Sales Customer Service
Resume:
Lara Barnes
SKILLS:
PowerPoint, Outlook, Word Perfect, People Soft, Adobe
Microsoft Office: Word, Excel, Acrobat, National
Information Management Systems
Crime Information Center (NCIC), Justiceutomatic Purchasing System (JIfvIS), Auto Track, Law
A
Enforcement Online (LEO), GroupWise, (APS).
EXPERIENCE:
January 2012 present TX Sales Secretary Provides
Houston. -
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E mpire Personnel / M u s t a n g
Ca t
Team. Answers phones
support to the Mustang Power Systems multi-line for the department using
etiquette routes calls to appropriate Sales Representative. Manages
professional phone and shipping
Utilizes paging system as necessary. Makes
arrangements for engine transportation. files for Sales Orders,
orders, proposals, quote worksheets, order
scans sales orders, purchase confirmations, various other
copies, sends and receives faxes, monitors office
documents for files. Makes supply levels, including
as necessary. Logs the
coffee, water, drinks and orders information in Sales Order Summary Log, receives
Manufacturing Office
folders from the Tombail and logs them in the Sales Order Summary Log, issues
Sales Order Number as requested. Looks up Sales Order Numbers for
Sales Reps. a in IMACS more
Uses DBS as requested by Supervisor,
information on the Sales Orders. receives mail from the mail roOm
mail, maintains filing systems, up old and
and distributes department boxes files logs them in the File
organizational and
Review Log. Maintains exceptional skills customer service skills and communicates
verbally and in writing.
professionally both
Express Employment Professionals 2010
January December 2011 Houston, TX Receptionist
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system, greeted visitors and made badges,
Answered multi-line phones, used paging made labels for file
faxed, and with
folders, filed, copied, helped supervisor co-workers special projects as assigned.
2009 January 2010 Beaumont,
Kelly Temporary Services October TX Receptionist Answered
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paging greeted customers, scanned
multiple phone lines, used system, sales orders, work orders, purchase
pick lists, other documents as needed, faxed & copied
orders, inventory scanned paperwork, assisted
Manager.
sales employees and the Warehouse Operations
State of Mississippi Office of the State Auditor January 2007 July 2009 Hattiesburg, MS Data
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Entry Operator I I /Receptionist, Adniinistrative Assistant & Administrative Assistant TV Answered
multiple phone lines, entered cases in Legal Edge for Contractor Fraud & Applicant Fraud
Cases, entered
Complaints Law Enforcement Online (LEO), printed out
Katrina Fraud in E-Grants for each case for the
Agents, used the National Crime Information
Investigative Special Center (NCIC) to Investigate
information for the Special Agents and for my supervisor, Senior Special Agent, used
Auto Track XP
System to investigate information for Special Agents, faxed information to
appropriate office for
and Senior Special Agent, made copies, filed, &
Investigative Special Agents sent received faxes, scanned
& when requested, answered & sent on daily
documents attached to email email a basis, signed for FedEx
and UPS packages and letters.
Wal-Mart May 2006 June 2007 Hattiesburg, MS Cashier Greeted customers,
assisted Supercenter
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customers with finding merchandise, scanned customer items and counted money.
Various Temporary Agencies May 2001 May
2006.
Lara Barnes
Page 2
Risk Management (Safety) May 1997
Texas Department of Transportation Office May 2001
Assistant)
Houston, TX Office Technician IV (Administrative Answered multiple phone lines, payroll
Office and the Director of Administration
for 10 employees, including Safety Office, reserved safety
Safety Meetings, assisted with the annual Safety
videos for TXDOT employees’ Awards Banquet, typed
memorandums, faxed, opened mail, scanned documents,
letters and copied, answered and sent email on a
the Risk Management Specialist
daily basis and assisted my supervisor, with special projects as assigned.
Harris County Justice of the Peace Judge H.N. McElroy Precinct 4-1 September 1993 May 1997
Clerk Answered multiple phone lines, entered
Spring, TX Court traffic tickets in computer
using
Information Management System (JIMS), worked front counter taking payments for
Justice traffic tickets,
up for defensive driving, court dates and community service,
set defendants entered bond amounts on
on jail dockets, updated case history on defendant files,
warrants, worked all filed, copied, and faxed
defendants car insurance with their insurance agent as needed,
documents, verified assisted police officers
regarding traffic tickets or other
from various agencies with information paperwork.
EDUCATION:
Jones County Junior College Ellisville, MS Clerical Intensive Business
Certificate/Secretarial
Certificate
R.H. Watkins High School Laurel, MS High School
Diploma
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