Management Project

Curriculum Vitae

*. PERSONAL DETAILS

Surname : Du Toit

First Names : Zaaid

Address : P. O. Box 11348

Silver Lakes, 0054

Telephone : +27 (0-82-534-**** (cell)

SA ID Number : 680-***-**** 080

Citizenship : South African

Race : Coloured

Passport Number : C01358383

Health : Excellent

2. ACADEMIC DETAILS

1991 : awarded the degree of Bachelor of Science in Electronic Engineering

1992 : completed post-graduate studies in Control Engineering and Project

Management at the University of Cape Town

1994 : registered as professional engineer with the Engineering Council of S.A.

1997 : awarded the degree of Master of Business Telecommunications (March

1997) at Delft University of Technology in Holland

1999 : completed Executive Development Program at Wits University, September

1999

3. EMPLOYMENT EXPERIENCE

Mar 2012 – Current: Chief Technical Officer: FastNet : Manage the Technical Operations of

FastNet for the following :

• Help Desk : Implement Pro-active Surveillance Function and optimize agent resources

• Performance Management: Implement Performance Management tools for customers

• Network Management: Ensure that Tier1, 2 support is in place for the core and customer

networks.

• Business/Operational Support Services: Operations of B/OSS services and the

implementation of B/OSS workflows for new products and services.

• Field Agents : Optimise Field Agent usage and costs, and reduce fruitless calls

• Vendor Management: Optimise technical core and access networks and Vendor costs.

• Product Development : Assist Product Management with technical solutions for products,

and Operationalise products

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• 8ta WiFi Project: Implement Project Management and technical development for WiFi

Project

• Pre-sales Solution Development: Assist Sales with technical solutions

• Staff and Budget Management

January 2011 – Feb 2012: Chief Director : Infrastructure Applications at Department of

Communication responsible for the following:

• Ensure the 2010 telecommunications legacy projects are implemented. These include

the integration of the equipment into Municipal broadband networks, and connecting 125

dinaledi schools, and District schools.

• Develop Broadband Strategy and Implementation Plan.

• Develop and implement E-Schools Plan.

• Develop and implement E-Health connectivity plan

• Develop and execute the Broadband Implementation Plan.

• Assist in the development of Rural broadband strategy and implementation plan

• 112 Emergency Call Centre

• Interact with ITU-T pertaining to Broadband

Nov 2006 – Dec 2010 : Chief Director : Department of Communication for the 2010 FIFA

World Cup Telecommunications infrastructure project. Responsible for the following:

• Ensure the telecommunications infrastructure is implemented as follows: National

Backbone, Access Network, Satellite back-up network, International Broadcasting Centre,

International undersea cable connectivity.

• Conclude the contracts with Telkom and Sentech to ensure in the delivery

• Monitor the implementation of the 2010 network to ensure that the project timelines are

met, and within the R1,2bn budget.

• Co-ordinate wit Host Cities to ensure that the stadiums are also IT ready.

• Monitor the Security and Protection of the 2010 IT&T solution

Jan 2005 – Nov 2006 : Senior Manager : Electronic Resource / I – Centres for Tshwane

University of Technology. I was responsible for implementing and managing the 10 ERC and I-

Centres for the 8 different campuses of Tshwane University of Technology (TUT) in Pretoria.

Aug 2003 – Dec 2004 : Rureco Consortium : Technical advisory capacity. Rureco is an ICT

company established to assist in the rural telecommunications license bid process. I was

consulting Limpopo Ya Rena and Mamela consortia. They also responded to the Universal

Service Access (USAL) license bids, for under-serviced rural areas.

April 2003 – July 2003 : Became involved with the company called BizAssist. They develop

on-line solutions for primarily SMMEs. Established the business of renting and renovating

business. This includes flats and houses. Business is now firmly established.

Nov 1999 – April 2003: Appointed as Senior Manager : Network Operations Center: Data

Networks in Telkom. I performed the following :

• Total staff compliment increased to 53.

• To consolidate ALL high-level support teams for data networks. This forms part of the

National Network Operations Model (NNOC) 3 tier model.

• To establish policies and systems to improve and monitor performance.

• to set up the Telkom / Vendor interface for all data networks with all vendors.

• Prepared Telkom to be audited for Cisco Gold Partner, and the audit was successful.

Prepared Telkom for the re-audit in 2001 for 4 Specialised areas of Gold Partnership, i.e.

IPTelephony, Voice Access, Network Management, and Security (PIX Firewalls).

• To develop a training development program for young students and new staff

• To ensure co-ordination and co-operation with other divisions

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• To participate fully in the student development drives at senior level, and to provide

mentorship.

Sept 1996 – Nov 1999 : Appointed as Senior Manager : Systems Integration. I performed the

following functions :

• Manage and develop a team of 14 network system designers.

• Implement the Project Management and Solution design processes for pre-sales.

• Provide guidance and input on solution development for bids, tenders and RFPs

• Develop business plan and budget for the division

• Coordinated and inter-acted at senior level with product development, and product focus groups.

1994 - 1996 : Solution Design engineer in the Corporate Customer Division of Telkom. I

was responsible for developing solutions (mostly router-based network projects) for corporate

customers. I attended 8 weeks of training in Cisco network design. Achieved CCNP and

CCDP status. This involved understanding the inter-operability of networking protocols like

Ethernet, Token Ring, and the TCP/IP protocol suite. I utilized only the products offered by

Telkom such as Frame Relay, Diginet, ISDN, ATM, Voice (IN) solns, etc. Most of the work

involved Systems Integration.

