Customer Service Medical
Resume:
Hello,
My name is Cynthia Zitzer and I am applying for the position of Photocopy Service Field Representative. The reason I am applying for this position, is because I have great attention to detail, I am dependable and thorough and I have lived in the greater Sacramento area for several years. Although my husband and I have been residing on the coast for the past 17years, I lived in the Sacramento area prior to that for several years, and have had a second residence in Roseville for the past 4 years, so I know the area well. I recently returned to Roseville on a permanent basis and I am pursuing long term employement.
Before my move to the coast, I worked for a private investigator in Sacramento for a few years. During my employment with Lake Investigations, I gained specific experience which I feel makes me a great candidate for this position. One of the regular aspects to that position, was the need to frequent medical offices, attorneys offices and the State Records Dept. To retrieve and copy records necessary to cases we were involved in. I know the importance of paying close attention to details, as well as following through with all the important information necessary for
the clients requests. The clients satisfaction was absolutely my highest priority and I can assure you that I would bring that same level of professionalism and attention to your company.
I have attached my resume for your viewing and consideration. Please also note that because of the nature of this position involving driving to various locations, I will bring to your attention that I have never had a traffic ticket and have an exemplary driving record.
I thank you in advance for your time in reviewing my resume and please feel free to contact me
for personal and professional references if desired.
Sincerely,
Cynthia Zitzer
Cynthia M. Zitzer
805-***-**** (cell)
********@*****.***
Summary of Experience
* Management, customer service, product education, sales and marketing, business owner
* Outstanding organization and people skills
* Exceptional time and resource allocation skills, punctual and dependable
* Extensive receptionist skills with strong attention to detail, phone etiquette, filing, computer and clerical support
* Coordinator of special events from wedding receptions to dinner parties, from planning to executing the
event while maintaining consistent communication with the client and attention to details.
* Licensed Esthetician since 1998, Medical Aesthetics Certification since 2003
PROFESSIONAL EXPERIENCE
10/98 - 2013- Advanced Aesthetics - Medical Aesthetician, Santa Maria, Ca., Roseville, Ca.
* Owner and sole proprietor. Actively engage clientele and maintained a private clientele for 10 years. Have
worked in destination resorts, doctors offices, and a woman’s health center.
* Various skin treatments specializing in pre-mature aging and facial rejuvenation.
* Certified Medical Aesthetician, Trained in pre and post laser protocol, oxygen therapy, ultra sonic facials and advanced chemical peels.
* Retail, purchasing and sales
* Marketing and advertising
* Customer service and client maintenance
09/96 - 12/12- California Glass Cleaning - Santa Maria, Ca., Roseville, Ca.
* Office manager, client coordinator, customer service, appointment setter
* Answering and referring incoming calls from clients, scheduling appointments, data entry, marketing, filing, organizing and record keeping.
* Maintain client records and account tracking through client database
11/00 - 09/04 - Sycamore Mineral Resort - Avila Beach, CA
* Esthetician and treatment coordinator in the day spa offering pampering and relaxing treatments for guests of this exclusive destination resort and local clientele. The goal of the resort is for complete customer satisfaction and clients to return for future services.
*Coordinate and execute day trips for guests of the resort as well as spa packages. Provide prompt and courteous service to customers. Soft sell at-home products for continued benefits of treatment.
*The resort uses Dermalogica Skin Care.
* Greet guests at Front Desk and Check In
5/98 - 10/98 - Skin Deep - San Luis Obispo, CA
* Position of Esthetician, Full Day Spa and Salon
* Offered facials using Dermalogica products and Decleor. Chemical peels, waxing and body treatments.
* Built and maintained a large clientele.
* Marketed and sold retail products and performed customer service.
5/98 - 10/98 - Bliss Day Spa - San Luis Obispo, CA
* Position of Esthetician, Customer Assistance, Treatment Coordinator
* Performed Facials and body treatments, marketed retail beauty products
11/93 - 9/96 - Macys Department Store - Citrus Heights, CA
* Retail Experience, Customer Service, Sales
* Cash handling and register experience
* Merchandising and display, problem solving
9/93 - 10/96 - Lake Investigations - Sacramento, CA
*Secretary, Investigative assistant in workers compensation cases
* General office management, data-entry, transcribing reports, phones, filing, payroll, accounting.
* Daily interaction with field investigators to research active cases, plan and execute cases
requiring surveillance and provide assistance to attorneys and medical specialists.
1/93 - 9/93 - Air Lifeline, Inc. - Sacramento, CA
* Flight Coordinator for Non Profit Company
* Researched, coordinated and executed flight plans for humanitarian missions specifically
in regards to organ transplant patients, their families and donors.
Professional Education
9/12 - 5/2013 - Hancock Junior College, General Education Requirements
8/76 - 6/78 - Canada Junior College, Redwood City, CA
Psychology, General Studies
11/97-4/98 - Citrus Heights Beauty College - Esthetics Program
* Successfully attended and graduated from the Esthetician program.
* Received training from Dermalogica in product knowledge and usage, lymphatic drainage massage,
acne treatments.
* Received ‘Student of the month’ award, March 1998
10/03 - Medical & Aesthetics Associates, Phoenix, AZ
*4 day training in Medical Aesthetics Level 2. This extensive training is a requirement for the National Certification testing. The course provides the proper knowledge and training for employment in a
medi-spa or in a medical facility. Training included: Medi-Spa procedures and protocols, pre and post laser care, Mohs surgery, level 1-3 treatments including lightning, vit.C & Jessners Peels, Airbrush Techniques and medical terminology.
11/03 - Medical & Aesthetics Associates Level 2 Exam,
Palm Springs, CA
* Medical aesthetics specialist National Certification Exam. Completed and passed a 3 hour exam to become a Certified Medical Aesthetics Specialist.
References Available Upon Request
Contact this candidate