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Customer Service Data Entry

Location:
Hartford, CT
Salary:
38k
Posted:
October 23, 2013

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Resume:

Tracee Levine

*******@*******.***

860-***-****

SUMMARY OF QUALIFICATIONS

Demonstrates capacity to provide comprehensive support for executive-level staff, accurately

completed research reporting, information management and marketing-support activities within

demanding time frames

Adept at developing and maintaining administrative processes that reduce redundancy; improve

accuracy and efficiency and achieve organizational objectives.

Ability to identify goals and priorities and resolve issues in initial stages, advanced knowledge of

MS Office products and several notable Internet based applications

EXPERIENCE:

Fischer Technology, Inc. Windsor, CT 2006- Current

Service Administrator:

Perform invoicing, data entry, filing for repair department and issue sales quotations

Receive phone and email request, inquiries from customers and price quotations

Maintain quarterly compliance reports for NRC (Nuclear Regulatory Commission)

Answer questions regarding product line, prices, delivery time, warranty periods and creation of

credit/financial arrangements

Lesro Industries Bloomfield, CT 2004- 2006

Billing Coordinator/Assistant:

Processed invoices, freight shipments, data entry, shipping and returns, set up bills of lading

Exchanged electronic documents with trading partners (SPS Commerce and Info access), Customer service

and Internet billing.

Issued credits, enter payables and AR/AP- process returns.

Tracked and documented freight shipments

Trinity College Hartford, CT 2003- 2004

Assistant to Registrar:

Produced undergraduate transcripts and verify student enrollment

Performed office duties- phones, data entry, faxing and filing

Assisted with various student reports for faculty and investigation agencies

Capabilities & Technical Skills:

SAP Business One Microsoft Excel, MS Word, & MS Outlook, Goldmine (company client database system),

Prolog (project management software), Adobe Acrobat, People Soft (transcript database), Platinum Software,

Service Pro & Macola Version 7.0.

Education:

08/2010-05/2013 Baypath College Longmeadow MA- Bachelors of Science in Business Management/Human

Resource (Cum Laude)

2001- 2009 Capital Community College Hartford, CT- Associates of Science in Management



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