I was also tasked to develop and implement the project management and the solution

development processes.

1993 - 1994 : Switching Planning engineer in the Switch Planning Division : I was

involved in the planning of Siemens EWSD and Alcatel telecommunication switch exchanges.

I also developed traffic forecasting models, and this was then used to dimension the switch

block of the exchanges.

1991 - 1993 : Worked as Development Engineer at the Regional Development Centre of

Telkom. I was involved in hardware, and embedded software design. Most projects were

interfacing and telecommunication development, by using micro-controllers.

4. DEVELOPED SKILLS/ABILITIES

4.1 Organizational :

• Project Management : This includes both working as a project manager and

establishing the Project Management Processes for the FIFA World Cup project.

• Systems Integration Processes : Established the Systems Engineering processes for

solution development from inception, testing, type approve, and solution delivery.

• Financial Management skills with emphasis on budget planning and control. Financial

ratios, and economic value added.

• Marketing and product development – closer involvement with Marketing because of the

SLA management information for customers from the NNOC.

• Operations Management : All aspects of Operations from technology handover to service

delivery systems, 24x7 surveillance, monitoring and control. Spares and SLA

management

• Vendor and Fault Management : Vendor negotiations, SLA between Telkom and the

vendors, testing, and training from the vendors.

• Telkoms Gold Partner Cisco Status : Prepared Telkom for the Cisco Gold Partner Audits

• Community Work : Assisted a friend icw setting up a container telephone facility in the

Kwandebele township, and developing strategies for the USAL consortia.

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• Community/Social : I was the Chairman of the Cape Malay Cultural Society during the

period 1993 to 1996. We trained and develop 20 youths to revive the culture. Also

organized 2 overseas trips for 20 youths to perform in Malaysia and Indonesia, at major

cultural shows. This was all voluntary work.

4.2 Technical

Technical experience obtained in the following fields:

• WiFi, Internet and POS : WiFi solutions developed for Point of Sales customers.

Integration of POS services with WiFi and integration of Internet. POS with 2G/3G backup.

• The Internet : Experience developed in suggesting solutions for customers who required

WAN solutions with internet connectivity. Gained good theoretical knowledge on

internet/intranet such as Web development, internet access, security, voice over internet,

and Cisco MPLS VPNs.

• Inter-networking solution design : Experience gained in integrating router-based

networks into customer networks, by using Cisco products. This included LAN/WAN

design such as IPX/IP integration, Frame Relay, ISDN, and Diginet, routing and routed

protocols, etc. Obtained Cisco CCNP and CCDP qualification.

• Digital Telephone Switch Planning : Experience gained in traffic forecasting, modeling,

switch dimensioning, and “odagen” expansions, and general switch planning. IN network

and SS7 networks.

• Fixed/Mobile Convergence : Working on areas where mobile(GSM) operators

interconnect to Telkom’s fixed line infrastructure. The point of Interconnect is critical in

telecommunications business. Also working on synergies that can be obtained through

Telkom’s Cisco Gold partner status, and the mobile operators

• Property Building and Renovations : I have exposure to renovating and building

properties, which I acquired on a personal basis.

• Business Level Consultancy : This involves the blend of understanding the customer’s

business need, and developing a telecommunications solution (voice and/or data) to

satisfy the need.

4.4 Managerial Experiences :

I gained managerial and strategic experiences through the MBT studies in Holland, and EDP

studies at WITS, which concentrated on business administration, and in the work environment.

Practical experiece through the management of the 2010 World Cup ICT Infrastructure Project

and operated on CTO level for FastNet.

• Methods and Procedures : Setting up of Methods & Procedures for all the escalation

procedures, and Sale procedures for different products.

• Financial Management : Strictly controlling all facets of financing and budgeting for the

division. This includes working with vendor contracts, cost control, and budgeting for the

section. Sound knowledge and experience of Opex vs Capex.

• Leadership Exposure : When I was appointed as Head of Multimedia/Networking

Solutions, I developed strong leadership skills further because I had 14 network designers

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to whom I had to give constant guidance on design philosophies, training, design tools,

etc. I developed strategies and business plans for the division. This was a challenge as it

was totally new area that Telkom was entering. Also lead the project management of the

ICT infrastructure for the 2010 World Cup Project, and provided leadership at Fastnet as

the CTO.

5. CAREER OBJECTIVES :

I would like a challenging position in any position that requires the above operational/strategic

management skills. This can be in the fields of data networking, operations and logistics,

Project Management, and consultancy. I would also prefer the position to contribute to the

advancement of community, social and economic progress of the country, and where I can use

my own initiative and skills to the fullest, as well as provide guidance and leadership to others.

Referees :

6.

Name : Linden Petser

Position : Acting Deputy Director General

Telephone : +27 (0-12-427-****

Mobile : +27 (0-82-880-****

Name : Vivian Ageiy

Position : Executive Director – Library Information Services, Tshwane University

of Technology

Telephone : +27 (0-12-382-****

Mobile : +27 (0-82-373-****

Name : Malcolm Simpson

Position : 2010 Project Leader

Telephone :

Mobile :

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