Customer Service Representative
Resume:
SONY ANILUS
Phone: 678-***-****
LAUDERDALE LAKES, FL 33319
****.******@*****.***
Summary
Client-focused Customer Service & Sales Representative with 8+
years of providing solutions to customers.
Customer Service Representative - Client Relations - Data EntryHighly
enthusiastic customer service representative with 4+ years client
interface experience. 2 years Supervisor & Team Lead experience
Highlights
•Organizational skills
•Conflict resolution
•Strategic thinker
•Listening skills
•Microsoft applications skills
•Excellent communication skills
•Multi-line phone usage
•Telecommunication skills
•Interpersonal skills
Accomplishments
Customer Relations:
•• Earned highest marks for customer satisfaction, company-wide.
Customer Service
•• Consistently received positive feedback from guests and
created repeat business by developing long-term relationships with customers.
•• Handled guest complaints, maintaining a positive dining
experience for all rest
Experience
EDUCATION ONLINE SERVICES
MAY 21,2012 TO MARCH 25,2013
3303 WEST COMMERCIAL BLVD
LAUDERDALE LAKES FL 33319
EDUCATION ADVISOR
COLLECTING AND SENDING INFORMATION TO DIFFERENT
COLLEGES AND UNIVERSITIES FOR POTENTIAL STUDENTS
INTERESTED IN FURTHERING THEIR EDUCATION.
MODERN AD
August 2010 to December 2010
EDUCATION ADVISOR
DEERFIELD BEACH, FL
COLLECTING AND SENDING INFORMATION TO DIFFERENT
COLLEGES AND UNIVERSITIES FOR POTENTIAL STUDENTS
INTERESTED IN FURTHERING THEIR EDUCATION.
INTERACTIVE TECHNOLOGIES RESPONSE
July 2007 to March 2010
TMOBILE SALES AGENT
LAUDERDALE LAKES, FL
RIGHT FITTING PHONE PLANS AND SETTING UP NEW SERVICE
FOR CUSTOMERS UPON QUALIFICATIONS.Also Earned
management trust by serving as key holder, responsibly opening and
closing store.
AMERICAL GROUP
December 2005 to November 2006
TELESALES REPRESENTATIVE
OAKLAND PARK, FL
WORK AS A REPRESENTATIVE FOR THE CHASE BANK FRAUD
PROGRAM.Provided customer service for an average of 80 calls per
day, answering customer inquiries, solving problems, and providing
new product information.
Education
SANTA FE COLLEGE
VARIOUS
GAINESVILLE, FL, USA
Coursework includes: Speech and Communication, Sociology and Psychology
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