Penny Payne
Plano, TX *****
972-***-**** - *************@*****.***
PROFESSIONAL EXPERTISE
Excellent communication skills, both verbal and written.
Strong organization, file management, logs, email, etc.
Problem solver, customer centric. Follow-up on implementation of agreed solution.
Proficient in MS Word, Excel, Outlook, Power Point, Access, Share Point, Adobe PDF, Lotus Notes,
Lotus 123, Internet Research, E-Verify, Exostar, Deltek, PMPlan, numerous customer portals.
EXPERIENCE
General Dynamics SATCOM Technologies, Inc. August 2010 to Present
(World Wide Antenna Communications)
Contracts Administrative Assistant to Head of Contracts/Director of Contracts
Maintained contracts database, bookings log and tracking systems ensuring all data was current and
complete.
Created initial contract and proposal documents and reviewed for compliance and accuracy.
Participated in disputes, claims, audits and reviews; both internal and external, on contracts and business
systems.
Managed NDAs, OCI and FCPA documents and processes.
Scheduled conference rooms, meetings and conference calls.
Corresponded with customer(s) concerning contractual changes.
Completed customer Representations and Certifications.
Assisted Accounting with customer payments.
Prepared customer contract close out documents.
Screened email and phone messages to identify required action.
Obtained signature approval for contract completion and correspondence.
Converted PDF documents for editing, tracking changes.
Parsons Infrastructure & Technology (Construction
November 2006 to July 2009
Management)
Senior Administrative Assistant to Project Manager
Managed quality assurance of Document Control for government contracts consisting of 600 post offices
from project beginning to completion.
Reviewed work of professional staff to ensure that input / output conformed to company policies.
Maintained facility’s dollar value log; funded, spent, balance.
Researched and explained the rules and policies for billing procedures.
Prepared requisitions for contract changes, including required signature approval.
Researched and explained the rules and policies for billing procedures.
Identified improved billing procedures.
Monitored subcontractor payments through AP to ensure timely payments.
Logged change orders, payments requests and all Request for Information (RFI).
Just Play Vending March 2001 to September 2006
Administrative Assistant to Owner
Maintained company records for amusement vending company.
Prepared company daily bank deposits.
Reconciled monthly bank statements.
Assisted customers with questions, concerns and requests.
Created spreadsheets for forecasting, collections and accounts payable.
Ordered equipment and supplies for all locations.
Lexmark International (Printer Mfgr.) November 1997 to November
1999
Administrative Assistant to District Sales Manager of 5 States
Reported monthly sales performance.
Compiled monthly forecast for Sales Manager.
Arranged for and scheduled cost effective travel arrangements.
Coordinated multiple schedules for departmental meetings.
Monitored monthly departmental budget.
Tracked demo equipment inventory.
Maintained employee personnel records to include: hiring information, performance evaluations, license
compliance.
Reconciled general ledger.
Prepared travel expense records.
Verified invoices, monitored cost and completed check requests.
CampbellWilson (Medical Consulting Firm) October 1995 to November 1997
Administrative Assistant to Word Processing Manager
Reduced 90 day accounts receivables from 48% to less than 1%.
Maintained client contracts.
Generated monthly invoices.
Prepared company bank deposits.
Coordinated travel arrangements for consultants.
Richardson Medical Center (Hospital) October 1980 to November 1995
Administrative Assistant
Patient Account Billing
Admitting Representative
TRAINING AND CERTIFICATIONS
OSHA Construction Safety & Health
How to Treat Your Customer
US Government Acquisition Processes to include: FAR, DFARs, ITAR, EVMS, GIDEP, Buy American,
TINA, DCAA and DCMA.