Manager Project
Resume:
K irby – Jay John
Curtis Bay, MD 21226
acafn8@r.postjobfree.com
OBJECTIVE
Seeking a p osition in a Management capacity where I can utilize proven people-oriented skills to develop and
p romote a positive work environment, as well as leverage my experience in the field.
PROFICIENCIES
Microsoft Office Suite (Word, Excel, Access, Outlook, Power point)
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OSHA Law
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Company and Organizational Tax Preparation (Federal & State)
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Macros
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● Contract/project Manager ● Employee Relations/Development ● Microsoft Office Applications
● P&L Management ● Marketing ● Marcos
● HR Training ● Company Developing Training ● Windows 7/XP/98
● Operation/Business Analysis ● Stars Report (safety measure) ● Lawson
● Financial Analysis ● Self Audits of financials and safety of Supply Purchasing
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operation
● Budget Management ● CITRIX
● Proposal Development ● Great Plains
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EXPERIENCE
General Manager
Flight Service and Systems June 2012 – March 2013
A rlington, VA
Lead a supervisory team and front line employees to meet the location and corporation goals.
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Maximized operational performance to adjust changes in conditions as well as changes in staff.
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Developed all functions of account activity with budget constrains in conjunction with the Vice President of
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O perations and other executive staff.
Maintained compliance to all FAA, Homeland Security, and ADA regulations and practices.
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Ensured that staff, as well as myself, displayed a high level of customer service while resolving passenger
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i ssues or providing assistance to disabled and elderly.
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Shift Manager
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Chimes International October 2011 – June 2012
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Washington, DC & Baltimore, MD
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Set, measured and managed performance of my supervisory team to lead the operation into exceeding
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o perational goals.
Built strong partnerships with customers throughout the State.
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Ensured compliances were met to reflect rules and standards of all relevant regulatory agencies and laws.
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Oversaw and managed the day to day operation of employees including overall performance and disciplinary
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a ction
Station & Contract Manager
D elta Global Services June 2002 – October 2009
Baltimore, MD
Responsibilities included overseeing and coordinating the day-to- day station operation to ensure safe,
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r eliable, efficient and effective operational financial performance.
Built partnership with outside customers, recruit new employees to maintain a strong staffing.
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Set, measured and managed performance of self and others to lead the operation into achieving and
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e xceeding operational and financial goals as well as business Analyst.
Ensured compliances were met with rules and standards of all relevant regulatory agencies and applicable
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l aws.
Pitched companies ideas and changes to the employees as well as customers.
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Archived other contracts for the company by marketing company’s achievements, goals and ability to handle
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a v ariety of customers as well as sell the company’s’ product.
Monitored and performed administrative assignments and issue disciplinary actions that may lead up to
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t ermination.
Managed the daily office operations including: Managing administrative employees and managing office
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s upply budget.
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Operations & Assistant Station Manager
Delta Global Services June 2000 – June 2002
Hartford, CT
Oversaw Delta Airlines Ramp, Cabin Services, GSE and Delta Airlines air Cargo operations.
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Ensured the operation stays in compliance with TSA, DOT, USPS and OSHA regulations and compliance
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w ith safety rules and applicable laws.
Coached, counseled and mentored new employees or supervisors as well as handling disciplinary actions.
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Assisted with recruiting new employees while monitoring staffing, scheduling and overtime usage.
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Monitored operational and financial performance of assigned shifts and station, and assist with completion
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o f administrative task.
Managed daily office operations including: Managing administrative employees and managing office supply
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b udget.
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Team Lead Supervisor
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Delta Global Services May 1999 – June 2000
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Philadelphia, PA
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Supervised all aspects of ramp operations and as well as manage the operation when managers are not on
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d uty.
Monitored and enforced safe work habits in accordance with OSHA, TSA, DOT and USPS regulations,
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s tation safety program requirements and all other applicable laws.
Enforced company policies and procedures; assist in administration of payroll, employee discipline and
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s cheduling as well as administrative duties
EDUCATION
American InterContinental University In Progress
BS, Business Administration/Project Management
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Delaware County Community College 2011
Associate of Science, Cum Laude
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CERTIFICATIONS
United Parcel Services – Managing from the Heart Training
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Delta Air Lines Global Service : Management Training (Received College Credits)
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Courses;
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Leadership and Business Administration Management
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Holding effective Meetings
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Reading and Understanding P&L
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OSHA recording and OSHA laws
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Managing your station budget
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Counseling, coaching and performance management
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Marketing company ideas to different companies including employees
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R eferences Available Upon Request
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Contact this candidate