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Quality Control Customer Service

Location:
New Boston, TX
Posted:
October 23, 2013

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Resume:

CECILIO MONDRAGON, FREIGHT MANAGER

*** ******** **

903-***-****

Texarkana, Texas 75501

************@*****.***

QUALIFICATIONS

. Dedicated professional with over twenty years of experience in motor

transportation maintenance management and environmental and hazardous

materials and waste control.

. Fluent in both English and Spanish languages.

. Supervised over hundred Marines in garrison and twenty-five during

"Operation Iraqi Freedom."

. Hold a proven track-record in leadership and organizational skills

with the ability to successfully manage multiple projects

simultaneously.

. Responsible and accountable for maintaining a fiscal budget for

ordering parts and equipment valued over twenty-three million dollars.

. Provided training and practical experience in motor transportation

equipment and leadership to Marines, Japanese Senior Enlisted, and

Mongolian Army.

SPECIALIZED TRAINING

. Diesel Vehicle Maintenance

. Ground Safety Manager

. Personnel and Financial Management

. Facilities Management Supervisor

. Maintenance Management Supervisor

. Hazardous Material and Hazardous Waste Management

AWARDS/ACCOMPLISHMENTS

. Two Navy and Marine Corps Achievement Medal

. Iraq Campaign Medal

. Navy Meritorious Commendation

. Six Marine Corps Good Conduct Medals

. Thirteen Letters of Appreciation, and four Meritorious Mask

MILITARY EXPERIENCE

Fay J Packaging, Freight Manager

Aug 2013- present

. Responsible for creating all Bill of Lading (BOL) for all shipments

shipped to the costumers.

. Responsible for ensuring that all quotes are correct to help make

money for the company and save money to the costumers.

. Responsible for ensuring all BOLs have the proper shipping class and

invoice on all paperwork.

. Provide customer service assistance to all customer and freight

liners.

. Responsible for tracking all BOLs and working with over ten different

freight line companies to ensure best service and lowest price not

sacrificing service to company or customer.

. Assist supervise production and loading of all shipments.

United States Marine Corps, Motor Transportation Maintenance Chief (3529)

June 2001- July 31 2013

. Instructed and supervised Marines on all systems pertaining to motor

transportation equipment including air, electrical, cooling, power

train, fuel, and suspension systems.

. Instructed trouble shooting trainings on diesel vehicles such as

7tons, HMMWVs, LVSs, MARPs, and engineer gear to all Marines under

direct supervision.

. Supervised over 100 Marines in all Motor transportation operations,

maintenance, and annual training.

. Performed both preventive and corrective maintenance on all equipment

and vehicles.

. Maintained motor transport budgets for all assigned units.

. Supervised and assigned duties and responsibilities to all mechanics

under my supervision.

. Responsible for quality control of corrective work performed on all

equipment and vehicles.

. Maintained a high standard of leadership in both training Marines and

foreign military officials.

. Maintained and created records for all motor transportation equipment

to track corrective and preventive maintenance using Microsoft excel

and Oracle web base program.

. Responsible for maintaining, containing and disposing of all Hazardous

wastes and used petroleum, oils, and lubricants.

United States Marine Corps, Basic Diesel Mechanic (3521)

June 1999- May 2001

. Conducted work on the Detroit Diesel 8V92TA turbocharged diesel

engine, Turbo charged 8.3 Cummins Diesel engine, Caterpillar C-12

electronic control, ADAM III, and the AM General 6.5 L V8 turbo

diesel.

. Conducted corrective maintenance on 8tons, 5tons, HMMWVs, LVSs and all

rolling stack of motor transportation gear.

. Conducted work on air, electrical, cooling, power train, fuel, and

suspension systems. Also performed trouble shooting procedures on all

systems.

. Served as the Shop Chief; Duties included assisting and teaching

Marines basic system operations as well as issuing tasks and ensuring

they were competed per all technical manuals. Responsibilities also

included maintaining a preventive maintenance schedule for all motor

transportation equipment.

. Responsible for ensuring that mechanics preformed tasks assigned. Also

maintained and controlled all recordkeeping for equipment and

personnel.

. Served as Motor Transportation Quality Control; Duties included

inspecting all vehicles and gear inducted into the Maintenance shop

and ensuring only top quality grade work was returned to the

costumers.

United States Marine Corps, Auto Body Repairman (3513)

July 1993- May 1998

. Conducted bodywork on HMMWVS, 5ton, LVSs and fast attack jeeps

inducted in the maintenance shop. Also repaired radiators and cut

glass to all damaged equipment, and performed welding on all bent,

cracked or broken gear.

. Conducted sandblasting, applied primer and Chemical Agent Resistant

Coating (CARC) paint, and applied undercoating to vehicles inducted in

the shop.

. Supervised ten Marines and over thirty Japanese nationals performing

restoration and coercion control procedures to third Fleet Marine

Forces totaling over 4,000 vehicles.

. Served as the Quality Control Noncommissioned Officer to ensure that

work performed on all vehicles met the required standards and to

ensure that work performed was consistent with specifications within

all technical manuals.

EDUCATION

University of Maryland University College

2005-2008

. Major: Psychology

. Minor: Business Administration

Coastal Carolina Community College

1995

. Certificate of welding

San Diego University

2001

. Communication skills "recruiting course"

. Professional Selling Skills

Aberdeen Proving Grounds Maryland

1993

. Auto body Repair Training

Camp Johnson North Carolina

1998

. Basic Diesel Mechanic Training

. Non-Commission officer and Staff Non-Commission officer Leadership

Course 2009

. Environmental Training/ Hazardous Waste handling

2011

. Incident Command Systems ICS- 300 and ICS- 400 advanced

2007



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