Testing Quality

Usama. Khan

Cell: 732-***-**** Email: *****-****@****.***

SUM MARY OF QUAL IF ICATIONS

• Six years of professional experience in Information Technology as Quality Assurance Analyst/Tester.

• In-Depth knowledge of all phases of the Software Development Life Cycle (SDLC) and Software Testing

L ife Cycle (STLC).

• Expert at analyzing and reviewing Business, Functional and System requirements.

• Experience in Manual Testing, Automation Testing, designing Test plans, writing and executing Test Cases.

• Extensive Testing experience on Epic Clinical Modules (Care Everywhere, Ambulatory, My Chart, Kiosk

Self Service, Radiology, IVR, Total Health Assessment, Inpatient, Cadence, Affiliate Link, Prelude, CoPath Plus,

Benefit Engine), Non Clinical Modules (Resolute/PB/HB), and Ancillaries (LMS, RMS, RIS, HL7).

• Proficient in functional, negative, regression, System Integration Testing (SIT), User Acceptance Testing

(UAT), browser compatibility and performance testing.

• Strong Experience in Automation Testing tools QTP, WinRunner, LoadRunner, Rational ClearCase, Rational

ClearQuest and Test Director/Quality Center.

• Proficient in writing SQL queries for back-end testing.

• Maintain detail QA Documentation.

TECHN ICAL SKILLS

Quick Test Pro, WinRunner, LoadRunner, Jira, Test Director, Rational Clear Quest

Testing Tools:

and Quality Center

Window 2000/NT/XP, Linux, UNIX

Platforms:

C, Java, SQL and UNIX Shell Scripts

Languages:

Oracle, MS Access, Microsoft SQL Server, DB2

Database:

PROFESSIONAL EXPERIENCE

McKESSON Corp, Springfield, M O

Sept 2013 – Present

Sr. QA Engineer

RelayHealth provides solutions that improve clinical communication, accelerate care delivery and drive cash

collection. We do all this by connecting patients, providers, pharmacies, payors and financial institutions.

• Evaluates and tests new or modified software programs and software development procedures used to verify

that programs function according to user requirements and conform to establishment guidelines.

• Write, revise, and verify quality standards and test procedures for program design and product evaluation to

ascertain quality of software.

• Execute System, Functional, and Regression testing on McKESSON Homecare & McKESSON Hospice

products.

• Create manual scenarios and automated framework for applications based on requirements and needs.

• Review new or modified program, including documentation, diagram, and flowchart, to determine if program

w ill perform according to user request and conform to guidelines.

• Review computer operating log to identify program processing errors.

• Test program for validity of results, accuracy, reliability, and conformance to establishment standards.

• Identify differences between establishment standards and user applications and suggest modifications to

conform to standards.

• Conduct compatibility tests with vendor-provided programs.

Kaiser Permanente, Santa Fe Springs, CA

Jan 2013 – Jun 2013

Sr. QA Analyst (Contract via Akraya Inc)

• Identify tasks needed to effectively test software, analyze and document results.

• Participate in the implementation of testing methodologies and standard processes

• Analyze testing procedures and recommend action to avoid quality problems.

• Review external specifications (requirement/user specifications, functional specifications and architecture) to

verify that the specifications are testable

• Create test plan, test cases, and scripts to support testing objectives. Execute tests, analyzes test results, and

report identified problems.

• Convert current Manuel scenarios into Automation Scripts using HP QTP

• Document quality problems and recommended solutions and escalate any unresolved problems / issues

• Participate in meetings conducted by more senior staff concerning the testing of application software and

effectively communicate in the meetings with team members.

• Report on status and progress of assignments

• Keep current with testing and quality trends and techniques, tools and processes Provide knowledge transfer

and feedback as appropriate.

Green Dot Corp, Pasadena, CA

Sept 2012- Dec 2012

Sr. QA Analyst (Contract via Prosum Technology)

Green Dot is the leading provider of prepaid financial services in the United States, and owns and operates the Green

Dot Network, which is the largest cash reloading network in the United States. Green Dot has over 90% share of the

US retail market and its products are currently sold in more than 50,000 top tier retailers nationwide including Wal-

Mart, CVS/pharmacy, Fred Meyer, Kmart, Kroger, Radio Shack, Ralphs, Rite Aid, Smiths and Walgreens. Green Dot's

products include Green Dot MasterCard® and Visa® branded prepaid debit cards and the Green Dot MoneyPak®.

