Executive Assistant Manager

Michelle Henderson

Executive Assistant

**** ******* ***** *********, ** 30252 404-***-**** **************@*****.***

Synopsis

A self-motivated and accomplished executive assistant offering excellent experience supporting senior management in

achieving corporate goals and objectives. Proven history of strong time management skills and organizing multiple

priorities in deadline-driven environments. Proficient user of MS Office (Word, Excel, PowerPoint, Outlook and Access).

Notary Public.

Professional Experience

PIEDMONT HEALTHCARE CORPORATION Atlanta, GA 2/2013 – Present

Executive Assistant/Credentialing Analyst

• Provide administrative support to Manager of Medical Staffing Services, including calendar management and

acting as liaison with medical staff regarding credentialing updates.

• Coordinate the initial credentialing/privileging and reappointment of the Medical Staff and Allied Health

Professionals.

• Prepare documents for Credentialing Committee review.

• Monitor Focused Professional Practice Evaluation and Ongoing Professional Practice Evaluation processes.

• Facilitate departmental meetings, transcribe minutes and follow up on action items for Manager.

• Coordinate and distribute Emergency Room Call Schedule.

ACADIA HEALTHCARE / RIVERWOODS PSYCHIATRIC CENTER & 1994 - 2013

SOUTHERN REGIONAL MEDICAL CENTER Atlanta, GA

Executive Assistant (2008 to 2013) Acadia Healthcare dba: Riverwoods Behavioral Health System (Acadia Healthcare

purchased Riverwoods Psychiatric Center from Southern Regional Medical Center)

• Provided administrative support to CEO, COO and Management Team.

• Facilitated monthly meetings; recorded/transcribed minutes.

• Prepared and facilitated quarterly Board meetings.

• Office supply management for all departments.

• Maintained computer based policies and procedures for facility.

• Maintained calendars for CEO and COO.

• Provided training and supervision for front office staff.

• Maintained facility contracts.

• Travel arrangements and expense reports.

• Credentialing/Physician Contracts and Peer Review.

• Assisted Director of Risk Management.

• Tracked Trend Performance Improvement data.

Executive Assistant (2004-2008) Riverwoods Psychiatric Center-Southern Regional Medical Center

• Executive Assistant for Director of Behavioral Health.

• Provided administrative support to Management Team.

• Facilitated meetings; recorded/transcribed minutes.

• Time/Attendance Coordinator and personnel records maintenance for 90+ full-time employees.

• Provided orientation for new employees.

• Processed accounts payables for payment/maintained vendor files.

• Office supply management for department.

• Maintain computer based departmental policies and procedures.

• Compiled data for monthly financial reports.

• Coordinated admission process for patients.

• Verified insurance and benefit coverage.

Michelle Henderson / 2

Meeting Coordinator (2001-2004) Quality Services–Southern Regional Medical Center

• Facilitated confidential physician and departmental meetings.

• Recorded and transcribed minutes/followed up on any unsettled business.

• Maintained departmental files.

• Assisted Director with departmental projects.

Executive Assistant (1994-2001) Southern Crescent Collections–Southern Regional Medical Center

• Provided administrative support to Manager.

• Managed time and attendance reporting /processed payroll/personnel file maintenance for 14 full-time employees.

• Managed Accounts Receivable including posting and reconciliation.

• Prepared daily bank deposits.

• Processed month end and distributed reports.

• Assisted management with various projects.

• Prepared files for legal action; liaison with in-house counsel regarding legal files.

• Assisted in increasing collections from insurance companies.

Accounts Payable/Payroll Clerk (1989-1994) Payroll-Southern Regional Medical Center

• Processed invoices for payment.

• Reconciled monthly vendor statements.

• Maintained vendor files.

• Processed payroll/payroll adjustments for designated departments.

Education

High School Diploma – College Prep Courses 1986

Riverdale High School Riverdale, GA

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