Executive Assistant Manager

MELISSA CLIFTON

**** **** ******** *****

Antioch, CA 94531

Cell: 510-***-****

Email: **********@*****.***

PROFESSIONAL EXPERIENCE:

Kaiser Hospital Administration, Oakland, CA

**/**-**/**

Executive Assistant II (Temporary Position)

. Provided direct support to Quality Leader and backup support for the

Hospital Administrator, Chief Operations Officer.

. Managed complicated and frequently changing calendar via Lotus Notes

. Arranged all conferences, on/off site meetings, and video/ voice

conference calls

. Main point of contact and liaison for all incoming visitors,

colleagues, clients, etc.

. Responded to all incoming inquiries while exercising judgment based on

knowledge of policies and procedures

. Prioritize staff access to Administrator

. Provided miscellaneous personal assistance

. Coordinated complex and intricate domestic travel arrangements which

included: itineraries, ground transportation, lodging.

URS CORPORATION, San Francisco, CA

02/07- 10/12

Executive Assistant (Position Eliminated)

. Provided direct, executive support to the Sr. Vice President &

Controller and backup support for the President, and Executive team

members, as needed

. Managed complicated and frequently changing calendar via Outlook

. Prepared and processed expense reports via Concur

. Arranged all conferences, on/off site meetings, and video/ voice

conference calls in multiple time zones via Outlook

. Coordinated complex and intricate domestic and international travel

arrangements which included: itineraries, ground transportation,

lodging, dinner/entertainment, securing visas and updating passports

. Main point of contact and liaison for all incoming visitors,

colleagues, clients, etc.

. Prioritize staff access to controller

. Responded to all incoming inquiries while exercising judgment based on

knowledge of policies and procedures

. Prepared routine correspondence, reports, summaries, etc. using all MS

Office applications

. Prepared presentation materials and handouts

. Provided miscellaneous personal assistance

. Accessible 24/7 via iPhone

CITIGROUP GLOBAL MARKETS, San Francisco, CA

08/99- 02/06

Executive Assistant

. Provided direct, executive support to the Managing Director and the

Vice President. Provided additional support for two Associates in

Investment Banking and Telecommunications

. Scheduled appointments and maintained constantly changing electronic

calendars

. Track assignment of new cases, billing and workflow

. Managed and screened incoming calls and visitors

. Drafted correspondences, received, sorted and prioritized

incoming/outgoing mail

. Planned and coordinated onsite/offsite meetings

. Coordinated Teleconferencing nationally and internationally

. Managed domestic and international travel arrangements

. Prepared travel expense reports

. Maintained database for client contacts

. Provided back up assistance/phone support for other secretaries during

absences and busy hours

WESTSIDE COMMUNITY MENTAL HEALTH CENTER, San Francisco, CA

06/93- 08/98

Executive Assistant/ Office Coordinator (Office Closed)

. Directly supported six Therapists and provided additional

administrative support to the entire office

. Answered and routed incoming calls for six Therapists

. Registered and maintained clients' database

. Scheduled and coordinated new clients' testing and physicals

. Full charge processing of all accounts receivable

. Assisted Office Manager in budget reconciliation and other activities

Other desirable qualities:

. Resourceful and a forward thinker

. Eager to learn and introduce new, more efficient and effective

processes

SKILLS:

MSOffice (Word, Excel, PowerPoint, Outlook), Adobe, Concur, Lotus Notes,

Scanner, Fax and Copy Machine

Contact this candidate