• Created test plans, test requirements, test scenarios, and test data for use during the functional and system test

phases of the software development process for new and existing applications.

• Effectively testing windows, web, and IVR applications in a proprietary software-testing environment.

• Ensure that test plans and scenarios fully exercise every aspect of the product.

• Prepared and analyzed IVR test scripts.

• Conducted manual/functional testing on report generation applications for IVR/CTI applications.

• Lead the test effort for assigned projects/applications.

• Developed and maintained thorough knowledge and understanding of products, both from a business

perspective as well as a technical perspective

• Report and document issues discovered in testing, and follow up for resolution.

• Participate in software requirements reviews, design reviews, and change control activities.

• Manage multiple concurrent priorities.

• Interact with the client, users, and other team members.

• Administer duties as defined by the Green Dot performance review plan within the required deadlines.

• Other duties as assigned by supervisor.

Kaiser Permanente, Pasadena, CA

Nov 2010- Sept 2012

Sr. Test Engineer (Contract via TCS)

Working on Kaiser’s KP HealthConnect testing team for Epic modules (Care everywhere, Ambulatory, MyChart,

K iosk Self Service, Radiology, I VR, Total Health Assessment, Inpatient, Cadence, Affiliate Link, Resolute

(PB/HB), ADT, L MS, R MS, IDX, OPPR, CV IS, CPP, Benefit Engine, ClinDoc). I nvolved in System Testing,

Functional testing, and Work flow integration testing.

• Analyzed the user/business requirements and functional specs documents

• Developed the test plans and test cases based on high-level and detailed designs

• Created test cases for F ront & Back end Website dynamic validation

• Executed Static testing of the Web browser (Content Checking Browser Syntax compatibility and Cross

Deployment)

• Executed tests and participated actively in system testing and regression testing

• Mainly focused on full Ambulatory and Cadence workflow such as Radiology Orders, Beacon, Chart Review,

Clinical Content, Clinical Documentation, InBasket, MyChart, Patient Check-in, EHS, HOV, PCP,

Scheduling, and others.

• Placing and resulting lab orders in RMS/LMS

• Created and Executed tests for ICD10

• Executed automation scripts for Benefit Engine

• Developed and maintained automated test scripts to support regression testing

• Used the Test Director as a repository for all of the testing efforts

• Used Quality Center for the defect reporting and tracking

• Lead a team of 3-8 people from Offshore

• Contacted point between business and offshore team to answer raised queries

• Attended project meetings, release meetings, QA status meetings and Defect status meetings

JP Morgan Chase, Elgin, IL

Sept 2009 – Oct 2010

QA Analyst – Customer Relations Department (Contract via US Tech Solution)

Tested web-based Finance application, which calculates monthly installments, shows monthly bills, monthly mortgage

dues, and provides financial news and updates.

• Analyzed Business and System Requirements

• Prepared Test Plans for each release, written Test Cases and executed them as part of Functional Testing

• Prepared Test Reports and Deliverables and submitted for version releases

• Performed Integration, Regression, Functionality, and Browser Compatibility Testing

• Performed positive and negative testing

• Created dummy accounts and loan applications from front-end

• Validated input data for dummy accounts

• Used WinRunner for conducting Performance, Stress and Load tests.

• Generated test scripts, and parameterized and correlated the scripts to run for multiple users

• Used Quality Center as a bug-tracing tool

• Found defects and interacted with developers to resolve technical issues

• Interacted with Business and Developers to exchange the updated functionality specification

NYSE, New York, NY

Nov 2008- Jun 2009

Sr. QA Analyst (Contract via US Tech Solution)

Part of a QA team for Insider 2 Analytics, a suite of applications used by Market Surveillance division of NYSE for the

purpose of retaining and analyzing data relevant to an Insider Trading investigation, identifying instances of Insider

Trading involving Member Firms, Traders, and Individuals.

