Project Manager

Marcia Porter

**** ********* ****, ***********, *** 7T1, 416-***-**** (C); ******.******@*****.***;

linkedin.com/in/portermarcia

PROFILE

• Dedicated Project Manager with demonstrated expertise in leading multidisciplinary teams

through all phases of the project management life cycle

• More than 10 years of progressive project management experience and success in developing

project management processes and tools; developing and directing project integration

management deliverables; and providing project management leadership, coaching and

mentorship to teams

• Results-oriented and a customer-focused approach to problem solving and teambuilding; Superb

time management, relationship building and consensus building skills

EXPERIENCE

Trillium Health Centre - 2001 - 2013

Project Manager:

Strategy Management Office (SMO) - 2010-2013

Business Transformation Office (BTO) - 2008 - 2010

Transforming Healthcare into Integrated Network of Knowledge (THINK) - 2006-2008

• Led and directed projects from inception to launch resulting in the implementation of new and

improved management information systems; redesigned and streamlined processes which

promoted operating efficiencies

• Supported the development of in-house project management knowledge and best practices and

provided knowledge transfer to staff. This enhanced project management expertise and resulted

in consistency and efficiency in the delivery of projects throughout the organization, thereby

saving cost and time as well as improving project outcomes

• Collaborated with cross-functional teams to develop project schedules and plans; Defined project

deliverables, managed project budget, issues and risks and monitored status of tasks which

ensured that expected outcomes are realized on time, on budget and with appropriate quality

• Constantly monitored and reported on progress, problems and solutions to impacted stakeholders

and escalated issues and risks to project sponsor as appropriate resulting in appropriate course

of action being taken to manage issues and mitigate risks

• Engaged and communicated with stakeholders on an ongoing basis and ensured that changing

resources and project requirements are understood and effectively addressed

• Developed strong professional relationships with clients including Vice Presidents, Directors,

Managers, Physicians, vendors as well as front line staff, other health service providers and

agencies; actively fostered and created an inclusive team environment

• Drafted action plans and led meetings with project sponsors, executives, vendors, project team

and other stakeholders to review project status, action items, proposed changes and to arrive at

the most appropriate decisions to move the project forward

• Monitored team progress as it relates to costs, timescales and resources utilization and enforced

deadlines

• Partnered with Decision Support to establish structures for tracking and reporting on

performance measures which facilitated senior leadership team in effective decision making and

strategic planning

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Marcia Porter

• Served as the single point of contact for matters relating to program financial management and

contract management for the THINK program

• Developed analytical tool to allow senior management to understand the impact of the cost of

external consulting resources on individual project budgets

• Audited project deliverables and provided coaching and guidance for improvement to project

teams

• Contributed to the day to day management of the operational functions of the office

Project Consultant:

Transforming Healthcare into Integrated Networks of Knowledge (THINK) – 2005-2006

Project Management Office (PMO) - 2001 – 2005

• Participated in setting up a Program Support Office for the THINK initiative - initiated, developed

and implemented an enhanced project management toolkit in conjunction with the Prime

Contractor/Lead for the Program and established a consistent approach to project delivery

• Participated in establishing the PMO - designed and developed project management

methodology, principles, protocols and supporting tool; project management web portal; and a

project management training program which is still being delivered in-house at Trillium Health

Partners today and has in fact been adopted by another health service provider for its in-house

training

• Coached and mentored project teams in project management best practices as well as supporting

tools including Microsoft Project software coaching and troubleshooting

• Provided strategic support in the prioritization and selection of projects and strategic initiatives as

well as quarterly portfolio reporting

• Provided contract management oversight for the THINK program

• Provided support to the contract negotiation effort required to finalize the contracts for the THINK

initiative which was a multi-million dollar multi-year information technology undertaking

• Provided project/ program status reporting and financial management support,

• Facilitated senior leadership decision making by establishing structures for strategic project

reporting and tracking of performance indicators

EDUCATION

Project Management Professional (PMP) – Project Management Training Institute (PMTI): Oct. 2013

The Professional Series in Project Management - SPM Group Limited: Nov. 2001 to Sept. 2002

Portfolio and Resource Management; Managing Project Procurement; Influence without

Authority; Managing Project Expectations; Motivating Project Teams; Assessing and Managing

Risk; Quality for Project Managers; Project Estimating: Predicting with Precision; Project

Management Tools and Techniques; Today’s Teams

Masters of Sciences, Computer-based Management Information Systems - University of the West

Indies – 1997

Bachelor of Sciences, Management Studies (First Class Honours) – University of the West Indies -

1994

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Marcia Porter

MEMBERSHIPS/AFFILIATIONS

• Member - Project Management Institute (PMI) – September 2001 to present

• Member, PMI Lakeshore, Ontario Chapter

AWARDS AND RECOGNITION

• 2003 Ontario’s Top Training Excellence (OTTER) Award recipient for in-house Project Management

Training Program. This is a recognition by the Canadian Society for Training and Development

(CSTD) for the development of an exceptional and innovative training program

• Trillium recognized by the Project Management Institute (PMI) as a Registered Education Provider

(REP) for in-house Project Management training program.

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