Administrative Assistant Security

TRACY J. BROWN

**** ****** *****, #****, ******, TX 75034

214-***-**** ******.*******@*****.***

Qualification Summary

Organized and effective healthcare administrative assistant with over five years of diverse

responsibilities in security services.

Competencies:

• Demonstrates Everyday Excellence values in day-to-day performances.

• Commits to the Code of Conduct, Conflict of Interest Guidelines, and the GHS Corporate

Compliance Guidelines.

• Achieves work goals and meets personal objectives.

• Participates in Performance Improvement activities and incorporating quality improvement

standards.

• Practices effective cost management, patient, and employee safety.

• More than five years payroll experience.

• Manage departmental payroll/adjustment process.

• Functional in Troubleshooting/Resolution to reduce payment error.

• Exceptional analytical and organizational skills.

Professional Experiences

Baton Rouge General Medical Center, Baton Rouge, LA

Administrative Assistant, 07/2007 to 09/2013

• Greeted guest/caller and responded to customer’s request and inquiries.

• Composed and generated spreadsheets for monthly yellow cab charges.

• Reviewed employee files for annual PPD vaccinations and education expirations.

• Managed payroll for 70 employees and 20 BRPD extra duty officers.

• Managed Departmental Budget for operations, material and training resources.

• Managed Access Control for All Sensitive Area within the facility.

• Activated/de-activated Security Clearances/ ID badges.

• Responsible for issuance of vehicle parking decals.

• Assisted in Implementation/Revisions of Security Policy and Procedure Manual.

• Assisted in Implementation/Revisions of Security Management Plan.

• On-going monitoring of all department equipment for functionality.

• Established relationships with various vendors to serve staff with uniforms, radios, and

surveillance monitors.

• Scheduled interviews for upcoming candidates.

• Created/implemented quarterly Internal Benchmark Quality information.

West Corporation, Frisco, TX

Sales Associate, 03/2002 to 07/2007

• Provides Excellent Customer Satisfaction.

• Provides Excellent Telecommunication Skills.

• Effectively Manages Information.

• Adherence to all Privacy Policies.

• Provides Exceptional Organizational Skills.

• Processes high volume of incoming calls.

• Services multiple clients in accordance with policies, procedures, quality standards, and federal

laws and regulations.

Elayn Hunt Correctional Center, St. Gabriel, LA

Timekeeper, 03/1997 to 11/2002

• Managed payroll for 150 employees.

• Processed full range of personnel and payroll actions needed to complete merit increases,

promotions, transfers, separations, etc.

• Verified accuracy of information and made pay changes.

• Reviewed files on routine basis to ensure current descriptions were maintained for all positions.

• Participated in salary surveys and other researches needed to support requests for special pay

actions.

• Collected and compiled statistical data required to prepare reports.

• Assisted supervisors and managers by providing routine information relative to the performance

appraisal system.

• Provided notification of deadlines for completion of appraisal process and followed up to ensure

target dates were met.

• Scheduled employees for required training courses.

• Maintained records of completed courses.

Corrections Sergeant, 08/1991 to 03/1997

• Supervised/monitored offenders assigned to dormitory, cell block, or cleaning crews.

• Served as control center officer by coordinating inmate movements, counts, emergency responses,

and all radio/telephone communications.

• Armed tower guard.

• Searched for contraband and maintaining records of inmate property received through mail.

• Inspected vehicles/visitors entering/exiting institution grounds.

• Ensured all ammunition was accounted for upon issuing/receiving from assigned officers.

• Conducted shakedowns for contraband individually.

• Wrote reports as mandated by institutional and departmental regulations.

• Served as instructor at the Corrections Training Academy.

Education

Southeastern Louisiana University-Hammond, LA (08/1988 to 07/1990)

Major: Accounting

Organizations

Allied and Ancillary Education Team (since 2011)

You, Me, and BRG (since 2009)

American Heart Association (2007 – 2011)

Security Safety Awareness Expo (2007 – 2011)

Computer Skills

Microsoft Office TAC INET Seven

TAC INET Seven Reports KRONOS Workforce Central

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