Quality Manager

Kerry Stensen

**** ******** ******, ***** *****, Michigan 48837 . 517-***-**** .

*******@*******.***

http://www.linkedin.com/in/kerrystensen/

Profile

Results-driven operations professional leader with extensive years of

progressive accountability in manufacturing leadership. Known for creative

problem solving, team performance optimization, new product launch, and

strategic planning and execution. Gained reputation for effectively

leading teams to produce extraordinary results. Expert skills in

manufacturing, continuous improvement, supplier quality, and

material/production control. Committed to managing operations and projects

while consistently delivering desired results and contributing to revenue

producing activities. Highly effective in promoting a positive work

environment. Experienced in working with Unions.

Core Competencies:

. Lean Manufacturing

. Team Performance Optimization

. Transformational Leadership

. New Product & Facility Launch

. Operational Management

. Continuous Improvement

. Inventory Management

. Change Management

. Strategic Planning & Execution

. Problem Resolution

. Quality & Safety Control

. Cost Reduction

Professional Experience

GENERAL MOTORS CORPORATION, Lansing, Michigan 1983 - 2013

Material Handling Superintendent - Lansing Grand River Assembly 2012 -

2013

Responsible for all material movement within the assembly plant utilizing

lean material strategies.

. Managed the department's performance in Safety, People, Quality,

Responsiveness and Cost.

. Provided Short Lead Time training to 400 hourly employees during the

onboarding process.

. Recognized by Plant Leadership for resolving material shortage issue.

Trim Production Superintendent - Lansing Grand River Assembly 2007 -

2012

Responsible for leading the Trim Shop team (8 Supervisors and 300 UAW

Hourly team members) to achieve goals in Safety, People, Quality,

Responsiveness, Cost and Environment.

. Launched CTS Sedan, Wagon and Coupe on time meeting all glide path

metrics.

. Implemented 8 Lean Material Strategy projects successfully.

. Implemented revised Business Plan Deployment process throughout Trim

Shop.

. Achieved Built In Quality Level 3 utilizing problem solving, PFMEA's,

team engagement and accountability.

. Achieved 90.3% in the external Global Manufacturing System audit by

coaching production teams.

. Successfully led projects for line speed changes in General Assembly.

. Conducted interviewing process that resulted in the hiring of 10 new

supervisors.

Assembly Production Superintendent - Lansing Delta Township 2005 -

2007

. Led the Trim Shop launching the new Lansing Delta Township Assembly

plant.

. Launched the new GMC Acadia, Saturn Outlook and Buick Enclave in the Trim

Shop.

. Responsible for Trim Shop (10 Supervisors and 400 UAW Hourly team

members) meeting their goals in Safety, People, Quality, Responsiveness,

Cost and Environment.

. Led Trim Shop team in the development of Work Station content including

JES's and SOS's; utilized to train 400 hourly team members.

. Taught Simulated Work Environment, certified as Group Leader and Team

Leader for all four teams.

. Successfully worked with Launch Team members in resolving build issues.

Night Shift Crew Leader - Lansing Car Assembly 2004 - 2005

Responsible for all operations on the night shift (Annex, Body, Paint,

Trim, Chassis, Quality and Material)

Accountable for night shift meeting all business metrics in Safety, People,

Quality, Responsiveness and Cost.

C System Trim Superintendent - Lansing Car Assembly 2002 - 2004

Managed the C Trim operations ($39 million budget) meeting their business

metrics in Safety, People, Quality, Responsiveness and Cost.

. Implemented Global Manufacturing System principles.

Night Shift Superintendent C and M Trim - Lansing Car Assembly 2002

. Accountable for both systems meeting their business metrics in Safety,

People, Quality, Responsiveness and Cost. Emphasis on quality

improvements and schedule attainment.

Body Shop Annex Superintendent - Lansing Car Assembly 2000 - 2002

Led production, maintenance, engineering, quality and materials

organizations.

. Managed the operation's daily activities on both shifts meeting business

metrics in Safety, People, Quality, Responsiveness and Cost.

. Awarded "People Make Quality Happen" (Noise Reduction Team).

. Developed Business plan for department that focused on actions and

strategies that achieved key business metrics.

. Co-Chaired Production Maintenance Partnership initiative that integrated

production and maintenance job responsibilities.

Competitive Operations Third Party Manager - Lansing Car Assembly 1999

- 2000

. Single point contact / liaison to coordinate all activities between third

party suppliers, Lansing Car Assembly and Worldwide Purchasing.

. Implemented 42 outsourcing sub-assembly/sequencing projects in a 13 month

period. Including Cockpit sub-assembly, Headliner sub-assembly, and Door

pad sub-assembly.

. Integrated supplier's facility readiness (new construction and

renovations) with project timelines.

World Wide Purchasing Manager Regional Supplier Quality 1997-1999

Lead group of 22 Supplier Quality Engineers and Tooling Engineers who

managed 400 suppliers.

. Focused on supporting Assembly plants and resolving supplier quality and

throughput concerns.

. Utilized Continuous Improvement activities, Disruption reduction and

implementation of Controlled shipping.

. Facilitated tool moves coordinating project timelines with multiple

suppliers and customers.

. Member of the Top Focus Supplier Process development team.

World Wide Purchasing Manager Supplier Quality 1994-1997

Led group of Supplier Quality Engineers and Supplier Development Engineers.

. Implemented APQP, PPAP, run-at-rates at suppliers.

. Conducted Supplier Development improvement process at suppliers.

World Wide Purchasing Group Leader Supplier Quality 1990-1994

Oldsmobile/BOC/Small Car Group Materials Management 1983-1994

Education

Masters of Management, Aquinas College, Grand Rapids Michigan

BA - Materials Logistics Management, Michigan State University, East

Lansing Michigan

Certificate: Institute for Productivity Through Improved Quality

University of Tennessee, Knoxville Tennessee

Community Involvement

Treasurer - Grand Ledge Swim Club, 2012- Present

. Facilitated merger of 2 non-profit organizations.

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