ELWYN-- Life Skills Associate

Lai Han Croovy T*

*** ******** ***.

Linwood, ***61

Home 267-***-****

Cell 215-***-****

********@***.***

Objective

To secure a position with a company where I can utilize my skills and certification as a phlebotomist and use my work experience to provide superior care. Willing to learn and improve wherever needed.

Education

Oberlin College, Business Management, 1985 (Hong Kong)

Certification

• CVAS Phlebotomy (October 2013)

• Administering of medication

• CPR

Skills

• Sales and Management skills

• Speak, read and write fluent English and Chinese (Cantonese and Mandarin)

• Basic Computer Skills

• Administer Insulin, checked vital signs

Work Experience

• Elwyn ( July 2009 to current)

* Schedule medical appointments for patients

* Provide transportation for appointments, outgoings, etc.

* Perform administrative duties, including accepting/delivering accurate messages, filing, etc.

* Supervise, assist, and train patients in self-care and independent living skills, including bathing and all areas of personal hygiene.

* Participate in the development and implement the ISP.

* Assist consumers in food shopping, preparation, serving, cleaning and care of home, laundry, personal hygiene, menu planning and implementation, etc.

* Document consumer progress and other necessary documentation.

• Miss Heather Anderson ( October 2008 to April 2010)

* Home Assistant for client with special needs

* Assist and train to learn life/academic abilities such as cooking, cleaning, shopping, reading, oral and written skill, etc.

• UV3 IZONE Group, (Fashion sunglasses and watches), Location Manager, King of Prussia Mall (2006 August – 2007 August, and Clara Baton NJ Turnpike Travel Plaza 2007-2009 September)

* Handling customer issues as well as cashier, sales analysis and ordering. I also manage work schedule and training responsibilities.

• Groovy Croovy’s (Retail Sunglasses), Owner, Philadelphia International Airport

(2001 to 2006)

* Managing of employees

* Responsible for marketing, arranging displays, interviewing training, payroll, ordering, and scheduling

* Our goal is to provide a great shopping experience for airport customers.

• UV3 IZONE Group, (Fashion sunglasses and watches), Manager, Delaware Memorial Hwy (1999 to 2001)

* Handled customer issues as well as cashier, sales analysis, ordering, scheduling, and training responsibilities.

• Supreme Dental Lab, Owner, NJ ( 1995 to 2001)

* My duties included the accounting, delivery of product, communicating with client, as well as some Lab work.

• Paradise Shop, Senior Sales Associate, Philadelphia International Airport

(1999-2000)

* My responsibilities included sales analysis for 2 stores, re-stocked merchandise, and cashier.

Other Experience

• Volunteer Literacy and Bible Education Work.

(2007-current)

* I devote my personal time to teach other about the bible

• Cerruti 1881 Fine Italian Men’s Wear Associate (Hong Kong 1989 to 1992)

*Provided professional customer service to an international clientele

*Fashion consultant

• Stafinel Italian Clothing, Shop Manager( Hong Kong)

(1988-1989)

* We provided exceptional customer service for the young and high profile client. My duties included sales analysis, payroll, scheduling, displays, training and handling customer issues.

• Swang Shop, (Valentino) Men’s and Women’s Italian wear, Supervisor( Hong Kong 198 to 1988)

* We serviced an international clientele. I assisted other sale associates, handled customer issues, scheduled employees and did sales analysis.

Hobbies

Traveling, cooking, singing, swimming, driving, and reading.

References

Provided upon request

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