casualty insurance products in various

states through capable use of the telephone and/or Internet. Educated

customers on explanation of auto and home insurance quotes. Advise

customers on specific carrier guidelines that comply with state; carrier

and sales center regulatory issues. Maintain existing accounts and

retention.

Oct. 2004 - Oct. 2005 - Sales Marketing Specialist/Agent Staff

State Farm Insurance, South Pasadena, CA

Assisted in marketing and selling State Farm products and services. Sold

auto, home, life and specialty insurance products. Cold calling, mail

campaign, and appointment scheduling. Applied a new marketing program to

increase sales. Provided quality service to the customers. Conducted needs-

based sales interviews. Worked assigned projects from the State Farm agent

to help retain existing book of business.

Mar. 2004 - Aug 2004 Sales Agent

American Family Life Assurance Company (AFLAC), Southern California.

Attracted new clients by advertising product by phone calling or in-person

meetings. Serviced new and existing accounts. Cold calling and appointment

scheduling to attract new business.

1996- 2004 various unrelated non- insurance jobs while attending school.

MILITARY

1992-1996 United States Marine Corps, Camp Pendleton, CA

Honorable discharge and various awards for conduct. Management and problem

solving skills.

EDUCATION

Current TX Insurance producer license # 1362605 Life, Health, Property,

Casualty

Licensed in all 50 states for life and Health non-resident license.

2002-2004 Santa Monica College, Santa Monica, CA

1997-1999 University of Texas at El Paso, El Paso, TX

1989-1992 East Brunswick High, East Brunswick, NJ

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