Human Resources Project Manager

Veronica Williams

Pearland, TX ***** ***********@*****.*** - 646-***-****

Special Strengths: Human Resource Generalist professional with strong skills and knowledge in Benefits,

Compensation/Payroll, Recruiting, Employee Relations, Project Management, HRIS, and federal/state laws. Possess great

interpersonal skills, positive attitude, energetic, drive and hungry for a HR Generalist opportunity.

Work Experience

Benefits/HRIS Analyst (Contract) June 2013 to Present

ABM Industries

• Development and maintenance of the HRIS (Oracle JDE) and all interfacing Human Resources systems.

• Audit project/program/process and department data and reports for ACA compliance.

• Analyze benefit weekly audits and research/resolve any issues

• Coordinate open enrollment

• Manage Benefit plans and the testing phase of acquisition and enrollment projects through production launch

Benefits Analyst (Contract) December 2012 to March 2013

Glazer's - Houston, TX

• Audited plan enrollments/terminations to ensure appropriate eligibility/status. Coordinates and monitors file transfers with

Payroll, Accounting, and the plan administrator. Reconciles benefit coverage (enrollments, terminations, deduction

amounts, etc.) and resolves issues through outside parties. Annual audits and filing.

• Open enrollment for Medical, Dental, Life Insurance, 401(k), STD, LTD.

• Assisted employees with health and welfare plan enrollments, qualified status changes, terminations, claims and other

issues related to employee coverage.

• Processed court-ordered medical support orders.

• Provided technical support in the final SAP conversion phase.

Benefits Analyst (Contract) August 2011 to August 2012

Ericsson via Prudential Insurance of America - Plano, TX

• Leave management (Multi-State) – LOA, FMLA, PDL, STD, LTD and Military.

• Prudential Account Vendor Management.

• Worker’s Compensation, Payroll Conversion and Benefits Coordination.

• Wellness Initiative Project Coordination.

Human Resources Administrator June 2009 to February 2010

Bluarc Management Group LLC/Infigen Energy - Dallas, TX

• Implemented, administered, and audited all benefit and retirement programs, wellness initiatives, and multi-state payroll

system.

• Performed full life cycle recruitment and employee orientation for 26 U.S. locations.

• Daily management and administration of all HR functions including: Employee Relations, Leave Administration,

Unemployment, Worker’s Compensation, Safety, Compliance, and HRIS/HRMS systems.

• Performed benefits administration to include: new enrollment, claims resolution, qualified status changes, reconciliations,

wellness initiatives, and communications.

• Maintained positive relationships with vendors, external administrators, and brokers.

• Established Performance Management or Key Performance Indicators (KPI’s); monitor performance, and initiate

corrective actions to meet targets.

• Compensation, Job, and benefit analysis including relocation and retention packages.

• Employee relation, dispute mediation, employee retention, and exit interviews.

• Consulted with managers and provide guidance regarding selection, retention, development, performance deficiencies,

counseling, disciplinary issues, termination processes, investigations, and EEOC responses.

• Developed, documented, approved and distributed organization Policy & Procedures.

Project Manager/Human Resources Consultant February 2008 to June 2009

DeKar Solutions (no longer in business)

• Performed all Human Resource related duties (Payroll, Recruiting, Employee Relations, Policy Development).

• International employee relations (China and India).

• Developed company system for maintaining updates on projects and other procedures.

• Served as liaison for all client contact to software and support engineers.

Center Support Coordinator II August 2004 to January 2008

Keller Graduate School of Management

• Performed Center Academic, Financial Aid, Career and Student Services advisement.

• Created training modules and facilitate all training for regional CSC’s.

• Supervised all administrative, temporary, and student employees.

• Provided public relations support to local community colleges and area businesses.

• Developed and facilitated changes in personnel assignments, workflows, procedures, forms and practices.

• Developed and facilitated new student orientation programs.

• Maintained all departmental accounting and budget records.

Education

Pursuing Masters of Business Administration - Human Resources, Keller Graduate School of Management

Pursuing PHR Certification – expected Winter 2013

Bachelor of Science, DeVry University Dallas, TX

Major: Technical Management (President’s List), Major: Computer Networking and Administration (Dean's List)

Skills

ACA / FMLA / ADA / EEO / HIPPA / ERISA; Policy & Procedure Development; Policy Administration; Employee

Relations; Employment Law; Recruiting; Employee Orientation; Compensation; Benefits Administration; 401k;

Performance Management and Training; Unemployment Administration; Worker’s Compensation; HRIS/HRMS; SAP

(Payroll, HRMS, and Organizational Management); Event Planning; Counseling; Public Relations; Payroll (Multi-State);

Microsoft Office Professional 95-2010 - Advanced (Word, Excel, Access, Outlook and PowerPoint); MS Project 2000-2010;

MS SharePoint 2007-2010; BenefitsSolver; UltiPro; ADP (Payroll/HRMS); PeopleSoft 9.0; Ceridian; Towers Watson;

Oracle JDE 8.12 – 9.1; CRM; Reconciliations; Accounting (including Budgeting); Project Management; Target Process;

Oracle; QuickBooks; AS400; Windows 98-7;

Links

http://www.linkedin.com/in/veronicalwilliams

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