Sales Customer Service

Schaumburg, IL *****

Phone 847-***-**** . E-mail acaf2r@r.postjobfree.com

Edwin Jacobs

Profile

Driven, trustworthy and motivated Vice President of Operations with

over 20+ years of impressive success with land and air

transportation. Exceptional analytic, problem-solving and

interpersonal skills. Seeking a position in logistics management

offering challenging growth opportunities in a fast-paced

professional environment. Passionate, charismatic and dedicated

professional who excels in delivering high-impact presentations to

Executives across the industry. Excellent negotiation and closing

abilities. Effectively combines strategic planning and decision

making to consistently contribute to bottom line objectives.

Competencies

Continuous Process Improvement

Excellent Time Management

Over-the-road Transportation

Contract Carrier Procurement

Small Parcels

Microsoft Office

Process Improvement

Business & Strategic Planning

Deadline Driven

Expense Allocations

Developing Internal/External Relationships

Adept in Change Management

Operating Expense Reduction & Budgeting

TSA Coordinator

Superior Negotiation Skills

Work experience

Sunrise Transfer, Inc.

10/2001-Present

Vice President of Operations / Sales

Prioritized order security, accuracy and on-time pickup and

delivery.

Coach and manage 50 employees and assist with quarterly performance

reviews.

Managed shipment schedules to maximize productivity and cut costs.

Develop challenging cross-functional goals that support the

organizational goals and strategies.

Identify new business opportunities by marketing and cold calling

old customers and new prospects.

Set priorities for account base by continuous contact with existing

business.

Serve in a consultative role to assist customer in identifying and

implementing improvement opportunities.

Maintain a high level of visibility at designated strategic accounts

to build strong, value-based relationships with key decision makers.

Developed operational functions essential for increasing firm's

productivity such as product promotion and placement.

Increase sales 25% 3 year straight by developing and maintaining

sales opportunities and building a strong pipeline of client

accounts, by marketing new, existing and past customers. $10 million

dollar in sales each year.

Created an annual budget and developed a comprehensive plan to

accomplish company objectives while staying within budget.

Manage transportation, labor and maintenance costs.

Created a new approach to the consolidation of 2 warehouse

locations, which reduced working capital and operating expenses

while improving customer service.

American River International

6/1998-10/2001

Operations Manager

Directed a non-asset based, 3PL Company.

Determined the most cost-effective procedures and routes for

shipments.

Communicated with dispatchers, warehouse and customers regarding

shipments.

Ensured the daily delivery of products to customers within quality

and cost guidelines.

By continuously reviewing existing customer business plans, being

competitive with new customer business, and reducing debt, I was

able to assist the company from potential dissolution during post

9-11 industry wide downturn, and strengthened client acquisition

efforts.

Managed 50+ employees and 4 offices in the U.S.

E-mailed suppliers, carriers and customers with shipping updates.

Cultivated a positive rapport with fellow employees to boost company

morale and promote employee retention.

Lupprians Cargo Express

7/1994-6/1998

Operations Manager

Directed a non-asset based, Third Party Freight Forwarding

International Company.

Ensured the daily delivery of products to customers within quality

and cost guidelines.

Managed International documents for Import/Export.

Managed and coached 6 employees and assisted with quarterly

performance reviews.

Managed shipment schedules to maximize productivity and cut costs.

Wrote reports and gave oral presentations to keep employees

up-to-date on company goals and achievements.

Responsible for implementing Freight Forwarding software to organize

the set-up and usage of International shipments and accounting

software.

Conceived and innovative sales strategy that increased annual

company revenue by 36%

CERTIFICATIONS

OSHA 30-hOUR

Education

Roosevelt University, Schaumburg, IL

Bachelor of Business

William Rainey Harper College, Palatine, IL

Associate of Science

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