Sales Customer Service
Resume:
Michele Tuttle
**** ******** ***. *******, **. 24055
***************@*******.***
To improve quality within the institution for which I work and the community in which I live by using the leadership,
technical and communication skills I have developed over the last twenty one years. I will continuously strive to
Objective
improve upon those skills and seek new educational opportunities.
Excellent work ethic with drive to complete work using policy and procedures according to Company
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Skills
regulations.
Adapts quickly to changes and enjoys new challenges.
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Familiar with Excel, Word, Outlook Express and Internet Posting.
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Automotive maintenance and small repairs.
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Automotive sales.
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Inventory, Cost Reports, Budget Reports and DMV paperwork.
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Food Service
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Warehouse and Stocking
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Tuttle
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Education
Fieldale Collinsville High School
Advance Diploma 1986
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Greeted guests and requested order immediately upon arrival.
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Hardee’s of Collinsville Took orders
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Crew Member
and enter them
Experience
into the point of
sales terminal
6/1984 6/1986
accurately.
Suggested sell and answer menu questions.
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Collected money and provide accurate change.
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Assembled orders, including condiments and other service items needed or requested. Ensure that guests
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receive only quality products.
Thanked guests and invite them to return.
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Served guests within designated service time.
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Kept sales area clean, organized and stocked.
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2
Tuttle
Cleaned and stocked beverage bar.
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Cleaned dining room tables and seating.
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Cleaned and stocked restrooms.
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Swept and mopped dining room and restroom floors frequently. Cleaned up spills immediately.
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Assisted other sales representatives as needed.
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Maintained a cooperative, harmonious working relationship with management and fellow team members.
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Ensured personal appearance meets company standard and displayed professionalism at all times.
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Recognized and adhered to all sanitation, safety, and security policies and procedures to ensure a safe
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environment.
Performed other tasks as directed by management and at all times represented Company as a professional
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in every aspect of performance.
Bassett Walker
Order Puller
6/1986 4 1990
Filled customer orders and delivered them to the shipping belt or dock in a manner that met company
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standards for safety, security, and productivity. The Order Filler is responsible for the completeness and
correctness of all orders filled.
Efficiently picked customer orders for shipment and carried or transported orders to shipping locations or
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belts.
Repacked and labeled any orders that required such handling when necessary. Reported quality variances.
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Ensured outbound shipments were accurate and free of damage.
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3
Tuttle
Operated transport equipment in performance of order filling duties when required.
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Ensured inventoried items were pulled in such a manner that kept products organized, neat and free of
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damage. Ensured no more than one partial carton was opened at any time.
Maintained a clean, neat and orderly warehouse. Conducted operations in a manner that promoted safety.
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Complied with Company safety training methods and OSHA / MSDS Standards.
Performed other related duties as assigned.
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Tuttle Motor Company
Sales/Maintenance/Custodial
6/1990 – 5/2013
General automotive maintenance and service.
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Sales and customer service.
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Inventory, Cost and Budget reports.
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Maintained interpersonal customer and coworker relationships.
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Paperwork for DMV.
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Studied characteristics, capabilities, and features; comparing and contrasting models.
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Developed buyers by maintaining rapport with previous customers; suggesting trade ins; met prospects at
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community activities; greeting drop ins; responded to inquiries; Promoted sales through internet.
Demonstrated automobiles by explaining characteristics, capabilities, and features and explaining
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warranties.
Closed sales by negotiating price; completing sales or purchase contracts; explaining and delivered
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automobiles.
Updated job knowledge by participating in educational opportunities; reading professional publications.
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Enhanced dealer reputation by accepting ownership for accomplishing new and different requests; explored
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opportunities to add value to job accomplishments.
Maintained property and car lot by using various pieces of equipment including weed eaters, lawn mowers
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4
Tuttle
(standard and zero turn), farm truck, and hand tools.
5
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