Customer Service Engineering
Resume:
Ai Chiem Lor **.*.***@*******.*** (***)
*** ********* ** *** ** Mankato, MN 56001
Contact Information
Name: Ai Chiem Lor
Phone: 507-***-****
E-mail: **.*.***@*******.***
Address: 130 Homestead Rd Apt 10
Mankato, MN 56001
Education
Minnesota State University of Mankato
Bachelor of Science in Automotive Engineering Technology
Minor in Manufacture Engineering Technology
Attended August 2009 - Present
Expected graduation date May 2014
Shelton State Community College
Certificate in Automotive Technology
Attended January 2007 – June 2009
Graduation date June 2009
Awarded Gold Certificate in the Work Keys Career Readiness Test
Work Experience
Sears Auto Center, 1896 Adams St Mankato, MN 56001
May 2013 – Present
Job Title: Customer Service Advisor
Job Description: Aid customers in troubleshooting their vehicle problems, assist in correcting the problem(s), and
provide suggestions to any known issues.
Kwik Trip Inc, 1549 Madison Ave Mankato, MN 56001
September 2009 – Present
Job Title: Shift Leader
Job Description: Work as a cashier on registers, provide excellent customer service, cook, reduce waste, order products
as needed
Pizza Hut, 2500 Highway 82 Bypass Northport, AL 35476
August 2007 – August 2009
Job Title: Delivery Driver
Job Description: Work as a cashier, deliver pizzas to customers, provide excellent customer service, and cook
Related Experience
Hands on experience in the Engineering Projects lab from August 2010 to present date with various basic lathe,
milling, welding operations
Knowledge of 3D modeling software (ProEngineer 2012-13) creating models, applying stress/strain concepts to the
model, Finite Element Analysis (FEA)
Knowledge of Microsoft Office applications (Microsoft Word, Excel, Powerpoint, Project, etc.)
Contact this candidate