KENNETH R. COTE
*** **** ****** #*-*, Bainbridge Island, Washington 98110
*****@********.** 360-***-**** (C)
EXPERIENCE SUMMARY
** ***** ********** ** *** Systems Programmer. Administered automated operations
utilizing products, such as, OPS/MVS, SA/Zos, Control-O, and Netview. Implemented
Disaster Recovery scripts using Geographical Dispersed Parallel Sysplex (GDPS) /
Extended Remote Copy (XRC), Netview and SA/Zos where recovery systems are up and
running in sixty minutes. Developed automation routines to control system tasks and
message traffic developed in REXX. Performed IBM/OEM product installations,
upgrades, and maintenance through SMP/E. Implemented CA-OPS/MVS System State
Manager Global Application (SSMGA) to move workload to other systems to support
rolling IPLs. Consulted and trained CA-View/CA-Deliver at customer sites.
TECHNICAL PROFILE Mainframe Software
Z/OS, OS/390, CA-DELIVER, CA-JCL CHECK, CA-
VIEW, CA-1, CA-7, CA-11, CA-EASYTRIEVE, CA-
TMSGRW, CA-LIBRARIAN, CA-OPS/MVS, CA-
OPERA, CA-SCHEDULER, CA-SYSVIEW,
CONTROL-O, FDR/ABR, GDPS, IOF, ISPF, ISPF
LOGON PROCEDURES, JCL, MVS, NETVIEW,
PROJCL, QUICKREF, REMEDY CHANGE/PROBLEM
MANAGEMENT, REXX, SYSTEM AUTOMATION
Z/OS, SAVRS, SDSF, SMP/E, TRMS
PC Software: Windows, Microsoft Office (Word, Excel, Powerpoint, and Outlook),
Winzip, Adobe Reader, Windows Messenger, McAfee Security, Iomega backup, Internet
Explorer, Opera, Email, Arcsoft Photo Database
EDUCATION
B.S., Psychology, Radford University
Diploma, Operations, Computer Learning Center
SEASONAL HISTORY
Signal Mountain Lodge/ Forever Resorts Apr 13 to Oct 13
Sales Associate – Assist customers/guests in any way including sales purchases,
location of merchandise, giving directions for recommended attractions/activities. Other duties
consists of stocking and pricing, keeping store neat and clean.
Yellowstone General Stores/Delaware North Companies May 12 to Jun
12
Sales Associate - Operated POS cash register (RetailPro), accurate cash handling and
processing credit cards for customer purchases. Always count change to customers to
ensure bank balanced. Kept store clean and well straightened.
Signal Mountain Lodge/ Forever Resorts Apr 11 to Oct 11
Sales Associate
Yellowstone General Stores/Delaware North Companies Apr 10 to Oct 10
Sales Associate – Operated cash register utilizing Retail Pro, assisted customers
using corporate Guest Path guidelines (One customer at a time to ensure the
customer has the best vacation experience).
IT Assistant – Performed installations of cash registers (PC and all peripherals
utilizing Retail Pro) prior to store opening. Troubleshooted problems for quick
resolution.
PROFESSIONAL HISTORY
Senior Technical Specialist - Automation
Washington Mutual Bank Oct 00 to Nov09
Installed and maintained GDPS, SA/Zos, and Netview in the GDPS system data
mover environments used for automated Disaster Recovery. Provided daily
support for OPS/MVS that includes development of CICS and DB2
startup/shutdown interfacing with CA-Scheduler. Developed automated
operations, such as, IPL, Shutdown, and message workload activity in a multi-
Lpar environment.
Independent Contractor Sep 98 – Sep 00
Computer Task Group
State of North Carolina
Provided OPS/MVS support and SAMS DISK reporting.
Darwin Partners
LTV Steel
Performed SAMS DISK reporting using REXX.
CDI Information Services
First USA Bank
Conducted vendor product installations, upgrades and customizations for year 2000 compliance.
Assisted client with acclamation from VSE to MVS environment.
Senior Systems Analyst
Soza & Company Sep 96 – Sep 98
Implemented Console Automation Systems, such as, CA-OPS/MVS and Control-O and performed
conversions from CA-Opera to Control-O that interface with the Control products.
Systems Programmer
Computer Associates Oct 95 - Sep 96
Conducted CA-Deliver and CA-View client training and consulting incorporating report
distribution definitions to database administration, including reorganizations, initialization
parameters, backup procedures, migration of reports to optical disk/tape, and migration of
databases from other data centers and Lpars.
Systems Programmer II
ANSTEC, Inc Aug 93 - Oct 95
Performed system tuning via JES2 initialization parameters. Conducted product installations, upgrades,
and maintenance via SMP/E. CA-View/Deliver administrator.
MCI Telecommunications – Systems Analyst Mar92 – Aug93
US SPRINT – Analyst Programmer Jul90 – Mar92
Peoples Drug Stores – Operations Support Analyst Nov87 – Jul90
SALLIE MAE – Computer Operator Apr84 – Nov87
Consultants and Designers – Computer Operator Nov82 – Apr84
REFERENCES Available upon request.