Leslie D. Molta
Shingletown, CA 96088
530-***-**** home 530-***-**** cell
******.*****@*****.***
Highlights
• Possess strong work ethic with honesty, integrity and accountability
• Works well under pressure to get projects and tasks completed on time
• Provides excellent customer service in person and over the phone
• Willingness to learn new skills, procedures and new software
• Ability to prioritize and maintain good time management
• Proficient in Microsoft Word, Excel, Access and Outlook
• Manages multiple tasks at one time
Experience
7/2013 - Present Receptionist (Shasta County Work Experience) Redding, CA
Empire Outpatient Services
• Answer incoming calls, greet clients and schedule appointments
• Provide Intake forms for the clients to fill out before their assessment appointment and check
their Medi-Cal status
• Responsible for keeping Intake folders and journals in stock and any copies to be made
• Maintain the appearance of the lobby, by cleaning, emptying trash, and keeping orderly and free
of unsightly clutter
2006 - 2011 Sales Support Specialist Santa Rosa, CA
Transworld Systems Inc.
• Corresponded with sales representatives via phone, email and the support center
• Processed sales agreements (data entry) with payment information
• Assisted with D & B reports (credit reporting)
• Handled royalty payments to the Medical Group Management Association
• Helped with daily audits for the commissions
• Managed the weekly commissions to be mailed to the sales representatives via FedEx and
priority mail
• Updated clients database and processed new sales representatives
• Researched returned checks that were due to clients
• Filed and Scanned documents into the electronic filing system
2005 - 2006 Accounting Assistant Santa Rosa, CA
American AgCredit
• Managed accounts payable filing including creating and maintaining an excel spreadsheet of
vendors and yearly purging and destroying of files
• Responsible for sorting, pulling and mailing 15 and 30 day billing invoices including the Federal
Interest Rate notices that had increased and or decreased for the month
• Improved the efficiency on how the Federal Interest Rate notices were done by saving 3 business
days a month in processing time
• Assisted the accounts payable clerks by processing payments to be made
• Maintained sales representatives travel expense logs
1996 – 2002 Caterer, Deli Clerk and Barista San Rafael, CA
International Gourmet
• Greeted and assisted customers with their orders, including all phone orders for pick up
• Managed all aspects of catering and delivery of catered items to business clients
• Trained and supervised all new hires regarding opening and closing procedures
• Operated cash register and delivered daily bank deposits