Customer Service Quality Assurance

Joseph P. Nelson Sr.

*** ***** ***** **. **********, Texas 773**-***-*** 7240 – *********@******.***

Work Experience Supervisor

June 2011-present - Union Tank Car Co. - Cleveland, Texas

Direct plant operations.

Manage crude oil conversion project.

Oversee and inspect all Quality Assurance repairs from cleaning to final preparations

and insure they are compliant with company and customer standards, as well as

following repair standards of the AAR and the FRA. Perform corrosion inspection

for repair / prevention.

Complete daily production reports, schedules and time cards.

Conduct weekly performance and safety training.

Leadman

August 2010-June 2011 - Union Tank Car Co. - Cleveland, Texas

Assist supervisor and fill in when necessary.

Lead area operations based on supervisor’s directions.

Perform NDT and CWI inspections for work area.

Perform corrosion inspections for repair/prevention.

Help to train welders for new procedures and AAR standards.

Car Repairman/Welder

December 6, 2004-August 2010 - Union Tank Car Co. - Cleveland, Texas

Repair tank cars to AAR specifications.

Perform all welds to AAR and UTLX standards, procedures, and certifications.

Level II NDT - Dye Penetrant, Magnetic Particle and Ultra Sonic Thickness testing.

Certified Weld Inspector (CWI)

Board of Trustees Member/Board of Directors Member

2006-2007- First Assembly of God Church / Dream Fields of Polk Co. - Livingston, Texas

Made decisions alongside other board members concerning church business,

financial planning, etc.

Helped manage funds and organize community development programs offering classes

such as ESL Tutorials and Computer Literacy.

Floor hand

2002-2004 - Big 6 Drilling - Southeast Texas

Made pipe connections

Maintained all equipment

Welder/ Equipment Operator

2001-2002 - Grant Pride Co. - Navasota, Texas

Worked in Special Projects and Fabrications Dept.

Joseph P. Nelson Sr.

564 Holly Grove Rd. Livingston, Texas - 936-***-**** – *********@******.***

Performed specialty welding

Operated backhoe, maintainer and road pitcher

Shipping and Customer Service Personnel

1998-2001 - L.B. Equipment - Livingston, Texas

Prepared shipping orders

Customer service- building customer relations for repeat business, sales, field work

and trouble shooting.

Warehouse and inventory

Leadership Skills Able to successfully and safely direct plant operations and lead a union based workforce

independently. Mediate with union members concerning grievances. Complete

schedules, reports, and time cards. Maintain certifications on company employees.

Experience in working with the public while leading an organized team of people, as

Director, in large community wide events as well as in weekly programs. Also, gained

experience in business while working on the board of 2 non-profit organizations

Industrial Skills Knowledge of fabrication and blueprint reading. 11+ years of welding experience, MIG,

flux-metal core, stick, carbon and stainless steel, torch and plasma cutting, air arc

gouging, 6 years of experience in NDT - dye penetrant, ultra-sonic thickness testing, CWI

trained.

Other Skills Knowledge of basic farm skills and equipment. 6 + years experience in rabbitry

ownership and operation, breeding for meat type and good genetics.

Education Big Sandy High School - Dallardsville, Texas

1997 Graduate

Lon Morris Methodist College

1998-1999

Angelina College

1999-2000

Blinn College

2001

References

Raymond Alston, 936-***-****

Albert Mathews, 713-***-****

John Tillman, 281-***-****

Joseph P. Nelson Sr.

564 Holly Grove Rd. Livingston, Texas - 936-***-**** – *********@******.***

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