MA, BA (Hons) Bhavin Pankhania
(Chartered Institute of Personnel and Development)
Personal Details
Location: London, UK E-mail:
*************@*******.***
Tel: 078*-***-****
Employment Details
Career Break - Travelling South East Asia and Australia
January 2013 - October 2013
Capgemini Group - Sogeti UK Ltd (Professional Services)
November 2011 - December 2012
Human Resources
Responsibilities
Recruitment
. HR Interviews for potential candidates for both Graduate
Recruitment Intake and Administrators.
. Interviewing including competency based questions, probing and
selection of potential intake.
. Handling the full on boarding process for all new employees.
. Maintaining up to date VISA records for staff as well as updating
management on extensions.
Employee Relations
. Initial disciplinary investigations as well as providing support
to management pre investigation meetings.
. Providing sound generalist advice to employees throughout the
organisation including maternity/ paternity procedures, absence
management, probation reviews and performance improvement plans.
. Assisting in the development and implementation of HR policies and
procedures, for both Sogeti and TUPE transfer.
. Off boarding of staff (including exit letters, informing corporate
services and carrying out exit meetings) and correlating
information from employees for management.
. Minute taking during employee terminations by management.
. Sound understanding of employee legislation, with ER issues.
Employee Engagement
. Creating monthly newsletters to inform Sogeti employees of monthly
activities, employee life cycles, sector updates and CEO Updates.
. Correlation of employee data for corporate Capgemini to create
annual employee surveys.
. Analyses of monthly exits and presenting this to management team
in order to enhance employee attrition rate.
. Providing advice to Sogeti employees which are in line with
company objectives.
Payroll
. Adjusting payroll with yearly and ad hoc pay rises, including
liaison with finance.
. Liaison with external payroll team to ensure smooth transition of
salary.
. Sending out monthly reports to Edenred (Benefits Administrators)
with changes to be added after payroll cut off.
Performance Management
Assisting and coaching management and employees for annual appraisal
process.
Analysis of annual performance of staff for both Sogeti UK and
Capgemini corporate.
Communication of annual pay reviews and promotions of staff.
Administration
. Supporting a small HR team to a remit off approximately 350 staff
nationally.
. Dealing with HR Queries coming from senior management to
employees.
. Maintaining a sophisticated HR Database (Breathe HR) with updates
on absences, performance appraisals and employee patterns.
. Working on Navision to handling weekly attendance by staff.
. Extensive use of MS Office (including Word, Excel and Outlook), to
produce letters and mail merges and payroll records.
Achievements
. Successful analysis of employee data to management.
. Changing the off boarding process to gain more productive
information from former employees to reduce attrition rate.
. Changing the Payroll process in order to have maximum efficiency.
. Liaising with Centre of Excellence (COE) team to improve current
HR processes and minimise HR labour and make fuller use of
systems.
. Currently acting as an Employee Representative for Auto Enrolment
into Pensions as required by new Government legislation.
. During a change where we had a new Benefits administrator,
assisted transfer of knowledge and eliminate errors before going
live to Sogeti UK.
Thales Group (Transportation Systems Domain) (Engineering)
December 2010 - October 2011
HR Coordinator - Temporary Contract
Responsibilities
. Supporting two business entities (including Generalists, Officers
and Business Partners) within DTS domain.
. Providing HR support to clientele (approximately 1300 staff
including employees and managers) located nationally.
. Systems (Lotus Notes, Citrix - PS Enterprise) including for day-
to-day activities including analysing contracts,
and pay records.
. Main point of communication between local HR and Shared Services
located externally, which control all
transactional activity and payroll.
. Assisting grievance investigations by, setting up meetings,
minute taking, typing up minutes for investigation
managers and providing support in terms of understanding behind
the grievance.
. Administration in SAP HR Module: HR100 - HR overview, HR300 -
Organizational Management and Reporting
and HR400 - Time Administrator.
. Extensive use MS Office (including Word and Excel) to do tasks as
such as V Look up and mail merge.
. Leaver process including handling paper work and sending out exit
forms to leavers as well as carrying out exit
interviews.
. Assisting the resourcing team, by providing job descriptions and
occasionally first stage interviews
with potential candidates.
. Managing multiple stakeholders from director level to
subordinates.
. Payroll administration including monthly checks upon payroll
reports (including starters, leavers and ad hoc
inputs) and producing audit reports.
. Advising employees and managers on Thales benefits including eye
care, child care vouchers and
leaver.
. Handling general HR queries including absence, check lists, forms
and procedures.
. Carrying out first line consultations and advising staff on
policies and practise (including professional education,
maternity leave).
. Setting up meetings with Occupational Health for employees.
. General administration including scanning, filling and organising
meetings.
Achievements
. Updated HR Induction presentation and starter packs for new
staff, both permanent and contractors.
. Successfully changing the payroll procedure between the two
business entities and payroll-shared services.
. Acted as a HR Representative to carry out consultation meetings
with management and staff whilst change in organisation.
Central Office of Information (COI) (Central Government)
November 2009 - November 2010
HR Administrator - Internal Secondment
(Redundant)
Responsibilities
. Managing the recruitment for my remit, including receiving
information from the department, producing job advertisements,
handling CV's, coordinating and participating in interviews and
sifting packs.
. Snowdrop system used for updating personnel records,
recruitment, PDA's, inputting staff absence, checking security
clearances and making sure all information is constantly
accurate.
. Processing starters and leavers which include producing and
sending off letters (including permanent, fixed term and fee-
paid contracts), carrying out reference checks and handling
security checks (SC and Scottish Disclosure) and also probation
periods.
. Managing HR Queries for COI staff, such as policies and holiday
entitlement.
. Handling staff absences, for HR Department as well as other
departments.
. Liaising with pay roll staff to handle promotions, and pay
records.
. Keeping up to date performance reviews from my remit and
sending out performance outcomes to payroll to update yearly
salary increases.
. Managing multiple stakeholders on all levels from administrator
to management.
. General Administrative duties including filing, scanning,
printing out letters and emails.
Achievements
. Successful implementation of setting up welcome meetings as
well as follow up meetings.
. Coordinating workshops for staff during redundancy process,
this included CV Workshops and Group Sessions.
Central Office of Information (COI) - (GovGap)
August 2008 - October 2009
Business Support Coordinator
Responsibilities
. General ad hoc Administration duties, including answering the phone,
opening and passing mail, shredding documents and filling (this
must be done on a ongoing bases for the rest of the department to
access information.
. Creating contracts for placements and provisions, as well as making
sure that they are sent on time and amended if need be.
. Liaising with finance team, including accounts payable/ receivable,
credit control and pay roll as well as the GovGap team including
Consultants, Managers and Resourcing Coordinator.
. Liaising with candidates, to coordinate registration meetings with
GovGap.
. Liaising with clients In terms of chasing up information including
purchase order numbers and signed cost estimates.
. Working through procedures, and producing my own spreadsheets, which
include monthly client invoices, my queries and candidate information.
Achievements
. Setting up new spread sheets and processes to maintain efficiency
throughout the back office of GovGap.
. Financial Administration including producing Invoices, Cost Estimates,
Credit Notes, Supplier Payments, new supplier forms.
Education
MA Personnel and Development/ CIPD
2009 - 2011
University of Westminster, London
Business Studies BA (Hons) 2:2
2004 - 2007
De Montfort University, Leicester
References
Available upon Request