• Gathered and Analyzed Business and System requirements for all Insider 2 Applications

• Created Test Strategy, Test Plan detailed Test Cases and Test Scripts for both manual and automated testing

ensuring testing coverage

• Performed gap analysis and identified pain points

• Used Quality Center for maintaining requirements, test cases, executing test cases and tracking and managing

defects

• Developed Requirements Traceability Matrix to map test cases with Requirements

• Manually tested applications to ensure adherence to business rules

• Extensively worked on VB Script to create the automated tests for QTP

• Automated the testing process for BSV, Clearsum and Name Editor Projects by developing and maintaining

V B Scripts in QTP

• Used SQL queries to verify data integrity for different data load projects migrated from Sybase to Oracle

• Tested the changes implemented to support the new file format for the UAF Data Loader and UAF Data

Handler

• Worked extensively on data conversion of Old case to new case format as part of transitioning from Legacy

ICASS system to new Insider 2 Analytics

• Acted as liaison between business users and testing team, providing on-call support

• Held team meetings with users, developers and other key professionals to discuss ongoing issues, technical

problems, risks and status of each project

Applabs Technologies, Philadelphia, PA

July 2008- Nov 2008

QA Analyst

HIPAA auditor Enterprise Edition (HEE) is a product designed for helping multi-partner organizations to get to

compliance in the most cost-effective and sensible manner possible. The enterprise edition has a partner management

layer built around Applabs revolutionary HIPAA auditor tool. This web-based application is easy to setup and use for

both the organization and its partners.

• Prepared and executed Test Cases

• Created and executed automated test scripts using QTP

• Performed Integration, Functional, Regression, User Interface testing

• Automated hourly testing base using JUnit codes

• Created Data Driven test to validate the same scenario with different test data

• Conducted GUI and functionality testing using QTP

• Conducted data driven testing using QTP to conduct backend testing

• Implemented Verification/Check points such as Object and Text checkpoints using QTP

• Generated SQL Queries for back-end process to verify that the data is properly stored

• Participated in regular sessions and team meetings to discuss the issues arising out of testing

• Created test logs and test summary reports using Test Director

AT &T Wireless, Chicago, IL

Sept 2007- July 2008

QA Tester

Implementation team member for a new point-of-sale web application. Traveled to several corporate retail stores

w ithin the United States to successfully launch and execute all services and applications.

• Participated in a large-scale system implementation of a Java-based “Point of Sale” (POS) system

• Covered 1,500 retail location over 8 months for AT&T Wireless, the nation’s largest wireless provider

• Trained and oversaw managers and employees use of the POS system (sales, inventory and accounting)

• Provided weekly feedback to managers in order to enhance the customer experience and relationship

• Facilitated communication management by designing the communication space

• Assisted in tracking expenses of the project team for the PMO

• Successfully planned and organized team building events for a 50 member project team

• Analyzed system requirements and the specifications

• Performed Regression Testing, Integration Testing, and System testing of the application

• Participated in QA Team meetings for weekly QA Testing Reviews

• Provided weekly updates through status report

• Interacted actively with the team in identifying bugs and retesting the resolved bugs

AT &T, Bothell, WA

Aug 06 – Sept 07

Quality Analyst/Mobile Tester (iPhone)

• Analyzed Business requirements, system and functional specifications

• Created Test Case and Test Set in Quality Center for the various functionalities

• Created dummy accounts on our system and verified the account generation process and date integrity

• Involved in all stages of Software Development Life Cycle from requirements gathering to post-production

• Tested the various iPhone functionally impacted API to validate data transactions

• Performed browser compatibility and configuration testing on various operating systems such as Blackberry

OS, Android OS, iOS etc.

• Executed SQL queries against billing databases for data set up and test validation

• Interacted actively with the team in identifying bugs and validated defects through Rational ClearQuest

• Reported daily Test Status on the progress made and issues found in testing

• Performed Regression Testing, Integration Testing, and System testing of the application

• Performed initial manual testing of the application as part of sanity testing

• Preformed IVR applications testing using simulated calls

• Writing shell scripts to run batch processes and to run Oracle background\Processes

• Developed Shell Scripts to automate loading processes

• Participated in the team meetings to discuss the issues arising out of testing

Education

• B.S. in Commerce ( University of Karachi)

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