Deblina De
Female, ** years
Tel: +919*********, *******.*******@*****.***
OBJECTIVE
To commence my career in BPO in a professional company where I can maximize my customer-service experience using my communication skills to achieve the corporate goals.
EDUCATION
Qualification School/College Board/
University Year of Passing Percentage/
CGPA
MBA
(Marketing / IT) School of Management (KSOM) KIIT University 2013 7.69
B.Tech (Computer Science and Engineering) Techno India, Kolkata WBUT (West Bengal University Of Technology) 2011 81.5 DGPA
Std. XII Our Lady Queen of The Missions, Kolkata ICSE 2007 75.5%
Std. X Salt Lake Point School, Kolkata ICSE 2005 85.6%
SKILLS
• Proficient in prioritizing and completing tasks in a timely manner, yet flexible to multitask when necessary
• Good analytical and statistical skills
• Strong verbal and written communication skills
• Languages known: English, Hindi, Bengali
PROJECTS / INTERNSHIP
• STP Limited (Internship): Dealers’ Satisfaction with STP Limited Products, Kolkata, May 2012 - June 2012
o Understood the sales and contract procedure of STP Limited
o Conducted a survey and analyzed various aspects of ‘Dealers’ Satisfaction with STP Limited Products’
o Suggested various recommendations to the company based on key findings of the survey
ACADEMIC ACHIEVEMENT
• Among Top 20 Students (Batch 2011-2013) at KIIT School of Management
• Got selected in both Mahindra Satyam and Tata Technologies in December 2011 for training in ENOVIA
• Mat Percentile(February 2011)- 98.56%
COMPUTER PROFICIENCY
• Languages: Advanced in C, Java, HTML
• ERP Software: Beginner in SAP Enterprise Soln.(Modules: Sales and Distribution, Material Management)
• Cloud Solutions: Beginner in SAP Business By Design(Order-to-Cash, Procure-to-Pay, Project Management)
• Expert in MS Powerpoint, MS Word
EXTRA CURRICULAR ACTIVITIES
• Member of Rotaract Club, KSOM(2011-2013)
• Team member of Live Project Team ‘NVISION’ (Batch 2011-2013) at KIIT School of Management