Project Quality

Viji Raghavan

**-** ********* *******, **** ( Cambridge, MA 02109 ( P: 732-***-**** (

********@*****.***

Re:Project Coordinator

Dear Hiring Professional:

I have over 20 years of experience in project coordination, assisting the

Quality Improvement area of healthcare organizations since 1995. Listed

below please see some of the highlights.

* Quality and Compliance: Reduced recurring audit expense; recommended a

process re-vamp for collecting data on the rotated measures. Well

versed in advising internal teams, analyzing and measuring

organizational processes, and delivering feedback and measurement

reports. Hands-on knowledge of arranging surveys, assisting with

audits, and providing a written summary of the survey/review and

partnering with network providers on improvement opportunities where

deficiencies are identified.

* Project Leadership: highly skilled in scheduling, leading and

facilitating large-scale continuous improvement events aligned with

business objectives. Broad experience educating colleagues on the

interpretation of HEDIS measures and implementation of industry best

practices. In fact, I have been chosen to speak at numerous

conferences, one of which I won a prize for my delivery of Best

Practice on Childhood Immunization at the HEDIS auditor's convention.

* Awards/Honors:

o Best and Innovative Suggestion Award, 1999 by Horizon Mercy,

Ewing, NJ

o Excellence Award for Service, Prime Computer MA

o Employee of the month for June 1998, nominated by the Vice

President, MIS at HIP/NJ

o Nominated by MaryAnn Hariton for Best Award August, 2007

o Achievement Award in Typing, Hickox School, Boston, MA

I have been recognized by others as creative, inspiring, empowering, and

forward-thinking. Always striving to develop new ideas, capture fresh

opportunities, and build flexible organizations that are able to respond

quickly to constantly changing market demands and economic conditions. My

approach to business is hands-on and decisive, yet flexible. Further, my

colleagues know that I value and reward creative thinking, initiative,

teamwork, performance, and commitment to the overall success of our

organization.

I would welcome the opportunity for an interview.

Sincerely,

Viji Raghavan

Contact this candidate