Manager Management
Resume:
Jessica Marie Nicholson
Elizabethtown, KY. 42701
270-***-**** Cell
******************@*******.***
SUMMARY
Versatile, competent & reliable administrative professional with 10+ years of experience in
supporting executives and staff in all functions within the office setting. Ability to develop and
maintain comprehensive administrative processes that improve the efficiency of day-to-day
operations. Three years of experience in Human Resource Management, including, organizing
and updating files & records, setting up meetings and interviewing schedule, employee training
and orientation services, budgeting and handling discrete information related to employee
relations. Knowledge of computer operations including all Microsoft Office, Outlook and the
ability to research via the internet.
PROFESSIONAL EXPERIENCE:
Wolverine/Akima, LLC Company October 2011 - Present
January 2011 – September 2011
The Logistics Company
(Same company, different contract)
Ft. Knox, KY.
Wolverine Services, LLC, received the competitively awarded $40M contract to provide planning,
programming, administration, management, and execution for installation transportation services, base
supply service, and materiel maintenance services at historic U.S. Army Garrison Fort Knox, Kentucky.
General Clerk III
Personal Property (movement) & Transportation Motor Pool (vehicle dispatch and maintenance)
Responsible for maintaining multiple logs of reference
o Analyzes cost for all Maintenance
Weekly and monthly reports as assigned
o General Service Administration Bill-Back Reports
o Maintenance Reports
Maintains files, verifies the accuracy of information, reviews material for completeness,
and explains regulatory and procedural requirements
o Verifying Entitlements
o Verifying Appropriate Funding
Quality Assurance
Correspondence distribution
Receive and answer routine questions in reference to transportation; as well as directing
parties to appropriate sources
Provide administrative and technical military personnel support
Army Records Information Management System (ARIMS) - Action Officer
1
August 2006 – January 2011
Treasure Chest Childcare
Elizabethtown, KY.
Office Manager - Human Resources Manager
Maintains files, verifies the accuracy of information, reviews material for completeness,
and explains regulatory and procedural requirements
o Identify inconsistencies in records and initiate action needed to insure all data is
correct and accurate
Maintained highest levels of security and confidentiality in reference to staff and all
children in care
Scheduled calendar and appointments based on knowledge of current workload
Provides advice and guidance to other personnel in areas of expertise
Interviewed prospective employee’s to determine program eligibility
o Conduct criminal background check from the Kentucky State Police and an
abuse registry check through the Department for Community Based Services
Advised management on recruitment strategies
Coordinated training needs
Correspondence distribution
Analyze quality measurement and quality program support
Adhered to all safety assurance policies, procedures
Skilled in gathering, assembling, and analyzing source of factual information, such as
that found in accounting reports, payroll records, work reports, or inventory and supply
data
o Submit appropriate documents to request payment for services rendered
o Monitor, track and report on budget obligations and expenditures.
o Verifies, enters, and adjusts budgetary data in a variety of forms, schedules, and
reports.
o Established, maintained reviews, determined processes and closed payroll
accounts for all employees.
o Reviews, edits and ensures accuracy of reports prior to release to management
officials.
o Maintains an accurate record of incoming and outgoing funds.
o Provides advice and assistance on budgeting related information.
Analyzes funding shortfalls and develops recommended programming
changes/modifications to be presented to management.
2
January2003 – August 2006
PCA International
Leavenworth, KS/Kansas City, MO/Elizabethtown, KY
PCA International, Inc. operates photography studios in roughly 2,500 retail stores.
Store Manager/Photographer
Responsible for weekly scheduling of employee’s
Entering payroll into system properly
Daily processing of payments from customer’s into billing system as well as processing
any refunds necessary
Maintains an accurate record of incoming and outgoing funds.
Weekly inventory to determine ordering needs
Suggestive sales in order to maximize store profits
Worked in a studio setting using a variety of lighting, backgrounds and props
Delegation of responsibilities to employees to meet company expectations
EDUCATION:
Master of Science, (Organizational) Conflict Management
Magna cum Laude
Presidential Achievement Award
Bachelor of Science, Human Resource Leadership
Associate of Science, Office Administration
Sullivan University
PROFESSIONAL DEVELOPMENT:
Army Records Information Management System (Barry Ellano)
Information Assurance, U.S. Army School Cyber Leader College
Lean Six Sigma-White Belt (Currently Working towards Green Belt)
3
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