Director of Operations
Seasoned operations professional with extensive experience in providing
leadership and direction to staff and operations, essential in steering
corporate growth beyond established goals and expectations
< Equipped with strong familiarity in engineering, design, manufacturing
and machine trades, project management, lean manufacturing, and kaizen
continuous improvement practices
< Analytical strategist and problem solver; well-versed in formulating
initiatives to effect dramatic improvements in efficiency and business
processes toward operational excellence
< Resourceful and organized leader; immensely capable to managing
priorities under fast-paced settings
< Solid background of financial analysis, materials management,
engineering, team building and change management
( Professional Experience
P.E. USA ( Cincinnati, OH (1991-Present)
Director of Operations Plant Manager, 2007-Present
Manufacturing Facility Manager, 2004-2007
Machine Shop Manager, 2000-2004
Personnel Management, Training and Development
. Offer high-caliber management qualifications in managing facility
operations and directing a staff of 30 personnel
. Exhibit superior talents in training new and existing employees
regarding company policies, Occupational Safety and Health
Administration (OSHA) certifications, and safety guidelines
. Fulfill human resources functions including recruitment and termination
of employees and writing of company handbook
Strategic Planning and Business Development
. Employ expertise in providing input and direction in strategic planning
toward company growth
. Establish feasible project goals in compliance with cost, time, and
scope constraints
. Show paramount efforts in performing sales functions to secure new jobs
for the company and steer corporate growth
. Meticulously handle all business financial operations, including
management of accounts receivable and accounts payable to maintain cash
flow
. Assume responsibility in marketing new and used machinery and parts, as
well as in performing customer follow-ups
. Pivotal in formulating innovative pricing approaches for future market
competition, as well as in conceptualizing advertising media for the
Change Parts Division
Technical and Mechanical Functions
. Leverage mathematical proficiency in conducting maintenance and repairs
on machines and parts, including cleaners, fillers, cappers, case
packers, labelers, mono blocks, and conveyors
Accomplishments
. Greatly increased manufacturing facility production by 35% and
decreased rejection rate by 20%
. Executed effective price negotiation techniques to effectively minimize
business operating expenditures by 25%
. Drastically amplified business and operational efficiency through the
implementation of spreadsheets for inventory management
. Dramatically enhanced inventory by 25% by introducing new inventory
management strategies
. Introduced forecast planning to mitigate late shipments by 15%
. Achieved near-zero call back rate, thus significantly enhancing
customer service ratings
Earlier Position Held:
Service Technician Machinist, 1991-2000
( Education and Credentials
Bachelor of Business Management, 2013
Wilmington College ( Wilmington, OH
Associate of Science in Business Management, 2010
Cincinnati State Technical and Community College ( Cincinnati, OH
Coursework in Mechanical Engineering Design and Manufacturing, 2008
Cincinnati State Technical and Community College ( Cincinnati, OH
Project Management Professional (PMP), 2013
Six Sigma Black Belt Certification, 2013
Packaging Machinery Manufacturers Institute (PMMI) Certified Trainer, 2012
Project Management Institute Certificate - Southwest Ohio Chapter, 2010
( Training
Small Business Management ( AutoCAD ( SolidWorks Essentials
AutoCAD I and II, Entrepreneurship, Real Estate
Glenn Shepard Management Seminar ( CAD-CAM Milling and Turning, Level I and
II
Computer Aided Design I and II ( Small Business Management: Principles of
Risk Management