Customer Service Maintenance

• DAVID L. SHELTON

** ***** **** ***.***

C: 864-***-**** • **.*.***********@*****.***

PROFESSIONAL PROFILE

Self-motivated forklift operator with 17 years of industry experience. Detail-oriented individual who

exemplifies professionalism and an ability to manage multiple projects and tasks at any given

moment. Demonstrated history of successful forklift operation and warehouse management, while

providing high-quality service for employers and clients. Exemplary leadership qualities and the

ability to work with people from varying backgrounds, while implementing team values.

HIGHLIGHTS OF QUALIFICATIONS

Palletizing • Manual Handling • Warehousing duties

Stocktaking • Health & Safety • Forklift Maintenance

Administrative Duty • Diversity Initiative • OSHA Safety procedure • handheld scanners

PROFESSIONAL EXERIENCE

BMW Contractor (Logistics ) Feb. 2008 – May 2013

Greenville, SC

MAU/Tier One Solution

• Responsible for forklift operation and maintenance of company equipment

• Coordinated shipping, receiving, and customer service records

• Verified shipment accuracy, completeness, and condition

• Unloaded inbound shipments and moved to storage locations

• Organized materials in an efficient and effective manner

• Followed and enforced the highest standards for safety

• Provided excellent customer service ensuring client satisfaction

• Coordinated with staff personnel to resolve parts issues

• Transported auto parts from staging areas to the assembly line in a timely manner

• Worked independently while managing multiple lines

STANDARD CORPORATION INTERGRATED LOGISTICS June 1996 – Feb. 2008

Greenville, SC

• Shipping Team Leader

• Coordinated with transportation associates making pickups and deliveries

• Coordinated with customer order specialists to ensure efficiency

• Assessed and determined workflow of shipping and receiving

• Responsible for inventory control and ensuring the proper items reached the appropriate source

• Strictly adhered to preventative maintenance and safety practices

EDUCATION

South Carolina State University, Orangeburg, SC

BS in Business Administration, 1986

United States Army Reserves May 1986 – October 1994

Commissioned Officer

Certified Forklift Driver

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