Customer Service Representative
Resume:
[pic]
Angela R. Elke
Cumming, GA 30041
***********@*****.***
OBJECTIVE:
To learn, grow and succeed as a dedicated and compassionate
Phlebotomist in a challenging, professional, and exciting
work environment.
EDUCATION:
Lanier Technical College, Cumming, GA 2011-present
Studying to obtain Phlebotomy Certificate Fall Semester 2013
GPA 4.0 - Scored 100% on final Phlebotomy exam
Kennesaw State University 2006-2008: Completed general
education courses
Studied abroad in Orotina, Costa Rica: 2005-2006
WORK EXPERIENCE:
Student Intern
9/2013-present Northside Hospital-Forsyth, Cumming, GA
Currently a student intern at Northside Hospital-Forsyth. I
have over 300 successful blood draws, including regular
venipuncture, syringe draws, skin punctures, infant heel
sticks, and blood cultures.
* Responsible for correctly identifying patient by
protocol, preparing patient for venipuncture, and
drawing blood.
* Responsible for correctly sending tubes to the lab for
specimen processing.
* Demonstrate the ability to work in an extremely fast
paced environment.
* Must pay extreme attention to detail with patient
identification and specimen labeling.
* Work both independently and as a team to provide
superior patient care.
Customer Service Representative
4/2012-9/2013 Memento LLC
* As an online company, I was the customers' "first
impression". Responsible for making customer feel safe
and at ease about our company through email.
* Responsible for setting up orders, as well as receiving
payments through PayPal.
* Responsible for keeping orders together, cleaning the
items, and preparing all orders for shipping.
* Was also nanny for owner's children every day after
school.
Waitress
3/2009- 4/2012 Mellow Mushroom Pizza Bakers, Alpharetta, GA
* Demonstrated the ability to interact with customers from
diverse cultures and backgrounds.
* Demonstrated the ability to multi-task, while
maintaining professionalism at all times.
* Awarded title of "head server". Given the largest
section of restaurant consistently.
Angela Elke Resume Page
Two
Waitress
6/2008 - 5/2009 Rosa Mia's Italian Restaurant, Johns Creek, GA
Reason for leaving: found new job with better pay
* Demonstrated the ability to interact with customers from
diverse cultures and backgrounds.
* Demonstrated the ability to multi-task, while
maintaining professionalism at all times.
Hostess
4/2006 - 8/2006 PF Chang's China Bistro, Alpharetta, GA
Reason for leaving: moved to Kennesaw, GA for college
* Demonstrated the ability to interact with customers from
diverse cultures and backgrounds.
* Demonstrated the ability to multi-task, while
maintaining professionalism at all times.
* Responsible for greeting and seating customers in a
friendly and timely fashion.
SKILLS:
* MS WORD
* MS Excel
* MS Outlook
* MS Access
* MS PowerPoint
Contact this candidate