Stephanie A. Herrera
***** **** *** ****, ***** Lakes, FL 33014
Cell: 305-***-****
*******************@*****.***
Job Objective: Seeking a position in the company that rewards loyalty, hard work,
dependability and positive results in the team environment.
Summary of Qualifications:
Bilingual (English/Spanish)
Excellent communication and customer service skills.
Outstanding time management skill.
Great organizing skills.
Relevant Experience:
Beauty Advisor/Customer Service
Customer Service is a must, have the Ability to work under pressure and possess strong
interpersonal and management skills
Comprehensive knowledge of advance beauty products and applying techniques
Perform task like introducing different beauty products to the clients as per their
requirement.
Keep track of the beauty products and restock when required
Customer Service/Technical Support
Sell and promote bundle products and services such as internet lines, Phone lines and
more
Handle complaints and problem solving in the best interest of customer
Exceptionally good at demonstration both verbally, written and great convincing power
Develop and manage new accounts for big establishments and/ or locals.
Administrative Support
Maintain and update filing, inventory, mailing, and database system
Scheduling meetings
Microsoft office and internet explorer
Answered phones and emails in a timely manner to be able to provide exceptional
customer service
Employment History:
Macy’s
Beauty Consultant /Customer Service Aventura, Florida Nov.2009- June.2011
Customer Service Nexlink Doral, Florida June.2008-Dec.2009
Office Assistant Landmor Corporation Miami, Florida Dec 2007-April 2008
EDUCATION
Miramar High School Aug 2006- May 2009