Customer Service Administrative Assistant

VEATRICE SCOTT

*** *********** ****

Apex NC. ***23

Phone: 510-***-**** ● **************@*****.***

Dedicated Master’s in Business Degree holder eager to contribute talents toward supporting a dynamic

organization in achieving goals and objectives.

PROFILE

• Highly skilled in performing broad-scope legal research, interpreting and drafting complex legal

documents, supporting litigation activities, and handling firm’s administrative functions.

• Reputation for solid problem solving abilities and innovative thinking skills.

• Appreciated for unparalleled integrity and commitment to maintaining confidentiality.

• Excel in logically and effectively analyzing statutes, case law and factual data.

• Well-versed in a wide variety of legal codes, court procedures, and precedents.

• Display a collaborative work approach, adaptability, initiative and project management abilities.

• Proven ability to process a high volume of work without sacrificing quality, and continuously seek out

new approaches to streamline and expedite complex administrative processes.

• General knowledge of broad based substantive legal matters such as contracts, intellectual property,

and litigation.

• Flexible and able to relocate.

PROFESSIONAL EXPERIENCE

Law offices of Brook Meakins, Oakland, CA, 2011 to 2012

Paralegal

• Assisted in legal documentation and various other range of legal administration works, such as record

management.

• Liaison between the attorney and the clients and external parties with similar interests.

• Performed all legal research.

• Involved in different aspects of litigation support such as lawsuit research, evidence management,

factual analysis, and records management.

Volunteer Legal Service Corporation (VLSC), 2010 to 2013

Paralegal

• Provide pro bono legal assistance to low-income population in Alameda County on behalf of non-profit

organization.

• Attend Family Court, accurately prepare courtroom minutes, and complete extensive and wide range

of forms pertaining to child support, custody and visitation, and paternity.

• Assist in ADR disputes.

Law offices of Bianca R. Ennix, Oakland, CA, 2008 to 2009

Paralegal

• Proficiently performed legal support functions encompassing client correspondence, demand letters,

demand packages, preparation of pleadings and summarizing depositions, contract negotiating, filing

documents with court, and communication with insurance companies, adjuster and opposing counsel.

Continued …

• Closely reviewed documents such as medical records, contributed to litigation and trial preparation,

and assisted in negotiating demand settlements, case strategy and responded to discovery.

• Performed full spectrum of administrative functions including maintaining calendar of active cases and

hearing dates, scheduling appointments, and participating in intake interviews.

Veatrice Scott – Page 2 of 2

Professional Experience continued …

Heather M.D. Green Family Law, Pleasanton, CA, 2008 - 2010

Paralegal

• Handled the responsibility of receiving incoming calls and distributing incoming faxes.

• Supported solo Attorney by expeditiously preparing legal documents such as complaints, motions,

orders, answers, e-filings, pleadings and subpoenas.

• Composed correspondence, received visitors, maintained calendar, processed client billing, and

demonstrated excellence in case/file management.

• Provided critical trial support while seamlessly communicating with client, other counsel, and court

personnel.

• Filed legal documents pursuant to the attorney’s instructions.

Oakland City Attorney's Office, Oakland, CA, 2006 to 2008

Paralegal

• Applied sharp organizational skills toward conducting legal research, collaboratively maintaining

calendar of assigned cases, and facilitating cooperative efforts among departmental personnel, court

systems, law enforcement personnel and other governmental agencies.

• Actively contributed to preparing motions, answers, interrogatories, and pleadings.

• Drafted discovery, depositions, and client correspondence and assisted with preparing trial notebooks

and exhibit listings.

• Organized, analyzed and tracked documents produced in discovery, including maintenance of

production logs and indexing of certain documents. Organized trial exhibits, coordinating and

organizing trial settings.

• Assisted with investigation on potential cases.

• Organized and prepared charts, and graphs for use in court.

• Performed cite-checking, blue booking and proofreading of legal memoranda’s.

● ● ●

Prior background includes role as Customer Service Representative and Administrative Assistant,

Adecco Staffing, Pleasanton, CA, 2003 to 2005.

EDUCATION

Master of Science, Business

Full Sail University, Winter Park, FL, September 2011

Overall GPA: 3.8

Bachelor Of Arts In Law – ABA

Saint Mary's College Of California, Moraga, CA, 2009

Paralegal Certificate – ABA

Saint Mary's College of California, Moraga, CA, 2006

Associate in Applied Science, Business Software Application

Continued …

Heald College, Hayward, CA, 2004

COMPUTER SKILLS

Microsoft Office Suite (Excel, Word, Outlook, PowerPoint); Selectica, Lexis Nexus; West Law; typing 65 WPM ;

Abacus Law; Adobe Acrobat; CEB Smart Laser; Eudora; Quick books, Electronic Discovery; Concordance.

Continued …

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