Engineer Manager

John Wall

***** ** ******** ******* - ******, OR 97223

**********@*******.*** - 503-***-****

SUMMARY

Information Services Professional, leveraging over 15+ years of extensive strategic

management, implementation, and maintenance of information technology for the public

and private sector. Adept at overcoming operational constraints and implementing

business solutions that improve end-user performance, enhance customer efficiencies,

and support the bottom-line.

EXPERIENCE

System Administrator

CITY OF TUALATIN, Tualatin -Tualatin, OR -2004 to June 2013

• Oversees the management and maintenance of 23 Windows 2003 Servers and

AS/400, running the newest Naviline version of Sungard Public Sector.

• Established, built and maintained the City’s virtual environment consisting of 21

VMware ESXi 5.1 servers.

• Spearheaded the implementation of a secure public wireless solution throughout

City facilities by coordinating with inter-agency Broadband Users Group (BUG).

• Implemented a Nextel VOIP system to promote operational efficiency.

• Migrated the city’s email environment from Groupwise to Exchange. And, was

responsible for all upgrades from Exchange 2000-2010.

• Experience with Active Directory, TCPIP, DNS, IIS, setting up users accounts and

setting up security on network along with Group Policies

• Installed all SQL Databases

• Collaborates with Department Heads to develop viable, cost efficient strategies

that will increase user proficiency and productivity.

• Maintains Annual and 5-year Budget plans.

• Manages Vendors and Contracts for Service

• Support of Wan with 6 VLANS

• Installed and configured all of the networks HP Procurve routers

• Installed all network applicable equipment and ran all projects within PCI

compliance.

• Manages Disaster Recovery System using Symantec and Veeam products

• Implemented and manages department policies and procedures

• Experience with Black Berry Enterprise Server and Exchange integrations

President/Owner

J.W.W. INC -Tigard, OR -1996 to Present

• Provides Sales/Services/Training of computer hardware for corporate and small

business environments including long-term sub-contracts*

• Designs Novell 3.x/4.x servers.

• Designs NT 4.x servers.

• Provides administration of Wide Area Network (WAN) solutions

• Establishes and teaches administration and security of corporate networks.

• Provides E-Mail Design/Group Wise 5.2 solutions.

• H.B. Fuller Co 16 months supported world-wide network, implemented network

security protocols, upgraded email systems, upgraded desktop PCs

• Industrial Computer Services Inc 14 months Design Service Center/Service

Manager, hired & trained computer technicians, drafted proposals & bids for

sales/service contracts,

• Hollywood Entertainment 4 months LAN administrator, designed NDS Tree for

20 servers, managed WAN, punching of data lines, supported 400 end-users.

System Administrator

CITY OF WEST LINN, West Linn -West Linn, OR -2000 to 2004

• Responsible for all technical support including all servers, AS/400, desktops, and

firewall.

• Responsible for maintaining annual department budget.

• Facilitated multi-environment server upgrade to pure Microsoft environment.

• Increased overall performance of entire network through utilization of upgrade

from 10 Megabit internal network to 1000 Megabit system.

• Implemented desktop procedures for hardware and software.

• Aided in identifying deficiencies in City's phone system

• Assisted in process to develop new phone system strategy.

Systems Engineer

EN POINTE TECHNOLOGIES -Lake Oswego, OR -1994 to 1996

• Responsible for service and maintenance of Local Area Network (LAN).

• Provided Sales support by consulting with customers on network needs for both

hardware and software.

• Designs Novell Netware 3.1x-4.1x.

• Performed as Field Technician responsible for all repairs of customer's

equipment, including ordering & tracking parts necessary to complete restoration.

Senior Field Engineer

COMPUTERLAND -Portland, OR -1990 to 1994

US Bank

• Responsible for hardware and software issues connected to 400 systems and

peripherals.

• Performed System Administration duties, including overall network functionality.

Dedicated Field Engineer

Mentor Graphics Corporation

• Responsible for 1400 microcomputer and peripherals.

• Respond and trouble-shoot hardware and software problems.

• Interacted with vendors and manufactures to order and tracks parts necessary for

repairs.

• Managed daily on-site tasks, including configuration and testing of all hardware

before deliveries.

• Photo and Sound Company Service Manager Portland, OR

• Sears Business Computing System Portland, OR

• U.S. Marine Corps Forces Statistical NCO

EDUCATION

Utah State University

Computer Career Institute

Contact this candidate