Jacqueline M Neault
**** **** *** *****, ********, GA 30068
Cell 770-***-****
**********@*****.***
SUMMARY
Executive Assistant with more than 8 years of executive level
administrative experience in a variety of business environments. I have a
superior record of productivity and departmental improvements; exceptional
skills in organization, project prioritization, problem solving and
communication.
SKILLS
Highly skilled organizer, event planner, scheduler
Proficient in Microsoft Office, Microsoft Publisher, Microsoft Outlook,
Microsoft Visio, Internet, E-Mail, Concur
User of Webex, Microsoft Access, SAP, FileMaker Pro; Familiar with Lotus
SmartSuite
Notary Public
EXPERIENCE
5/13 - Present Gentiva Hospice, GA - Executive Regional Assistant
Responsibilities
. Administrative Support for Southeast Sales and Operations
Team
. Support 7 Executives - to include RVP of Operations, RVP of
Sales, Regional HR Director, RVP of Clinical Operations,
Regional Finance Director, National Medical Director, and
Regional Recruitment Manager
. On-boarding of new employees
. Numerous administrative duties - to include making travel
arrangements, processing of expense reports, meeting
planning, calendar scheduling, creation of Excel
spreadsheets and PowerPoint presentations, ordering
supplies, guest reception
Accomplishments:
. Personally restructured Regional Office with better
processes and procedures to provide smoother operations and
better efficiency to the team ensuring they lacked nothing
. Assisted in the planning and coordination of meetings of
various size - examples include 2013 National Hospice
Medical Directors meeting (100+ people)and Memory Care
launch meeting (300+ people)
. Recognized by leadership for having exceeded expectations
in administrative responsibilities
. Reduced office spending by 20% in the ordering of supplies
- implemented better controls
8/07 - 9/12 EIS, Inc, Atlanta, GA - Executive Assistant
Responsibilities
. Administrative Support for multimillion dollar division of
Genuine Parts Company
. Right arm of the 5-man Executive Team - to include the
President/CEO; SVP/CFO, SVP Marketing, SVP Operations &
Logistics, SVP Electrical
. Provided assistance to the Accounting, Marketing, and the
Human Resources Departments
. Created PowerPoint presentations and Excel Spreadsheets,
calendar management, travel and meeting arrangements,
expense reports
Accomplishments:
. Offered a permanent within the company as a result of
outstanding performance after working as a temporary
employee for 30 days
. Successfully negotiated corporate rates at local hotel
which not only lowered EIS hotel expenses saving over
$13,000 and provided better services, in addition, reduced
the rates for all 8 GPC companies
. Reduced vendor expenses to half in such things as coffee
and catering services while still maintaining excellent
service and quality products
. Successfully navigated 30 training seminars hosting over 20
individuals per meeting handling flights, hotels, food and
materials without incident
. Provided essential assistance through 3 company mergers
1/07 - 8/07 The StoneHill Group, Inc, Atlanta, GA - Assistant to the
President
Responsibilities
. Provided administrative and support functions for this $5
million mortgage outsourcing company
. Support to the President, the Marketing Department, the IT
Department and the Project Manager
. Prepared expense reports, secured all resources for all
meetings to include rooms, audio/visual equipment,
lunches/refreshments, etc.
. Managed the President's calendar and sent emails and
correspondence on his behalf at his request
Accomplishments:
. Made complex travel arrangements for President who traveled
75% of the time, including multi-leg trips, arranged
planned presentations, conferences and dinner meetings.
Similarly handled travel for other senior executive
committee members.
. Acted as Interim Staffing Manager with responsibilities
including conducting interviews and recruiting new talent
. Designed Marketing brochures which were used regularly to
demonstrate company's capabilities with potential clients
. Designed flow charts for all company processes which were
used in training both employees and clients
. Purged Contractor Database containing over 2000 contractors
reducing it to approximately 120 useable contractors,
dramatically easing manager's decision-making
. Per client request, implemented an annual Information
Security Training and Testing program for all personnel
tracking certification of attendees
12/03 - 11/06 Freedom Mortgage Corporation, Indianapolis, IN - Assistant
to Division Head
(Previously known as Irwin Mortgage Corporation)
Responsibilities
. Provided administrative and support functions for $2.5M
Process and Operations Risk Management Division within this
$126BB company
. Support to two First Vice Presidents, three Vice
Presidents, one Assistant Vice President and staff
. Prioritized tasks and projects to meet all division
deadlines, assisted in Federal and State audits (averaged 3
- 4 per month).
. Prepared monthly Board packages, PowerPoint presentations
and Excel spreadsheets
. Managed contract files, luncheon meetings, and
correspondence
. Recorded and distributed meeting minutes, researched loan
files for various departmental needs, managed calendars and
other clerical duties
Accomplishments:
. Offered a permanent within the company as a result of
stellar performance after working as a temporary employee
for 3 months
. Reduced delivery time of Board materials from 2 days to 3
hours by restructuring delivery schedules, delegating
tasks, following up with personnel, and utilizing calendars
to receive needed information in a timelier manner
. Negotiated and arranged travel and hotel rates in local
area saving $100 per person per stay saving the company
annual savings of approximately $14,000
. Designed PowerPoint presentation utilized in the Mortgage
Bankers Association Future Leaders program and presented to
the city of Miami-Dade, Florida for suggestions to improve
the area
. Received 3 special bonuses for such things as restructuring
and organizing the division, as well as exemplary
performance.
4/03 - 12/03 EMSI, Columbus, OH & Indianapolis, IN - Customer Service
Representative/ Medical Technician
10/02 - 4/03 Boys & Girls Clubs of Columbus, Inc - Administrative
Assistant
4/01 - 8/02 Eastern Rehabilitation Network, Newington, CT - Assistant to
Executive Team
1998 Honorably discharged from the United States Coast Guard after 10+
years of service
EDUCATION
Framingham State College, Framingham, MA
Military Electronics School
Military Medical Technician School