Customer Service Medical Billing
Resume:
MORGAN COUPLAND
*** *. *** **. ** Porte, TX
**************@*******.***
Experience-
Paul U. Lee Funeral Home "Office Manager" July, 2011 to present
-Answering multi-line telephones and connecting calls to appropriate
person.
-Entering clients into TER and into Mortware.
-Accounts receivable.
-Preparing and mailing statements for open accounts.
-Insurance verification
-Filing insurance and following up.
-Maintaining client files.
-Use of computer, Xerox, fax, scanner, typewriter, and other office
equipment.
-Organizing meetings and appointments.
Payless ShoeSource "Customer Service" September 2008
to July 2009
-Customer service with a smile.
-Counting register for opening and closing.
-Maintaining a clean atmosphere.
-Recovery and inventory.
Cate Pharmacy "Pharmacy Technician" September 2005 to
March 2007
-Filled medications
-Checked in medications and store supplies from manufacturer.
-Use of fax, Xerox, computer, register, and other office equipment.
-Maintained Medicare and Medicaid files.
-Billing for diabetic patients.
-Customer service.
Education/Skills-
Texas School of Business "Medical Office Specialist" September 2008 to
June 2009
-Medical Transcription
-Medical billing and coding
-Insurance verification
-Office management
-79 WPM
-Phone Etiquette
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